Dwm.exe keeps crashing Faulting module name: KERNELBASE.dll

[ParkGuest]

sorry for the spam but just before i did the clean boot to look and infact Windows keeps automaticly installing old (2006) Drivers for alot of my Hardware
even though i turned off the Auto Hardware Driver Installer, don’t know if this info will help.

[phillpower2]

We can see by your latest Speccy report that the first drivers to get installed were Samsung USB drivers and then some odd Intel drivers dated 2040 :unsure: this type of issue was documented here last year

If you check the guidance that was provided it was suggested that the drivers can either come from a disk provided by the hardware manufacturer or downloaded and saved to a flash drive etc, this really is a must and Windows should100% not be allowed to check for updates before it has been done as more often than not Windows installs the wrong drivers or in the incorrect order and this can cause all sorts of problems.

Regarding your new Speccy report, we never got to looking at the first one but after looking at the second we can see an issue with your RAM.

For now I would disconnect the two USB HDDs and the second monitor, save the required divers to a USB flashdrive, with the PC disconnected from the Ethernet so that Windows cannot look for updates, do a Windows 10 reset which reinstalls Windows but deletes everything else, you can then install the chipset, SATA/storage and GPU drivers, once done, connect the Ethernet cable and check for but do not install any updates other than for Windows 10 and Windows Defender.

Post back with an update for us once the above has been done.

NB: Please keep the two external USB drives and second screen disconnected while we troubleshoot this, it will hopefully help to narrow the cause down.

[ParkGuest]

Ok i did the windows refresh and followed the steps you provided in order

http://speccy.piriform.com/results/C5sugg70y8C3kKXR0jTSSka

[phillpower2]

Ok i did the windows refresh

I hope that you mean reset!

Not seeing any drivers or WIndows 10 and Defender updates having been installed

[ParkGuest]

I meant reset sorry

[ParkGuest]

And here is the Speccy after windows update

http://speccy.piriform.com/results/BzsKXFs4BprBTppXhCwYsqe

[phillpower2]

Not seeing any drivers or WIndows 10 and Defender updates having been installed

What about the above, any feedback on that

[COLOR=rgb(44, 130, 201)]Edit to add: Those drivers in Speccy do not look like they were installed from a disk or thumbdrive.[/COLOR]

[ParkGuest]

i was going to put the speccy before and after I did windows update just incase somthing looks like it was messed up by the windows update

[phillpower2]

[COLOR=rgb(44, 130, 201)]Edit to add: Those drivers in Speccy do not look like they were installed from a disk or thumbdrive.
[/COLOR]

[COLOR=rgb(44, 130, 201)][/color]

[ParkGuest]

I downloaded all the drivers i could find from the Respected websites
NVIDA DRIVERS ARE FROM: Download The Latest Official NVIDIA Drivers
INTEL DRIVERS ARE FROM :[']https://www.intel.com/content/www/us/en/search.html?ws=text#t=Downloads&layout=table&cfownloads=[{“actualLabel”:“Chipsets”,“displayLabel”:“Chipsets ”}]]('https://www.intel.com/content/www/us...&cf:Downloads=[%7B%22actualLabel%22%3A%22Chipsets%22%2C%22display Label%22%3A%22Chipsets%22%7D)

both were put on a thumbdrive and installed with no internet before any internet was plugged in after doing a windows restart install

I can not find any for my HDD

Right as i posted the above my sytem crashed
Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffc10673671010
Parameter 2: fffff80454260630
Parameter 3: 0
Parameter 4: 21ec
OS version: 10_0_19043
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19043.2.0.0.768.101
Locale ID: 1033

escription
Faulting Application Path: C:\Windows\System32\dwm.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: dwm.exe
Application Version: 10.0.19041.746
Application Timestamp: 6be51595
Fault Module Name: KERNELBASE.dll
Fault Module Version: 10.0.19041.1202
Fault Module Timestamp: c9db1934
Exception Code: e0464645
Exception Offset: 000000000010be3e
OS Version: 10.0.19043.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 0503
Additional Information 2: 05038a8d0f1df7d435a57df411af2cff
Additional Information 3: 77d9
Additional Information 4: 77d9e613d681076931455779aea3351e

Extra information about the problem
Bucket ID: 564cdd41e33e36444ec64e39d7ab6d73 (2217545876864986483)

[phillpower2]

You are not getting the chipset and SATA/storage drivers from the correct source, Intel did not make your MB AsRock did, this was why I mentioned you can either use the driver disk that gets provided with a MB or download and save them to a flashdrive.

MB drivers from here the INF driver ver:10.1.17765.8094 download should contain all of the drivers for your MB that you need, the GPU drivers from Nvidea you already have.

Calling it a day now as its late here and I have an early start.

[phillpower2]

Thread closed due to lack of feedback from the OP.