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Games still causing PC to freeze

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M

monicandave

PCHF Member
PCHF Donator
Mar 9, 2023
34
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UK
#1
Good afternoon,

I asked for help with my son's pc last month and the suggested actions have helped some of the games that were an issue. (Thank you so much) The link to the previous thread is here.

Solved - Games cause computer to just restart or freeze

Hi everyone, My son (almost 13) has a gaming pc that his dad built a couple of years ago. Most games are played via Steam and lots of them play fine with no problems. The games that consistently have issues are No Man's Sky, Stellaris, *** of War, and most recently Hogwarts Legacy. Sometimes...
pchelpforum.net pchelpforum.net

Unfortunately, our issue hasn't been fully irradicated. I was really hoping it was. The games are causing the PC to go black and the power button held down to force a restart. Sometimes there is a green screen, but not the Microsoft GSOD. Currently, the games causing problems are GTA V, Red Dead Redemption II and Hogwarts Legacy. One of the last suggestions was to upgrade the BIOS, but I was warned not to rush in to doing that so I haven't.

Here is today's Speccy: http://speccy.piriform.com/results/OkJZkpxqWgMYqeNEQLWXdqo

I really appreciate any suggestions you might be able to give.
 
#2
Reset your Hosts file.


  1. Click here to download RstHosts v2.0\
  2. Save the file to your desktop.
  3. Right Click and Run as Administrator.
  4. Click on Restaurer, then click OK at the prompt.
  5. This will restore the default host file.
Open a notepad and copy the content of the code box below, paste into open notepad and save it to your desktop as clean.bat then right click on clean.bat and run as admin. This batch file may take some time to run and will require assistance from you. May take 5 minutes but this batch is very precise in disabling useless items and giving the machine an overall tune. :)


Do not copy the word Code:


Code: 
@echo off
wmic /Namespace:\\root\default Path SystemRestore Call Enable "%SystemDrive%"
WMIC /Namespace:\\root\default Path SystemRestore Call CreateRestorePoint "BatchRestorePoint", 100, 10
fsutil resource setautoreset true c:\&fsutil usn deletejournal /d /n c:
powercfg.exe /setactive 381b4222-f694-41f0-9685-ff5bb260df2e
powercfg -hibernate off
bitsadmin /reset /allusers
nbtstat -R
nbtstat -RR
netsh winsock reset all
netsh winsock reset catalog
netsh winhttp reset proxy
netsh int tcp set heuristics disabled
netsh int tcp set global rss=enabled
netsh int tcp set global autotuninglevel=normal
netsh interface httpstunnel reset all
netsh interface portproxy reset all
netsh interface ip delete arpcache
netsh advfirewall reset
netsh advfirewall set allprofiles state On
wmic nicconfig where (IPEnabled=TRUE) call SetDNSServerSearchOrder ("8.8.8.8", "8.8.4.4")
%WINDIR%\SYSTEM32\lodctr.exe /R
%WINDIR%\SysWOW64\lodctr.exe /R
C:\Windows\SYSTEM32\lodctr.exe /R
C:\Windows\SysWOW64\lodctr.exe /R
DISM.exe /Online /Cleanup-Image /StartComponentCleanup
pause
DISM.exe /Online /Cleanup-image /Restorehealth
pause
del /s /q C:\Windows\SoftwareDistribution\download\*.*
del /s /q "%userprofile%\AppData\Local\Microsoft\Edge\User Data\Default\Cache\*.*"
del /s /q "%userprofile%\AppData\Local\Google\Chrome\User Data\Default\Cache\*.*"
del /s /q "%userprofile%\AppData\Local\Opera Software\Opera Stable\Cache\Cache_Data\*.*"
del /s /q "%userprofile%\AppData\Local\temp\*.*"
del /f /s /q %systemdrive%\*.tmp
del /f /s /q %systemdrive%\*.log
del /f /s /q %systemdrive%\*.chk
del /f /s /q %systemdrive%\recycled\*.*
del /f /s /q %windir%\*.bak
del /f /s /q %windir%\prefetch\*.*
ipconfig /flushdns
ipconfig /registerdns
sc stop RasAuto
sc stop RasMan
sc stop SessionEnv
sc stop TermService
sc stop UmRdpService
sc stop RemoteAccess
sc config RasAuto start= disabled
sc config RasMan start= disabled
sc config SessionEnv start= disabled
sc config TermService start= disabled
sc config UmRdpService start= disabled
sc config RemoteAccess start= disabled
sc stop sysmain
sc config sysmain start= disabled
sc stop iphlpsvc
sc config iphlpsvc start= disabled
sc stop DiagTrack
sc config DiagTrack start= disabled
sc stop dmwappushservice
sc config dmwappushservice start= disabled
sc stop WSearch
sc config WSearch start= disabled
sc stop lfsvc
sc config lfsvc start= disabled
del /s /q %ProgramData%\Microsoft\Diagnosis\ETLLogs\AutoLogger\AutoLogger-Diagtrack-Listener.etl
REG ADD HKLM\SOFTWARE\Policies\Microsoft\Windows\DataCollection /v AllowTelemetry /d 0 /t REG_DWORD /f
reg add HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\SQMClient\parameters /v DisabledComponents /t REG_DWORD /d 0xFFFFFFFF
reg add hklm\system\currentcontrolset\services\tcpip6\parameters /v DisabledComponents /t REG_DWORD /d 0xFFFFFFFF
reg add "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters" /v DisabledComponents /t REG_DWORD /d 255 /f
echo "" > %ProgramData%\Microsoft\Diagnosis\ETLLogs\AutoLogger\AutoLogger-Diagtrack-Listener.etl
sfc /scannow
pause
shutdown -r
Exit /B
Use O&O shutup ten with suggested and somewhat suggested settings enabled.

Disable windows update, and only enable it once a week to update on your terms not whenever microsoft feels you need an update.

Uninstall Useless to you windows apps with O&O App buster.
 
#5
I did everything that was suggested, but we are still having the same issues. We are away for a few days in the morning, so should we close this thread and open another at the end of the week?
 
#8
To avoid us having to ask for an update every couple of days we will close this thread until the OP has the time available to work towards resolving the issue, PM a member of staff when you are ready and the thread can be reopened.
 
#13
Partition 1
Partition ID: Disk #0, Partition #1
Disk Letter: C:
File System: NTFS
Volume Serial Number: F80A3C60
Size: 930 GB
Used Space: 845 GB (90%)
Free Space: 85 GB (10%)

One of the biggest issues is the C drive is getting overly full to store data you need to clean some stuff of the drive for it to work properly.

Windows requires on average 30% to 35% free space including 32 GB free space for updates, 7-10 GB reserved for future proofing on the C drive.
This is not including and limited to what the system uses for backups, swap page and hibernate files.

Not including what they games require to run properly and storage for them.

What is the make and model of the PSU?

After cleaning out some of the information may need to run an SFC/DISM to correct windows cooption it there is any.

Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support

Describes how to use the System File Checker tool to troubleshoot missing or corrupted system files in Windows 8.1, Windows 8, Windows 7 or Windows Vista.
support.microsoft.com support.microsoft.com

Might also need to run Disk Clean Up.

Remove Old System Restore Points

How To Remove Old System Restore Points System Restore automatically creates restore points by making shadow copies of Windows, these copies can take up memory and build up quickly as you use your computer. By cleaning up System Restore points...
pchelpforum.net pchelpforum.net
 
#14
The PSU is Corsair RM750 (2019) 750 W 80+ Gold Certified Fully Modular ATX Power Supply

I will have a look at creating some space tomorrow.

My son's birthday is coming up next month. Is it worth upgrading the size of the SSD? Or could I put in another of the same and have 2xSSD and the HD?

Thanks for your help. It is very much appreciated.
 
#18
The CPU temp looks high to me so would ask that you do as follows;

Leave the PC disconnected from the wall socket overnight.

On the next cold boot before doing anything else run Speccy and post here the new link.
 
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