PC doesnt load windows and gets blue screen after installing new RAM

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  • tAcKOO
    PCHF Member
    • Mar 2022
    • 24

    #1

    PC doesnt load windows and gets blue screen after installing new RAM

    hello so i decided to buy new RAM from corsair because my old 2 ram slots stopped working which left me with 4GB ram i had 2x4 and i bought 4x2. After installing them i turn on my pc and it goes through bios but when it starts loading windows ( it doesnt really start loading windows you just see the windows logo) it shows a screen with β€œyour PC ran into a problem” and shows the code: KERNEL SECURITY CHECK FAILURE.
    pls help
  • PeterOz
    PCHF Technical Response Team
    • Mar 2021
    • 4181

    #2
    Hi Tackoo
    There are a lot of computers being made
    A make and model number would help us help you
    If not a brand name E.g HP, Dell etc
    Mane and model of motherboard please.

    Comment

    • tAcKOO
      PCHF Member
      • Mar 2022
      • 24

      #3
      my motherboard name is HP 8100 Elite its preety old

      Comment

      • PeterOz
        PCHF Technical Response Team
        • Mar 2021
        • 4181

        #4
        Originally posted by tAcKOO
        2 ram slots stopped working which left me with 4GB ram i had 2x4 and i bought 4x2.
        You say you had 2 sticks of 4GB and 2 slots have failed
        so why would you buy 4 sticks of 2GB or do you have that the wrong way round?
        What type of ram did you buy?
        How do you know 2 slots do not work.
        Try one new stick only in each ram slot to test if it boots.
        Your computer takes
        [ul]
        [li]DDR3 SDRAM PC3-10600 (1333MHz) non ECC [/li][li]A DIMM must occupy the black DIMM0 socket. NOTE: Populate the DIMM sockets in the following load order: DIMM1, DIMM3, DIMM2, then DIMM4.[/li][/ul]
        [COLOR=rgb(243, 121, 52)]From the Manual for Small form factor - should be the same for all models.[/COLOR][COLOR=rgb(243, 121, 52)]

        DIMMs The memory sockets on the system board can be populated with up to four industry-standard DIMMs. These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum memory support, you can populate the system board with up to 16-GB of memory. DDR3-SDRAM DIMMs For proper system operation, the DDR3-SDRAM DIMMs must be: ● industry-standard 240-pin ● unbuffered non-ECC PC3-8500 DDR3-1066 MHz-compliant or PC3-10600 DDR3-1333 MHzcompliant ● unbuffered ECC PC3-10600 DDR3-1333 MHz-compliant (Z200 SFF only) ● 1.5 volt DDR3-SDRAM DIMMs The DDR3-SDRAM DIMMs must also: ● support CAS latency 7 DDR3 1066 MHz (7-7-7 timing) and CAS latency 9 DDR3 1333 MHz (9-9-9 timing) ● contain the mandatory JEDEC SPD information In addition, the computer supports: ● single-sided and double-sided DIMMs ● DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not supported NOTE: The 8100 SFF supports 512Mbit, 1Gbit, and 2Gbit non-ECC memory technologies. The Z200 SFF supports 512Mbit, 1Gbit, and 2Gbit ECC and non-ECC memory technologies. NOTE: The system will not operate properly if you install unsupported DIMMs.[/color]

        Comment

        • tAcKOO
          PCHF Member
          • Mar 2022
          • 24

          #5
          Originally posted by PeterOz
          You say you had 2 sticks of 4GB and 2 slots have failed
          so why would you buy 4 sticks of 2GB or do you have that the wrong way round?
          What type of ram did you buy?
          How do you know 2 slots do not work.
          Try one new stick only in each ram slot to test if it boots.
          Your computer takes
          [ul]
          [li]DDR3 SDRAM PC3-10600 (1333MHz) non ECC[/li][li]A DIMM must occupy the black DIMM0 socket. NOTE: Populate the DIMM sockets in the following load order: DIMM1, DIMM3, DIMM2, then DIMM4.[/li][/ul]
          [COLOR=rgb(243, 121, 52)]From the Manual for Small form factor - should be the same for all models.[/COLOR][COLOR=rgb(243, 121, 52)]

          DIMMs The memory sockets on the system board can be populated with up to four industry-standard DIMMs. These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum memory support, you can populate the system board with up to 16-GB of memory. DDR3-SDRAM DIMMs For proper system operation, the DDR3-SDRAM DIMMs must be: ● industry-standard 240-pin ● unbuffered non-ECC PC3-8500 DDR3-1066 MHz-compliant or PC3-10600 DDR3-1333 MHzcompliant ● unbuffered ECC PC3-10600 DDR3-1333 MHz-compliant (Z200 SFF only) ● 1.5 volt DDR3-SDRAM DIMMs The DDR3-SDRAM DIMMs must also: ● support CAS latency 7 DDR3 1066 MHz (7-7-7 timing) and CAS latency 9 DDR3 1333 MHz (9-9-9 timing) ● contain the mandatory JEDEC SPD information In addition, the computer supports: ● single-sided and double-sided DIMMs ● DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not supported NOTE: The 8100 SFF supports 512Mbit, 1Gbit, and 2Gbit non-ECC memory technologies. The Z200 SFF supports 512Mbit, 1Gbit, and 2Gbit ECC and non-ECC memory technologies. NOTE: The system will not operate properly if you install unsupported DIMMs.
          [/color]
          [COLOR=rgb(243, 121, 52)]
          ill be more clear in the text ill write to you back tmrw[/color]

          Comment

          • tAcKOO
            PCHF Member
            • Mar 2022
            • 24

            #6
            Originally posted by PeterOz
            You say you had 2 sticks of 4GB and 2 slots have failed
            so why would you buy 4 sticks of 2GB or do you have that the wrong way round?
            What type of ram did you buy?
            How do you know 2 slots do not work.
            Try one new stick only in each ram slot to test if it boots.
            Your computer takes
            [ul]
            [li]DDR3 SDRAM PC3-10600 (1333MHz) non ECC[/li][li]A DIMM must occupy the black DIMM0 socket. NOTE: Populate the DIMM sockets in the following load order: DIMM1, DIMM3, DIMM2, then DIMM4.[/li][/ul]
            [COLOR=rgb(243, 121, 52)]From the Manual for Small form factor - should be the same for all models.[/COLOR][COLOR=rgb(243, 121, 52)]

            DIMMs The memory sockets on the system board can be populated with up to four industry-standard DIMMs. These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum memory support, you can populate the system board with up to 16-GB of memory. DDR3-SDRAM DIMMs For proper system operation, the DDR3-SDRAM DIMMs must be: ● industry-standard 240-pin ● unbuffered non-ECC PC3-8500 DDR3-1066 MHz-compliant or PC3-10600 DDR3-1333 MHzcompliant ● unbuffered ECC PC3-10600 DDR3-1333 MHz-compliant (Z200 SFF only) ● 1.5 volt DDR3-SDRAM DIMMs The DDR3-SDRAM DIMMs must also: ● support CAS latency 7 DDR3 1066 MHz (7-7-7 timing) and CAS latency 9 DDR3 1333 MHz (9-9-9 timing) ● contain the mandatory JEDEC SPD information In addition, the computer supports: ● single-sided and double-sided DIMMs ● DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not supported NOTE: The 8100 SFF supports 512Mbit, 1Gbit, and 2Gbit non-ECC memory technologies. The Z200 SFF supports 512Mbit, 1Gbit, and 2Gbit ECC and non-ECC memory technologies. NOTE: The system will not operate properly if you install unsupported DIMMs.
            [/color]
            [COLOR=rgb(243, 121, 52)]
            you got me wrong a bit, i have 4 sticks of 2gb RAM and 2 RAM slots stopped working which left me with 4gb of RAM and thats why i bought these 2 of 4gb, to be back at 8gb RAM again. And yes i tried one stick at a time on every slot on 2 slots it boots on the other 2 it doesn’t.

            link to the RAM i bought: CORSAIR Memory β€” 4GB DDR3 Memory

            also could you explain a bit about DIMMs and following order load im a bit confused about that. (im not good in PCs sorry :/)[/color]

            Comment

            • tAcKOO
              PCHF Member
              • Mar 2022
              • 24

              #7
              Originally posted by tAcKOO
              you got me wrong a bit, i have 4 sticks of 2gb RAM and 2 RAM slots stopped working which left me with 4gb of RAM and thats why i bought these 2 of 4gb, to be back at 8gb RAM again. And yes i tried one stick at a time on every slot on 2 slots it boots on the other 2 it doesn’t.

              link to the RAM i bought: https://www.corsair.com/de/de/Katego...V4GX3M1A1333C9

              also could you explain a bit about DIMMs and following order load im a bit confused about that. (im not good in PCs sorry :/)
              So i researched a bit about DIMMs and DIMM1 and DIMM3 are the ones who work, which is where i placed the new RAM sticks and the PC doesn’t load windows once again.

              Comment

              • PeterOz
                PCHF Technical Response Team
                • Mar 2021
                • 4181

                #8
                The dimms work in pairs a1-a2 b1-b2 c1-c2 etc
                If you put dimms in a1 and c1 it will still work but not the same as a1 and a2 I will try and explain a bit better latter.

                So if you put old ram in 1 and 3 computer boots
                New ram no boot
                Let me look at specs
                I will be back

                Comment

                • tAcKOO
                  PCHF Member
                  • Mar 2022
                  • 24

                  #9
                  Originally posted by PeterOz
                  The dimms work in pairs a1-a2 b1-b2 c1-c2 etc
                  If you put dimms in a1 and c1 it will still work but not the same as a1 and a2 I will try and explain a bit better latter.

                  So if you put old ram in 1 and 3 computer boots
                  New ram no boot
                  Let me look at specs
                  I will be back
                  β€œSo if you put old ram in 1 and 3 computer boots,
                  new ram no boot”
                  exactly like that

                  Comment

                  • PeterOz
                    PCHF Technical Response Team
                    • Mar 2021
                    • 4181

                    #10
                    On the new ram can you count the number of chips on both sides of one stick

                    Comment

                    • tAcKOO
                      PCHF Member
                      • Mar 2022
                      • 24

                      #11
                      Originally posted by PeterOz
                      On the new ram can you count the number of chips on both sides of one stick
                      heres photos

                      Comment

                      • tAcKOO
                        PCHF Member
                        • Mar 2022
                        • 24

                        #12
                        Originally posted by tAcKOO
                        heres photos
                        [ATTACH type=β€œfull”]9270[/ATTACH][ATTACH type=β€œfull”]9271[/ATTACH]

                        Comment

                        • PeterOz
                          PCHF Technical Response Team
                          • Mar 2021
                          • 4181

                          #13
                          No photo

                          Comment

                          • PeterOz
                            PCHF Technical Response Team
                            • Mar 2021
                            • 4181

                            #14
                            because of the sticker i can only count 1 side
                            can you feel the chips under the sticker and count them

                            Comment

                            • PeterOz
                              PCHF Technical Response Team
                              • Mar 2021
                              • 4181

                              #15
                              Do you have any overclocking set in your bios

                              Comment

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