PC doesnt load windows and gets blue screen after installing new RAM

[PeterOz]

don’t worry about the count I found what i need

[tAcKOO]

Do you have any overclocking set in your bios

no i dont think so

[PeterOz]

I think I have the answer.
The ram you bought is [COLOR=rgb(243, 121, 52)]PC3-12800(1600MHZ)

Your computer takes
[ul]
[li]8 GB DDR3 SDRAM [COLOR=rgb(243, 121, 52)]PC3-10600 (1333MHz) non ECC (2 x 4 GB)[/li][/ul][/COLOR][/COLOR]

[tAcKOO]

s

I think I have the answer.
The ram you bought is [COLOR=rgb(243, 121, 52)]PC3-12800(1600MHZ)

Your computer takes
[ul]
[li]8 GB DDR3 SDRAM [COLOR=rgb(243, 121, 52)]PC3-10600 (1333MHz) non ECC (2 x 4 GB)[/li][/ul]
[/COLOR][/COLOR]

[COLOR=rgb(243, 121, 52)][COLOR=rgb(243, 121, 52)]
so that means i bought false RAM[/color][/color]

[tAcKOO]

I think I have the answer.
The ram you bought is [COLOR=rgb(243, 121, 52)]PC3-12800(1600MHZ)

Your computer takes
[ul]
[li]8 GB DDR3 SDRAM [COLOR=rgb(243, 121, 52)]PC3-10600 (1333MHz) non ECC (2 x 4 GB)[/li][/ul]
[/COLOR][/COLOR]

[COLOR=rgb(243, 121, 52)][COLOR=rgb(243, 121, 52)]
but the RAM i bought is 1333 MHz[/color][/color]

[PeterOz]

Yeah I just saw that - sorry
When I look up the specs in Australia it gave me PC3-12800(1600MHZ)

When I translated your link into english it is correct.
The only option I can think of is reset the bios to defaults - but if you have not played with the bios ???
Time to ask for help
@Bruce @phillpower2

[tAcKOO]

Yeah I just saw that - sorry
When I look up the specs in Australia it gave me PC3-12800(1600MHZ)

When I translated your link into english it is correct.
The only option I can think of is reset the bios to defaults - but if you have not played with the bios ???
Time to ask for help
@Bruce @phillpower2

there isn’t a lot of options in bios I can send you pics tmrw unfortunately cant rn

[PeterOz]

Just reswt to defaults
F10 gave and exit
I have asked 2 others to have a look

[Bruce]

maybe I’m missing something, but old memory - all is good, new memory - no boot.
so despite what the RAM frequency says, for some reason your PC just doesn’t like the new memory.

with those memory specs being so old, were the new sticks pre-loved or brand new?
have you checked the motherboard’s manual or website to see if that new memory on on theor compatibility list?

[PeterOz]

Hi Bruce
This from HP
[ul]

• [li]1 GB DDR3 SDRAM PC3-10600 (1333MHz) non ECC (1 x 1 GB)[/li][li]2 GB DDR3 SDRAM PC3-10600 (1333MHz) non ECC (1 x 2 GB)[/li][li]2 GB DDR3 SDRAM PC3-10600 (1333MHz) non ECC (1 x 2 GB)[/li][li]3 GB DDR3 SDRAM PC3-10600 (1333MHz) non ECC (1 GB + 2 GB)[/li][li]4 GB DDR3 SDRAM PC3-10600 (1333MHz) non ECC (1 x 4 GB)[/li][li]4 GB DDR3 SDRAM PC3-10600 (1333MHz) non ECC (2 x 2 GB)[/li][li]8 GB DDR3 SDRAM PC3-10600 (1333MHz) non ECC (2 x 4 GB)[/li][li]8 GB DDR3 SDRAM PC3-10600 (1333MHz) non ECC (4 x 2 GB)[/li][li]16 GB DDR3 SDRAM PC3-10600 (1333MHz) non ECC(4 x 4GB)[/li][/ul]

[tAcKOO]

Hi Bruce
This from HP
[ul]

• [li]1 GB DDR3 SDRAM PC3-10600 (1333MHz) non ECC (1 x 1 GB)[/li][li]2 GB DDR3 SDRAM PC3-10600 (1333MHz) non ECC (1 x 2 GB)[/li][li]2 GB DDR3 SDRAM PC3-10600 (1333MHz) non ECC (1 x 2 GB)[/li][li]3 GB DDR3 SDRAM PC3-10600 (1333MHz) non ECC (1 GB + 2 GB)[/li][li]4 GB DDR3 SDRAM PC3-10600 (1333MHz) non ECC (1 x 4 GB)[/li][li]4 GB DDR3 SDRAM PC3-10600 (1333MHz) non ECC (2 x 2 GB)[/li][li]8 GB DDR3 SDRAM PC3-10600 (1333MHz) non ECC (2 x 4 GB)[/li][li]8 GB DDR3 SDRAM PC3-10600 (1333MHz) non ECC (4 x 2 GB)[/li][li]16 GB DDR3 SDRAM PC3-10600 (1333MHz) non ECC(4 x 4GB)[/li][/ul]

yeah thats what i also found [ATTACH type=“full”]9272[/ATTACH]

[Bruce]

OK, that’s a good start, but what about the QVL, that should list specific makes/models.

but either way, does it matter?, we know the new RAM is not working.
some other sticks will be required until ones that work are found.

[tAcKOO]

Bruce:

OK, that’s a good start, but what about the QVL, that should list specific makes/models.

but either way, does it matter?, we know the new RAM is not working.
some other sticks will be required until ones that work are found.

no luck finding the QVL

[Bruce]

that’s a pity, but as I said, it does really matter.
we know the ‘new’ sticks don’t work.
the QVL will either not have them listed, proving that point or show them as compatible and you know they aren’t.

either way - you are up for trying other sticks until you get lucky.

[Bruce]

@tAcKOO - any news?