Bluetooth speaker doesnt show as output device

[nandor_farkas]

Ive been searching for answers on the internet for weeks but nothing seemed to work. My JBL bluetooth speaker one day just didnt play any sound and when i checked, there were no output sound devices shown. So keep in mind that the device connects to my pc with absolutely zero problems, i dont think that the problem is with bluetooth (other devices like my controller works perfectly fine). Tried to connect my speaker with my phone and another laptop and it played sound with no problem both times. In bluetooth and devices, the speaker is shown at the audio tab, but when i go to the sound settings and all sound devices, its not there. When i go to device and printers settings, right click the speaker and go to sound settings there, the speaker is shown as disconnected and nothing happens when i click connect. When i searched for solutions, 1 helped a lot of people, which was turning off hands-free telephony in the properties, services tab of the device, but i dont even have that service. Another solution was downgrading back to win 10, well that didnt help me either, the issue remained still. I tried to be as clear as i could and provide all the screenshots necessary. Anyone who even read my problem, thank you and thanks for any help in advance![ATTACH type=“full” size=“1919x1079”]14860[/ATTACH][ATTACH type=“full” size=“388x474”]14861[/ATTACH][ATTACH type=“full” size=“383x474”]14862[/ATTACH][ATTACH type=“full” size=“1919x1079”]14863[/ATTACH][ATTACH type=“full” size=“1919x1079”]14864[/ATTACH][ATTACH type=“full” size=“1919x1079”]14865[/ATTACH][ATTACH type=“full” size=“1919x1079”]14866[/ATTACH]

[Bruce]

To clarify, the JBL speaker plays on other devices but no longer on your PC, and it used to?

[nandor_farkas]

To clarify, the JBL speaker plays on other devices but no longer on your PC, and it used to?

Exactly

[Bruce]

Try creating another user account and log in under that user and see if it’s a current user issue rather than a local machine issue.

[nandor_farkas]

I guess its a local machine issue, the speaker wasnt detected as an output sound device on a different user either.

[Bruce]

@nandor farkas - where are with this?

[nandor_farkas]

@nandor farkas - where are with this?

Absolutely zero progress, couldn’t solve it yet.

[Bruce]

OK, let’s get more eyes on this.
@PeterOz @Bastet @Pyro @xrobwx71 @phillpower2

[Bastet]

Can you remove the device, restart the pc then set it up again?
Has there been any updates to Windows recently?

[nandor_farkas]

Removing the device, restarting the pc and then setting it up again didnt do anything, ill attach screenshots of recent widnows updates.[ATTACH type=“full” size=“1617x1075”]14901[/ATTACH][ATTACH type=“full” size=“1628x1079”]14902[/ATTACH]

[phillpower2]

Is the computer a custom build or brand name such as Dell or HP, if a brand name, provide the model name or series number (not serial) if a custom build post the brand and model name or number of the MB.

Have you tried connecting wired speakers to see if you get any audio from them, if you haven’t, give it a try and when you do be sure to have the JBL speakers disconnected and fully powered down.

[nandor_farkas]

Its like custom built from a webshop, and yes i have tried wired headphones and they work just fine.

[phillpower2]

No worries on the MB info then as wired speakers working confirms that the audio chip and drivers are fine.

Going back a couple of years I had an issue with Xbox gamepads knocking out the audio, I never solved it my ten year old grandson did, check that your dualsense controller is not doing the same, toggle the mute button and try plugging in an external speaker to the controllers audio jack.

Check this then get back to us.

Pain in the proverbial I know but you may have to disconnect all BT devices and then start adding them back and starting with the JBL speakers

[nandor_farkas]

I dont really understand the controller part, like i plugged my wired headphones in it but whats supposed to happen? Anyways I deleted all bluetooth devices and added back only the JBL speaker but it still doesnt work.

[phillpower2]

I dont really understand the controller part, like i plugged my wired headphones in it but whats supposed to happen?

What about toggling the mute option, we are checking to see if the controller is affecting your speakers, if you did as was asked and there was no change, we move on. but keep in mind while you uploaded a load of pictures you told us very little of what had been tried already so we are in the dark here.

Okay, keep just the JBL speakers connected, in Device Manager click on View and then Hidden Devices, what if anything is listed there.

In your Sound Output options can you click on the Volume mixer tab, grab a screenshot and upload it for us.