• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Solved Front panel USB 3.0 stopped working as USB 3.0

Status
Not open for further replies.

ronanto

PCHF Member
PCHF Member
Dec 25, 2018
2
0
29
#1
Hi, please help if you can...... As the title says, my two front panel USB 3.0 slots stopped working as USB 3.0 overnight. Whichever USB flash I plug in (and I've tried two different) there is that pop up message "this device can work faster If you plug it in the SuperSpeed usb 3.0 etc...". I've reinstalled all USB drivers and still have the same problem. I've tried rear USB slots on the mobo and they work fine in USB 3.0 mode.

And the front panel message is not a false positive, I've run some tests, it is really slow:

http://usbflashspeed.com/372396

The test for the same flash drive in a rear panel slot:

http://usbflashspeed.com/372397

PC is Windows 7 Ultimate 64, mother board is Gigabyte GA-Z170X Gaming 7
 

Bruce

Forum Regular
PCHF Advisor
PCHF Member
Oct 8, 2017
512
124
26
Yeppoon, QLD, Australia.
#2
any chance there was a recent Windows update? (but being Win7, that's unlikely)
you say you have reinstalled the USB3 drivers - from where - the original driver CD, the company website?
whichever one you have tried - try the other.
and for good measure, see if there is a BIOS update?

have you tried going back to a Restore Point where the USB3's were being recognised properly?
 

ronanto

PCHF Member
PCHF Member
Dec 25, 2018
2
0
29
#3
You won't believe how trivial the solution was, sorry to bother at all. The hub jack on the mobo was loose.
 
Status
Not open for further replies.