Keyboard doesn’t work and BIOS is asking for password.

[w_ston]

When I boot into my computer, the keyboard turns on but immediatly shuts off (same with my mouse) when I enter the BIOS screen. My BIOS is managed by AORUS. I have a reddragon keyboard and mouse, and using any keys to restart my keyboard fails to work.

 

[veeg]

Hello

Per rule: 13. We will not assist with recovery of or figuring out of system passwords, PINs, or 2FA codes for any reason.

 

[w_ston]

That’s not what I‘m asking, I’m saying that my keyboard and mouse shut off so I can’t type anything, I already know my password, that’s not what I need assistance with.

 

[phillpower2]

Try another keyboard and if your MB has PS/2 type ports a wired one always works best.

In addition to the above, if using a USB type keyboard, make sure that it is connected to one of the black USB 2.0 type ports and check any batteries that the keyboard may require.

 

[w_ston]

My keyboard works just fine while my computer is turning on, but when the password box pops up, my mouse and keyboard just shut off. I know they are working, but it might be a driver error when the computer fully starts. I could troubleshoot, but I can’t get away from the password screen as it requires a functional keyboard. (I know keyboard works when computer starts because of the LED lights turning on and then back off when password box shows up.)

 

[w_ston]

My keyboard works just fine while my computer is turning on, but when the password box pops up, my mouse and keyboard just shut off. I know they are working, but it might be a driver error when the computer fully starts. I could troubleshoot, but I can’t get away from the password screen as it requires a functional keyboard. (I know keyboard works when computer starts because of the LED lights turning on and then back off when password box shows up.)

I also don’t have another available keyboard.

 

[Rustys]

Did you recently update the BIOS?

From where?

Have you tried putting in the password and pressing enter to see if it is accepted?

I also don’t have another available keyboard.

May want to see about barrowing a basic and or purchasing one.

 

[w_ston]

BIOS was not recently updated. I meant that I couldn’t type in the password which could let me boot into my computer. I‘ve already tried typing it in to see if it still worked, with no success.

 

[w_ston]

Issue fixed, assistance is no longer needed.

 

[Bruce]

g'day and welcome to the forum.

care to share how you fixed it?
it may help others in the future.