Bluetooth speaker doesnt show as output device

[nandor_farkas]

The mute button you mentioned mutes the mic tho, so im not sure what that has to do with the speaker but anyways i tried that and nothing happened like i still dont know what i was supposed to look for to happen. Also, i did what u asked in the device manager, but again what am i supposed to look for there? Here is the volume mixer tab tho.[ATTACH type=“full” size=“1541x1079”]14903[/ATTACH]

[phillpower2]

No worries, a long as you so as is asked and let us know any outcome that is all you need to do.

Have you tried the reset option.

i did what u asked in the device manager, but again what am i supposed to look for there?

Did you do as was asked in Device Manager, when you click on Hidden Devices it sometimes shows missing hardware or flags up a driver issue, see my example in the attachment.

Another solution was downgrading back to win 10, well that didnt help me either,

After doing this did you then install the system drivers for the MB and starting with the chipset drivers first.

Have you followed the JBL pairing guide here

[nandor_farkas]

No issue shows up in the device manager. What do you mean by system drivers for the MB? What is the MB? Also there is no problem with pairing the speaker.

[phillpower2]

MB = motherboard and if you do not know that you most certainly have not set the computer up properly when you installed Windows, see my canned info below and especially that which I have highlighted in red.
Once Windows has been clean installed you must then install first the MBs chipset drivers then the storage/SATA drivers and third the graphics drivers, the drivers can either come from a disk provided by the motherboard manufacturer [COLOR=rgb(184, 49, 47)]** or downloaded from their site and saved to a flash drive etc, this is a must and [COLOR=rgb(226, 80, 65)]Windows should not be allowed to check for updates before it has been done as more often than not Windows installs the wrong drivers or in the incorrect order and this can cause all sorts of problems.

The reason why this procedure is so important, the chipset is what enables the MB to be able to communicate with all the hardware + are the first drivers that Windows looks for on boot.

[COLOR=rgb(184, 49, 47)]** For OEM computers/notebooks such as Acer, Dell, HP and Lenovo etc you must only download drivers from their support page, OEMs may sometimes redirect users to a third party site such as AMD or Nvidea to obtain the latest drivers for their GPUs, this tends to be for high end gaming notebooks and desktops though.

Couple of things for you to do, no rush for me as I will be calling it a day soon, one or more of our colleagues will hopefully chime in.

( 1 ) Download then run Speccy ( free ) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

Download MiniToolBox and save the file to the Desktop.

( 2 ) Close the browser and run the tool, check the following options;

List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Click on Go.

Post the resulting log in your next reply for us if you will.[/COLOR][/COLOR][/COLOR]

[nandor_farkas]

When i clean installed windows, i installed all the drivers thru GIGABYTE App Center. I attached the MiniToolBox results and the Speccy results .

[Malnutrition]

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Download BlackBird
Unzip to your desktop.
Drag Blackbird.exe to desktop.
Open command prompt as admin.
Copy the content of the code box below.
Hit enter.
Reboot the machine for the changes to take effect.

[ICODE]%userprofile%\Desktop\blackbird.exe -i [/ICODE]
The -i switch blackbird -i = Fix Bluetooth pairing, Device Settings, Focus/Assist and user notifications.

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This sometimes works, sometimes not. If it does not then you are in good hands with @phillpower2

1. Uninstall your existing bluetooth stack (driver software that came with the bluetooth adapter).
2. Reboot your computer and click “Cancel” when Windows asks for the driver.
   3.Run BluetoothDriverInstaller.exe and follow instructions of the wizard.

Download and install the BluetoothDriverInstaller_x64.exe this tool will usually find a decent generic blue tooth driver for your machine.

[nandor_farkas]

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Download BlackBird
Unzip to your desktop.
Drag Blackbird.exe to desktop.
Open command prompt as admin.
Copy the content of the code box below.
Hit enter.
Reboot the machine for the changes to take effect.

[ICODE]%userprofile%\Desktop\blackbird.exe -i [/ICODE]

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This sometimes works, sometimes not. If it does not then you are in good hands with @phillpower2

1. Uninstall your existing bluetooth stack (driver software that came with the bluetooth adapter).
2. Reboot your computer and click “Cancel” when Windows asks for the driver.
   3.Run BluetoothDriverInstaller.exe and follow instructions of the wizard.

Download and install the BluetoothDriverInstaller_x64.exe this tool will usually find a decent generic blue tooth driver for your machine.

The BlackBird thing in the command prompt didnt do anything. I uninstalled the bluetooth adapter in device manager then restarted my pc but Windows didnt ask for the driver, it just reinstalled it automatically.

[phillpower2]

Will be looking at Speccy and your MTB log for a while so please follow the above suggested by Mal.

Something that I will mention, straight away in Speccy two things are apparent, the computer was not set up correctly and you are using generic BT drivers from Microsoft, this is exactly what I meant in my reply #19;
[COLOR=rgb(226, 80, 65)]Windows should not be allowed to check for updates before it has been done as more often than not Windows installs the wrong drivers or in the incorrect order and this can cause all sorts of problems.

And the below is what JBL state about drivers;
The standard drivers provided by Microsoft/Windows system are not correct and will result in error messages[/COLOR]

[nandor_farkas]

The thing is, that my problem just randomly appeared like it worked perfectly fine before and one day just stopped doing so. Thats why i dont get it. Anyways, if I set up my computer incorrectly shouldnt i just reinstall Windows correctly? Or if the standard drivers provided by Microsoft doesnt work with my JBL speaker, shouldnt i just search for one that works?

Will be looking at Speccy and your MTB log for a while so please follow the above suggested by Mal.

Something that I will mention, straight away in Speccy two things are apparent, the computer was not set up correctly and you are using generic BT drivers from Microsoft, this is exactly what I meant in my reply #19;

And the below is what JBL state about drivers;

[phillpower2]

As above, do what Mal has suggested before doing anything else, clean installing is always a last resort so explore other options first.

Noticed that your MB does not have onboard BT, how are you connecting your BT devices.

Do you have anything plugged into any of the PCs speaker or headphone ports.

[nandor_farkas]

I bought an external bluetooth adapter, and plugged that in

As above, do what Mal has suggested before doing anything else, clean installing is always a last resort so explore other options first.

Noticed that your MB does not have onboard BT, how are you connecting your BT devices.

Do you have anything plugged into any of the PCs speaker or headphone ports.

to a usb port.

[phillpower2]

Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed, thanks.

What is the brand and model name or number of this BT device, it aint showing/detected by Speccy

Do you have anything plugged into any of the PCs speaker or headphone ports.

You missed answering the above.

Two other things to mention in Speccy;
Power Profile
Active power scheme: [COLOR=rgb(184, 49, 47)]High performance

Change the Windows Power Plan to Balanced, Ultra and High Performance are a form of overclocking that is known to cause stability and overheating issues, the setting should only be used for gaming type notebooks that have a discrete GPU that needs the extra power.

Your BIOS is years out of date and two of the missing updates are to protect you against malicious content.[/COLOR]

[nandor_farkas]

The adapter is a TP LINK Bluetooth 5.0 Nano USB adapter and currently yes, i have my wired headphones plugged into one of the ports. I will also change the power plan settings as u mentioned.

[phillpower2]

i have my wired headphones plugged into one of the ports

May not be the cause in this instance but for future reference plugging in headphones would disable BT speakers.

Leave it at that for now and follow Mals suggestions.

Fwiw: You should have installed BT drivers for Windows 11 direct from TP Link and in all honesty if the device is out of the box new I would be surprised if there was not a driver disk bundled with it.

[nandor_farkas]

I have tried to get the JBL speaker working withouth the wired headphones plugged in already, it doesnt make a difference and it didnt either because the only reason i have wired headphones plugged in is that the JBL speaker ist working. I have already replied to Mal and did his suggestions btw (#22). And about the bluetooth driver, i really dont think thats the issue since my bluetooth controller works perfectly fine, as i stated in my original post.