Reinstall Office 2019

[mike13]

I installed Microsoft Office 2019 on a computer a few years ago. That computer has died and is no longer in service. I tried to install that same office on another computer, but when I tried to activate it, I was told that office is installed on another device. That is true, but that computer is dead. Can I call Microsoft for help, or I am just out of luck. Thanks, Mike

[Rustys]

See if thsi helps you will need to contact Microsoft

https://support.microsoft.com/en-us/office/activate-office-using-the-activation-wizard-1144e0de-e849-496e-8e33-ed6fb1b34202#bkmk_reinstall

If you follow the transfer terms in the Software License Terms, you can move Office to a different computer, but you must activate it by phone and then uninstall Office from the original computer.

[mike13]

Thanks. It worked. I called the number listed for the US, said the 9 sets of 7 numbers, and got a number to type in the computer. Many thanks.

[Rustys]

You are welcome.

Happy Computing Rustys