BSOD

[Mamba]

So it crashed again, just not as fast as before.

[Mamba]

I think only android emulators are causing the crashes. Playing other games seem fine?

[phillpower2]

This a permanent instruction from myself !

If you want help here do not go elsewhere, you have introduced an emulator to the thread and I am meant to keep up, stop or move on and pay a local expert.

[Mamba]

Sorry but I didn’t go anywhere else to ask for help. The game that I was playing has always been from an android emulator.
I didn’t mean to make you upset, my bad.

[phillpower2]

No harm done but using an emulator should have been mentioned in your OP.

Easiest thing to do is get rid of the emulator and test.

[Mamba]

Ah okay my bad.

The main game that I want to play uses android emulator like Bluestack, LDplayer, Gameloop etc. When I play game from steam like Counter Strike, there is no issue apparently. But I bought this pc mainly to play android games.

Is there any workaround without removing the emulator? Because then there is no purpose of me buying this PC in the first place.

[Mamba]

Here is the full story just incase.

I bought this PC to play a game called ROX which was a mobile game. When I first bought it, it worked just fine but the spec was not good enough so I upgraded the cpu. From Ryzen 5 3500 to Ryzen 5600.
The rest of the specs were
-GPU Geforce gtx 1660 super
-MOBO B450m HDV R4.0
-SSD Phison 256gb
-PowerSupply Acbel 500w

So before I upgraded my Ryzen to 5600, I checked that I needed to update my BIOS to make it compatible. I updated it to P4.9.
After a few days(less than a week), BSOD started. I came here right away cause I was getting getting help from Malnutrition before. Sorry that I looked around looking for the same problem I had somewhere else.

[phillpower2]

The latest crash was not driver or hardware related so there is every chance that the emulator was the cause, only way to determine this for sure is to uninstall the emulator, restart the PC and test, if no further problems you know that it is the emulator and will be able to concentrate on finding a solution to the programs problem, you are fighting a losing battle until you rule the emulator in or out as the cause.

Once you have uninstalled the emulator and restarted the PC, see the below;

Download MiniToolBox and save the file to the Desktop.

Close the browser and run the tool, check the following options;

List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Click on Go.

Post the resulting log in your next reply for us if you will.

[Mamba]

Will do when I get home from work, im preparing for work right now. Thank you.

[Mamba]

Btw, yesterday night before I slept, I downloaded Gameloop and afk my character overnight. My PC didnt crash in the morning so I left it and went to work. When I came back home, my pc also didnt crash.
I feel like this crash is mainly because of LDplayer. But I will uninstall both and run the MinitoolBox right now just to be sure. I will update you with the result soon.

[Mamba]

MiniToolBox by Farbar Version: 13-05-2022
Ran by Herri (administrator) on 20-01-2023 at 19:46:40
Running from “C:\Users\Herri\OneDrive\Desktop”
Microsoft Windows 11 Home (X64)
Model: RT5 Manufacturer: To Be Filled By O.E.M.
Boot Mode: Normal

---

========================= Event log errors: ===============================
[HEADING=1]Application errors:[/HEADING]
Error: (01/20/2023 07:42:59 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: Event-ID 86

Error: (01/20/2023 07:42:59 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: Event-ID 86

Error: (01/20/2023 07:02:24 PM) (Source: Application Error) (EventID: 1000) (User: MAMBA)
Description: Faulting application name: msteamsupdate.exe, version: 23002.403.1788.1930, time stamp: 0x63b90624
Faulting module name: msteamsupdate.exe, version: 23002.403.1788.1930, time stamp: 0x63b90624
Exception code: 0xc0000409
Fault offset: 0x00000000000feaed
Faulting process id: 0x0xe5d0
Faulting application start time: 0x0x1d92cb64a88e056
Faulting application path: C:\Program Files\WindowsApps\MicrosoftTeams_23002.403.1788.19 30_x64__8wekyb3d8bbwe\msteamsupdate.exe
Faulting module path: C:\Program Files\WindowsApps\MicrosoftTeams_23002.403.1788.19 30_x64__8wekyb3d8bbwe\msteamsupdate.exe
Report Id: bc560879-cb3e-4ae4-9b47-1ec9812a6173
Faulting package full name: MicrosoftTeams_23002.403.1788.1930_x64__8wekyb3d8b bwe
Faulting package-relative application ID: msteamsupdate

Error: (01/19/2023 06:12:35 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: Event-ID 86

Error: (01/19/2023 06:12:35 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: Event-ID 86

Error: (01/19/2023 06:05:09 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: Event-ID 86

Error: (01/19/2023 06:05:09 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: Event-ID 86

Error: (01/19/2023 05:10:57 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: Event-ID 86

Error: (01/19/2023 05:10:57 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: Event-ID 86

Error: (01/19/2023 04:54:41 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: Event-ID 86
[HEADING=1]System errors:[/HEADING]
Error: (01/20/2023 07:44:43 PM) (Source: DCOM) (EventID: 10010) (User: MAMBA)
Description: Event-ID 10010

Error: (01/20/2023 07:41:42 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The QMEmulatorService service terminated unexpectedly. It has done this 1 time(s).

Error: (01/19/2023 10:04:02 PM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The QMEmulatorService service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

Error: (01/19/2023 05:12:41 PM) (Source: DCOM) (EventID: 10010) (User: MAMBA)
Description: Event-ID 10010

Error: (01/19/2023 05:10:51 PM) (Source: Microsoft-Windows-WER-SystemErrorReporting) (EventID: 1001) (User: NT AUTHORITY)
Description: 0x00000133 (0x0000000000000000, 0x0000000000000501, 0x0000000000000500, 0xfffff80480d1c340)C:\WINDOWS\Minidump\011923-6062-01.dmp477c0b9b-b0cb-4465-9304-c7c9185dfcc0

Error: (01/19/2023 05:10:47 PM) (Source: volmgr) (EventID: 162) (User: )
Description: Dump file generation succeded.

Error: (01/19/2023 05:10:51 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 4:54:36 PM on 1/19/2023 was unexpected.

Error: (01/19/2023 04:36:38 PM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The AMD User Experience Program Data Uploader service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

Error: (01/19/2023 03:54:07 PM) (Source: Microsoft-Windows-WER-SystemErrorReporting) (EventID: 1001) (User: NT AUTHORITY)
Description: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0xfffff8027f91c340, 0x0000000000000000)C:\WINDOWS\Minidump\011923-6734-01.dmp8a0f8fcb-63b5-4300-a09c-eeae28757b95

Error: (01/19/2023 03:54:02 PM) (Source: volmgr) (EventID: 162) (User: )
Description: Dump file generation succeded.
[HEADING=1]CodeIntegrity Errors:[/HEADING]
Date: 2023-01-18 14:51:00
Description:
Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\fcon.dll because the set of per-page image hashes could not be found on the system.

Date: 2023-01-18 14:51:00
Description:
Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\CorePriva cySettingsStore.dll because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================

AMD Ryzen Master (HKLM...\AMD Ryzen Master) (Version: 2.10.1.2287 - Advanced Micro Devices, Inc.)
AMD_Chipset_Drivers (HKLM-x32...{cf77cf6b-71ff-4a71-802d-43adb9b271b7}) (Version: 3.10.22.706 - Advanced Micro Devices, Inc.) Hidden
A-Tuning v3.0.466 (HKLM-x32...\A-Tuning_is1) (Version: 3.0.466 - ASRock Inc.)
Chrome Remote Desktop Host (HKLM-x32...{6B14E7C9-210F-41DF-AE42-C42E5A8DDB87}) (Version: 110.0.5481.7 - Google LLC)
Counter-Strike: Global Offensive (HKLM...\Steam App 730) (Version: - Valve)
Google Chrome (HKLM-x32...\Google Chrome) (Version: 109.0.5414.75 - Google LLC)
HWiNFO64 Version 7.36 (HKLM...\HWiNFO64_is1) (Version: 7.36 - Martin Malik - REALiX)
NirSoft BlueScreenView (HKLM-x32...\NirSoft BlueScreenView) (Version: - )
NVIDIA Graphics Driver 527.56 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 527.56 - NVIDIA Corporation)
Promontory_GPIO Driver (HKLM-x32...{B5512BCC-F4CD-4159-86A4-B2AD7D38FFA9}) (Version: 2.0.1.0 - Advanced Micro Devices, Inc.) Hidden
Realtek Audio Driver (HKLM-x32...{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.9231.1 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32...{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1166.001.0714.2021 - Realtek)
Speccy (HKLM...\Speccy) (Version: 1.32 - Piriform)
Steam (HKLM-x32...\Steam) (Version: 2.10.91.91 - Valve Corporation)
[HEADING=1]Packages:[/HEADING]
Clipchamp → C:\Program Files\WindowsApps\Clipchamp.Clipchamp_2.5.15.0_neu tral__yxz26nhyzhsrt [2023-01-19] (Microsoft Corp.)
Microsoft Family → C:\Program Files\WindowsApps\MicrosoftCorporationII.Microsoft Family_0.1.28.0_x64__8wekyb3d8bbwe [2023-01-18] (Microsoft Corp.)
ms-resource://MicrosoftCorporationII.QuickAssist/resources/APP_WINDOW_NAME → C:\Program Files\WindowsApps\MicrosoftCorporationII.QuickAssi st_2.0.15.0_x64__8wekyb3d8bbwe [2023-01-20] (Microsoft Corp.)
ms-resource:AppStoreName → C:\Program Files\WindowsApps\Microsoft.RawImageExtension_2.1. 40041.0_x64__8wekyb3d8bbwe [2023-01-19] (Microsoft Corporation)
ms-resource:AppxManifest_DisplayName → C:\Windows\SystemApps\Microsoft.Windows.PrintQueue ActionCenter_cw5n1h2txyewy [2023-01-18] (Microsoft Corporation)
ms-resource:ProductPkgDisplayName → C:\Windows\SystemApps\MicrosoftWindows.Client.Core _cw5n1h2txyewy [2023-01-19] (ms-resource:ProductPublisherDisplayName)
NVIDIA Control Panel → C:\Program Files\WindowsApps\NVIDIACorp.NVIDIAControlPanel_8. 1.963.0_x64__56jybvy8sckqj [2023-01-19] (NVIDIA Corp.)
Realtek Audio Control → C:\Program Files\WindowsApps\RealtekSemiconductorCorp.Realtek AudioControl_1.28.255.0_x64__dt26b99r8h8gj [2023-01-18] (Realtek Semiconductor Corp)
Solitaire & Casual Games → C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireColl ection_4.15.12020.0_x64__8wekyb3d8bbwe [2023-01-19] (Microsoft Studios) [MS Ad]

========================= Devices: ================================

========================= Memory info: ===================================

Percentage of memory in use: 15%
Total physical RAM: 16307.54 MB
Available physical RAM: 13790.79 MB
Total Virtual: 19251.54 MB
Available Virtual: 15292.21 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:237.76 GB) (Free:155.64 GB) NTFS

========================= Users: ========================================

User accounts for \MAMBA

Administrator DefaultAccount Guest
Herri WDAGUtilityAccount

**** End of log ****

[phillpower2]

If you look under system errors you can clearly see that the emulator is crashing.

Question, why do you have Microsoft Teams on a personal computer.

[Mamba]

I am not sure what that is. How do I remove it?

[Mamba]

[ATTACH type=“full”]11391[/ATTACH][ATTACH type=“full”]11392[/ATTACH]
i dont have access to the folder?

[Mamba]

Ok I somehow managed to access it by following some guide online. There are so many folders inside including Microsoft team. There is no uninstall file in the folder. How do I remove it from my PC?