GPU Driver issue

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  • TB7189
    PCHF Member
    • Jan 2021
    • 7

    #1

    GPU Driver issue

    I had a AMD HD 7500(1gb) installed and was working fine, I upgraded to a AMD HD 8470 (2gb). Since I changed the GPU the display is blurry. I have the latest driver downloaded and have removed all other drivers. Using a HDMI cable.
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #2
    Complete spec including make and models

    Comment

    • TB7189
      PCHF Member
      • Jan 2021
      • 7

      #3
      Dell Optiplex 980
      Windows 10 pro (64 bit)
      INTEL core i7
      12gb ram
      AMD HD 8470 (crimson 16.2.1 driver)

      Comment

      • Rustys
        PCHF Member
        • Jul 2016
        • 7862

        #4
        Power Supply make and model

        Comment

        • TB7189
          PCHF Member
          • Jan 2021
          • 7

          #5
          Dell Genuine Optiplex 980 Tower Computer Power Supply 305W 0M177R M177R.

          Comment

          • TB7189
            PCHF Member
            • Jan 2021
            • 7

            #6
            Using a Samsung smart TV as a monitor

            UE48J6300AK

            Comment

            • TB7189
              PCHF Member
              • Jan 2021
              • 7

              #7
              Display stops being blurry when resort back to windows basic monitor driver, but no good for games

              Comment

              • Rustys
                PCHF Member
                • Jul 2016
                • 7862

                #8
                Originally posted by TB7189
                Power Supply 305W 0M177R M177R
                You might also think about replacing with a better more reliable power supply. Not all power supplies put out what they claim they are usually 40-100 watts off.

                That card requires a 300 Watt and would suggest getting one that is 350-400 watts.

                Comment

                • TB7189
                  PCHF Member
                  • Jan 2021
                  • 7

                  #9
                  Okay, hadn’t even thought of that! Thanks

                  Comment

                  • Rustys
                    PCHF Member
                    • Jul 2016
                    • 7862

                    #10
                    Not a problem is there anything else we can assist with on this issue?

                    Comment

                    • TB7189
                      PCHF Member
                      • Jan 2021
                      • 7

                      #11
                      Changed the psu to a
                      [HEADING=2]JUSTOP PRO 500W ATX COMPUTER PC PSU POWER SUPPLY UNIT[/HEADING]
                      Reinstalled the amd 16.2.1 driver (also tried an older version)

                      Display is back to being blurry.
                      When I clean uninstall driver and resort back to microsoft basic settings the display is normal.

                      Is there anything else that could be causing the issue?
                      Thanks

                      Comment

                      • Rustys
                        PCHF Member
                        • Jul 2016
                        • 7862

                        #12
                        See if some of the information in the following links is helpful.

                        How-To Enable and Configure GPU Scaling Feature | AMD

                        How to Configure AMD Virtual Super Resolution and Radeonâ„¢ Image Sharpening | AMD

                        @Bruce

                        Comment

                        • phillpower2
                          PCHF Administrator
                          • Sep 2016
                          • 15205

                          #13
                          Excuse the interjection folks

                          You have done well to even be able to get Windows 10 to run on the PC as Dell say here that they do not support Windows 10 on the OptiPlex 980, Dell do offer some other info here
                          Originally posted by TB7189
                          AMD HD 8470 (crimson 16.2.1 driver)
                          Originally posted by TB7189
                          Reinstalled the amd 16.2.1 driver (also tried an older version)
                          Originally posted by TB7189
                          When I clean uninstall driver and resort back to microsoft basic settings the display is normal.
                          The (Crimson 16.2.1 driver) was a beta last throw of the dice driver release from AMD so no wonder you get issues and being that the GPU is end of life you are not going to get anything better than the generic video drivers provided by Microsoft I`m afraid.
                          Originally posted by TB7189
                          JUSTOP PRO 500W ATX COMPUTER PC PSU POWER SUPPLY UNIT
                          Out of the frying pan and into the fire with that one, reason you can get such a PSU for less than £23 is because they are of such poor quality, labelled as 500W when at max it can only produce 360W and even that is questionable.

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