Dwm.exe keeps crashing Faulting module name: KERNELBASE.dll

[ParkGuest]

So iv had this issue for about 2 months now and after buying a new 1000w PSU, reinstalling windows 10 2 times, uninstalling (with DDR) and reinstalling several different NVIDIA Drivers, factory resetting my mother board i can not stop dwm.exe from crashing
this thing in i can not replicate the crash, i could be watching a video and BAM my screens go black, video card fans rev up to 100%, can still hear audio but the screens will not turn back on until i do a hard shut off. i could be playing a video game for 4-5 hrs and it not crash at all for days.

the event viewer error is shows this.
this last DWM.exe crash showed that DWM.exe crashed 9 times at the same time
first one is this

Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1202, time stamp: 0xc9db1934
Exception code: 0xc00001ad
Fault offset: 0x000000000010be3e
Faulting process id: 0x201c
Faulting application start time: 0x01d7be1600e178c9
Faulting application path: C:\Windows\system32\dwm.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 6a546d4c-4cee-4c9c-80f8-b5082f5da977
Faulting package full name:
Faulting package-relative application ID:

The ones following show this

Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1202, time stamp: 0xc9db1934
Exception code: 0xe0464645
Fault offset: 0x000000000010be3e
Faulting process id: 0x141c
Faulting application start time: 0x01d7bebe96b0178c
Faulting application path: C:\Windows\system32\dwm.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 2a6dbbaa-874f-4b02-9d39-54dbe0abeff8
Faulting package full name:
Faulting package-relative application ID:

my specs are
intel core i7 8700
Mother board: ASrock z370 Pro 4
DDR4 8x4 (32 GB ram) (oldest parts what I’m thinking of changing next)
Nvidia Geforce PNY 3080

I am desperate for help, i have tried toms hardware, microsoft, reddit, ANYPLACE i can find and not ONE person seems to know what the issue is please im begging for a solution besides buy a new computer

[phillpower2]

Those errors point towards Windows;

Three things for you to do;

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.
2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.
3. Upload the zip folder using the Attach button, bottom left of the dialogue input box

Download MiniToolBox and save the file to the Desktop.

Close the browser and run the tool, check the following options;

List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Click on Go.

Post the resulting log in your next reply

[COLOR=rgb(226, 80, 65)]Post the brand and model name or number of the power supply (PSU).

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

Will be happy to look at the results of the above and provide you with any feedback but long term we do not help while people are being helped on other forums, we cannot be held responsible for any possible mishaps that way.[/COLOR]

[ParkGuest]

Thank you for responding.

I hope I am doing this right and I’m sorry if I’m not
I’m sorry but i do not seem to see (or can not seem to find minidump in the windows directory)

PSU unit is
EVGA 210-GQ-1000-V1,1000 GQ, 80+ GOLD 1000W, Semi Modular, EVGA ECO Mode

MiniToolBox by Farbar Version: 17-06-2016
Ran by ParkGuest (administrator) on 11-10-2021 at 16:05:11
Running from “C:\Users\ParkGuest\Downloads”
Microsoft Windows 10 Home (X64)
Model: To Be Filled By O.E.M. Manufacturer: To Be Filled By O.E.M.
Boot Mode: Normal

---

========================= Event log errors: ===============================
[HEADING=1]Application errors:[/HEADING]
Error: (10/11/2021 11:39:53 AM) (Source: Application Error) (User: )
Description: Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1202, time stamp: 0xc9db1934
Exception code: 0xe0464645
Fault offset: 0x000000000010be3e
Faulting process id: 0x1770
Faulting application start time: 0xdwm.exe0
Faulting application path: dwm.exe1
Faulting module path: dwm.exe2
Report Id: dwm.exe3
Faulting package full name: dwm.exe4
Faulting package-relative application ID: dwm.exe5

Error: (10/11/2021 11:39:51 AM) (Source: Application Error) (User: )
Description: Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1202, time stamp: 0xc9db1934
Exception code: 0xe0464645
Fault offset: 0x000000000010be3e
Faulting process id: 0x2b50
Faulting application start time: 0xdwm.exe0
Faulting application path: dwm.exe1
Faulting module path: dwm.exe2
Report Id: dwm.exe3
Faulting package full name: dwm.exe4
Faulting package-relative application ID: dwm.exe5

Error: (10/11/2021 11:39:49 AM) (Source: Application Error) (User: )
Description: Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1202, time stamp: 0xc9db1934
Exception code: 0xe0464645
Fault offset: 0x000000000010be3e
Faulting process id: 0x243c
Faulting application start time: 0xdwm.exe0
Faulting application path: dwm.exe1
Faulting module path: dwm.exe2
Report Id: dwm.exe3
Faulting package full name: dwm.exe4
Faulting package-relative application ID: dwm.exe5

Error: (10/11/2021 11:39:47 AM) (Source: Application Error) (User: )
Description: Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1202, time stamp: 0xc9db1934
Exception code: 0xe0464645
Fault offset: 0x000000000010be3e
Faulting process id: 0x2200
Faulting application start time: 0xdwm.exe0
Faulting application path: dwm.exe1
Faulting module path: dwm.exe2
Report Id: dwm.exe3
Faulting package full name: dwm.exe4
Faulting package-relative application ID: dwm.exe5

Error: (10/11/2021 11:39:45 AM) (Source: Application Error) (User: )
Description: Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1202, time stamp: 0xc9db1934
Exception code: 0xe0464645
Fault offset: 0x000000000010be3e
Faulting process id: 0x5c4
Faulting application start time: 0xdwm.exe0
Faulting application path: dwm.exe1
Faulting module path: dwm.exe2
Report Id: dwm.exe3
Faulting package full name: dwm.exe4
Faulting package-relative application ID: dwm.exe5

Error: (10/11/2021 11:39:43 AM) (Source: Application Error) (User: )
Description: Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1202, time stamp: 0xc9db1934
Exception code: 0xe0464645
Fault offset: 0x000000000010be3e
Faulting process id: 0x141c
Faulting application start time: 0xdwm.exe0
Faulting application path: dwm.exe1
Faulting module path: dwm.exe2
Report Id: dwm.exe3
Faulting package full name: dwm.exe4
Faulting package-relative application ID: dwm.exe5

Error: (10/11/2021 11:39:40 AM) (Source: Application Error) (User: )
Description: Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1202, time stamp: 0xc9db1934
Exception code: 0xe0464645
Fault offset: 0x000000000010be3e
Faulting process id: 0x750
Faulting application start time: 0xdwm.exe0
Faulting application path: dwm.exe1
Faulting module path: dwm.exe2
Report Id: dwm.exe3
Faulting package full name: dwm.exe4
Faulting package-relative application ID: dwm.exe5

Error: (10/11/2021 11:39:38 AM) (Source: Application Error) (User: )
Description: Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1202, time stamp: 0xc9db1934
Exception code: 0xe0464645
Fault offset: 0x000000000010be3e
Faulting process id: 0x608
Faulting application start time: 0xdwm.exe0
Faulting application path: dwm.exe1
Faulting module path: dwm.exe2
Report Id: dwm.exe3
Faulting package full name: dwm.exe4
Faulting package-relative application ID: dwm.exe5

Error: (10/11/2021 11:39:36 AM) (Source: Application Error) (User: )
Description: Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1202, time stamp: 0xc9db1934
Exception code: 0xc00001ad
Fault offset: 0x000000000010be3e
Faulting process id: 0x201c
Faulting application start time: 0xdwm.exe0
Faulting application path: dwm.exe1
Faulting module path: dwm.exe2
Report Id: dwm.exe3
Faulting package full name: dwm.exe4
Faulting package-relative application ID: dwm.exe5

Error: (10/08/2021 09:04:06 PM) (Source: Application Error) (User: )
Description: Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1202, time stamp: 0xc9db1934
Exception code: 0xe0464645
Fault offset: 0x000000000010be3e
Faulting process id: 0x2fcc
Faulting application start time: 0xdwm.exe0
Faulting application path: dwm.exe1
Faulting module path: dwm.exe2
Report Id: dwm.exe3
Faulting package full name: dwm.exe4
Faulting package-relative application ID: dwm.exe5
[HEADING=1]System errors:[/HEADING]
Error: (10/11/2021 11:41:35 AM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (10/11/2021 11:42:01 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:09:01 AM on 10/11/2021 was unexpected.

Error: (10/09/2021 04:29:28 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:47:10 AM on 10/9/2021 was unexpected.

Error: (10/08/2021 09:07:57 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:46:05 PM on 10/8/2021 was unexpected.

Error: (10/06/2021 08:42:48 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:24:16 PM on 10/6/2021 was unexpected.

Error: (09/27/2021 07:21:50 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x8024200b: NVIDIA - Display - 27.21.14.5671.

Error: (09/27/2021 07:04:10 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:53:06 PM on 9/27/2021 was unexpected.

Error: (09/27/2021 04:41:19 PM) (Source: Service Control Manager) (User: )
Description: The Steam Client Service service failed to start due to the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.

Error: (09/27/2021 04:41:19 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.

Error: (09/25/2021 05:33:06 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:26:18 PM on 9/25/2021 was unexpected.
[HEADING=1]Microsoft Office Sessions:[/HEADING]
Error: (10/11/2021 11:39:53 AM) (Source: Application Error)(User: )
Description: dwm.exe10.0.19041.7466be51595KERNELBASE.dll10.0.19 041.1202c9db1934e0464645000000000010be3e177001d7be be9d111c42C:\Windows\system32\dwm.exeC:\Windows\Sy stem32\KERNELBASE.dll891c2d3e-688e-419c-bac8-275d840d9ab8

Error: (10/11/2021 11:39:51 AM) (Source: Application Error)(User: )
Description: dwm.exe10.0.19041.7466be51595KERNELBASE.dll10.0.19 041.1202c9db1934e0464645000000000010be3e2b5001d7be be9bd4671cC:\Windows\system32\dwm.exeC:\Windows\Sy stem32\KERNELBASE.dllbdd2604b-a828-4719-a5c8-814eb8ba23aa

Error: (10/11/2021 11:39:49 AM) (Source: Application Error)(User: )
Description: dwm.exe10.0.19041.7466be51595KERNELBASE.dll10.0.19 041.1202c9db1934e0464645000000000010be3e243c01d7be be9a8897e5C:\Windows\system32\dwm.exeC:\Windows\Sy stem32\KERNELBASE.dllb4ff6b9e-eba0-425a-a11a-744738aca5f5

Error: (10/11/2021 11:39:47 AM) (Source: Application Error)(User: )
Description: dwm.exe10.0.19041.7466be51595KERNELBASE.dll10.0.19 041.1202c9db1934e0464645000000000010be3e220001d7be be994c28c7C:\Windows\system32\dwm.exeC:\Windows\Sy stem32\KERNELBASE.dll91629674-476c-4d50-81b6-50e823187892

Error: (10/11/2021 11:39:45 AM) (Source: Application Error)(User: )
Description: dwm.exe10.0.19041.7466be51595KERNELBASE.dll10.0.19 041.1202c9db1934e0464645000000000010be3e5c401d7beb e9807ffd7C:\Windows\system32\dwm.exeC:\Windows\Sys tem32\KERNELBASE.dll8eb55d15-5d1c-4094-b145-02152ee08318

Error: (10/11/2021 11:39:43 AM) (Source: Application Error)(User: )
Description: dwm.exe10.0.19041.7466be51595KERNELBASE.dll10.0.19 041.1202c9db1934e0464645000000000010be3e141c01d7be be96b0178cC:\Windows\system32\dwm.exeC:\Windows\Sy stem32\KERNELBASE.dll2a6dbbaa-874f-4b02-9d39-54dbe0abeff8

Error: (10/11/2021 11:39:40 AM) (Source: Application Error)(User: )
Description: dwm.exe10.0.19041.7466be51595KERNELBASE.dll10.0.19 041.1202c9db1934e0464645000000000010be3e75001d7beb e956cf1b9C:\Windows\system32\dwm.exeC:\Windows\Sys tem32\KERNELBASE.dll974945c2-0e59-4c07-ab1d-f84f6655af87

Error: (10/11/2021 11:39:38 AM) (Source: Application Error)(User: )
Description: dwm.exe10.0.19041.7466be51595KERNELBASE.dll10.0.19 041.1202c9db1934e0464645000000000010be3e60801d7beb e940b0195C:\Windows\system32\dwm.exeC:\Windows\Sys tem32\KERNELBASE.dll8bd385f9-301e-4bc1-84ad-3c20809e04ca

Error: (10/11/2021 11:39:36 AM) (Source: Application Error)(User: )
Description: dwm.exe10.0.19041.7466be51595KERNELBASE.dll10.0.19 041.1202c9db1934c00001ad000000000010be3e201c01d7be 1600e178c9C:\Windows\system32\dwm.exeC:\Windows\Sy stem32\KERNELBASE.dll6a546d4c-4cee-4c9c-80f8-b5082f5da977

Error: (10/08/2021 09:04:06 PM) (Source: Application Error)(User: )
Description: dwm.exe10.0.19041.7466be51595KERNELBASE.dll10.0.19 041.1202c9db1934e0464645000000000010be3e2fcc01d7bc b1ee5973c3C:\Windows\system32\dwm.exeC:\Windows\Sy stem32\KERNELBASE.dll0f5e1944-08db-4958-81ad-41e2eb1b2596

=========================== Installed Programs ============================

Al-Qadim: The Genie’s Curse (HKLM-x32...\1441096843_is1) (Version: 1.0 - GOG.com)
Anachronox (HKLM-x32...\1207659012_is1) (Version: 1.02 - GOG.com)
Ascension Launcher 1.71 (HKLM...{58D22CF7-EECE-433A-B4B3-A268FF8487B1}_is1) (Version: 1.71 - Project Ascension)
Battle.net (HKLM-x32...\Battle.net) (Version: - Blizzard Entertainment)
Burning Crusade Classic (HKLM-x32...\Burning Crusade Classic) (Version: - Blizzard Entertainment)
CCleaner (HKLM...\CCleaner) (Version: 5.85 - Piriform)
CPUID CPU-Z 1.97 (HKLM...\CPUID CPU-Z_is1) (Version: 1.97 - CPUID, Inc.)
CurseForge (HKCU...\Overwolf_cchhcaiapeikjbdbpfplgmpobbcdkdap hclbmkbj) (Version: 0.182.2.1 - Overwolf app)
Discord (HKCU...\Discord) (Version: 1.0.9002 - Discord Inc.)
GOG GALAXY (HKLM-x32...{7258BA11-600C-430E-A759-27E2C691A335}_is1) (Version: - GOG.com)
Google Chrome (HKLM-x32...\Google Chrome) (Version: 94.0.4606.71 - Google LLC)
GPX Common OSS (POCO, OpenSSL) and libprotobuf binaries (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GpxCommon.Oss) (Version: 7.1 - NVIDIA Corporation) Hidden
Half-Life (HKLM...\Steam App 70) (Version: - Valve)
HWiNFO64 Version 7.10 (HKLM...\HWiNFO64_is1) (Version: 7.10 - Martin Malik - REALiX)
IrfanView 4.58 (64-bit) (HKLM...\IrfanView64) (Version: 4.58 - Irfan Skiljan)
Java 8 Update 301 (HKLM-x32...{26A24AE4-039D-4CA4-87B4-2F32180301F0}) (Version: 8.0.3010.9 - Oracle Corporation)
King of Dragon Pass (HKLM-x32...\1207659096_is1) (Version: 1.0.7 - GOG.com)
Little Big Adventure (HKLM-x32...\1207658971_is1) (Version: 1.0 - GOG.com)
Little Big Adventure 2 (HKLM-x32...\1207658974_is1) (Version: 1.0 - GOG.com)
Loom (HKLM-x32...\1425293328_is1) (Version: 1.0 - GOG.com)
Malwarebytes version 4.4.6.132 (HKLM...{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 4.4.6.132 - Malwarebytes)
Microsoft Edge (HKLM-x32...\Microsoft Edge) (Version: 94.0.992.38 - Microsoft Corporation)
Microsoft Edge Update (HKLM-x32...\Microsoft Edge Update) (Version: 1.3.153.47 - )
Microsoft Update Health Tools (HKLM...{29B15818-E79F-4AB0-8938-9410C807AD76}) (Version: 2.84.0.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM...{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32...{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM...{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32...{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32...{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32...{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32...{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32...{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.27.29016 (HKLM-x32...{40d3fee2-b257-46c2-bdc0-cb1088d97327}) (Version: 14.27.29016.0 - Microsoft Corporation)
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.27.29016 (HKLM-x32...{1aaa01ad-3069-4288-9c6f-37a140a8f6c7}) (Version: 14.27.29016.0 - Microsoft Corporation)
MSI Afterburner 4.6.4 Beta 3 (HKLM-x32...\Afterburner) (Version: 4.6.4 Beta 3 - MSI Co., LTD)
NirSoft BlueScreenView (HKLM-x32...\NirSoft BlueScreenView) (Version: - )
NVAPI Monitor plugin for NvContainer (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvContainer.NvapiMonitor) (Version: 1.33 - NVIDIA Corporation) Hidden
NVIDIA FrameView SDK 1.1.4923.29968894 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_FrameViewSdk) (Version: 1.1.4923.29968894 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.23.0.74 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.23.0.74 - NVIDIA Corporation)
NVIDIA Graphics Driver 472.12 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 472.12 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.38.60 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.38.60 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.19.0218 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.19.0218 - NVIDIA Corporation)
NvModuleTracker (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvModuleTracker.Driver) (Version: 6.14.24370.22713 - NVIDIA Corporation) Hidden
Overwolf (HKLM-x32...\Overwolf) (Version: 0.180.0.6 - Overwolf Ltd.)
Speccy (HKLM...\Speccy) (Version: 1.32 - Piriform)
Star Trek™: Elite Force II (HKLM-x32...\2125201406_is1) (Version: 1.1 - GOG.com)
The Chronicles of Riddick - Assault on Dark Athena (HKLM-x32...\1207659070_is1) (Version: 2.1.0.14 - GOG.com)
Toonstruck (HKLM-x32...\1207666633_is1) (Version: 1.0 - GOG.com)
Waterfox (x64 en-US) (HKLM...\Waterfox G3.2.6 (x64 en-US)) (Version: G3.2.6 - Waterfox)
Windows PC Health Check (HKLM...{77ACFAF7-E5AB-410D-BA14-BBEBF89422DE}) (Version: 3.1.2109.29003 - Microsoft Corporation)
WinRAR 6.02 (64-bit) (HKLM...\WinRAR archiver) (Version: 6.02.0 - win.rar GmbH)

========================= Devices: ================================

Name: PCI Data Acquisition and Signal Processing Controller
Description: PCI Data Acquisition and Signal Processing Controller
Class Guid:
Manufacturer:
Service:
Device ID: PCI\VEN_8086&DEV_A2B1&SUBSYS_A2B11849&REV_00\3&115 83659&0&A2
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click “Update Driver”, which starts the Hardware Update wizard.

Name: PCI Memory Controller
Description: PCI Memory Controller
Class Guid:
Manufacturer:
Service:
Device ID: PCI\VEN_8086&DEV_A2A1&SUBSYS_A2A11849&REV_00\3&115 83659&0&FA
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click “Update Driver”, which starts the Hardware Update wizard.

Name: SM Bus Controller
Description: SM Bus Controller
Class Guid:
Manufacturer:
Service:
Device ID: PCI\VEN_8086&DEV_A2A3&SUBSYS_A2A31849&REV_00\3&115 83659&0&FC
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click “Update Driver”, which starts the Hardware Update wizard.

========================= Memory info: ===================================

Percentage of memory in use: 17%
Total physical RAM: 32627 MB
Available physical RAM: 26814.73 MB
Total Virtual: 37491 MB
Available Virtual: 30139.11 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:930.97 GB) (Free:865.91 GB) NTFS
2 Drive e: (Stuff) (Fixed) (Total:1862.99 GB) (Free:629.3 GB) exFAT
3 Drive f: (Games 2) (Fixed) (Total:1862.99 GB) (Free:1141.34 GB) exFAT

========================= Users: ========================================

User accounts for \DESKTOP-3IILIDL

Administrator DefaultAccount Guest
ParkGuest WDAGUtilityAccount

**** End of log ****

[ParkGuest]

For some reason my speccy info was not posted I’m very sorry for that

http://speccy.piriform.com/results/w5U5lzpGQegEfr5hx2Uuihq

[phillpower2]

No worries about your Speccy report for now, will post feedback regarding your MTB log first and look at your Speccy report later, got a previous appointment so will be missing for an hour or so.

Your MTB log is telling us that Windows is badly broken and that you have a few important drivers missing, both of these explain why you have no crash dmps.

I note that Windows 10 was installed only last month, can I ask what Windows media [COLOR=rgb(226, 80, 65)]** was used to install it and once Windows had been installed did you then install the system drivers, see my canned info below;

[COLOR=rgb(226, 80, 65)]** A downloaded ISO from Microsoft or an in place upgrade etc.

[COLOR=rgb(44, 130, 201)]Once Windows has been clean installed you must then install first the chipset drivers, then the storage/SATA drivers and third the graphics drivers, the drivers can either come from a disk provided by the hardware manufacturer or downloaded and saved to a flash drive etc, this is a must and Windows should not be allowed to check for updates before it has been done as more often than not Windows installs the wrong drivers or in the incorrect order and this can cause all sorts of problems.

Will check back asap.[/COLOR][/COLOR][/COLOR]

[ParkGuest]

I used a windows 10 home edition USB install stick which auto Downloaded the latest Windows 10 updates after it was done installing from the usb stick.
I also turned off the windows 10 auto Hardware update driver because for some reason windows 10 keep trying to over write the official NVIDIA drivers with an older (im talking like right when the card was released) version of the GPU drivers.

And im not sure where to install my drivers for my mother board or at least the once that the error log has shown missing, the brand website is not very clear on what to download

[ParkGuest]

And also iv never really installed or updated any driver (except the GPU) because ether windows 10 did it for me or i just never tried to because i don’t really know where to look, what to download.

Sorry was just going to add this to my post above but i ran out of time to edit I’m not meaning to spam this forum

[phillpower2]

Once Windows has been clean installed you must then install first the chipset drivers, then the storage/SATA drivers and third the graphics drivers, the drivers can either come from a disk provided by the hardware manufacturer or downloaded and saved to a flash drive etc, this is a must and Windows should not be allowed to check for updates before it has been done as more often than not Windows installs the wrong drivers or in the incorrect order and this can cause all sorts of problems.

At this point I would try a Windows Refresh, this will reinstall just Windows but allow you to keep your personal data, have used this option in the past and recall having to reinstall Chrome so you may likewise may need to reinstall an app or two, see Refresh info here

If a Refresh does not work you are looking at having to clean install Windows 10 and the drivers for the MB.

Curious to know why the data on both of your SSDs is exFAT and you have Windows installed on a mechanical HDD as opposed to a much faster SSD.

[ParkGuest]

I appreciate your help i will do the system rest now and post back what happens
also i really don’t know why i keep my win 10 on a HDD instead of just moving it onto one of my SSDs i think i just feel like windows maybe would have less issues/slowdows if it was on it’s own dedicated drive and i only own 2 SSDs, maybe if i had a 3rd i would put it on that.

[phillpower2]

Curious to know why the data on both of your SSDs is exFAT a

What about the above ?

[ParkGuest]

Im not sure, i never really messed with anything about that like selecting format type, they are external SSDs so i just plugged them in when i got them
is that a bad format type or somthing (not really knowlageable about that) should I change them?

[ParkGuest]

Ok so the Windows refresh just finished i can’t really say if it fixed it or not because as i said before i can not replicate this crash in anyway
do you need me to scan using MTB again or do i just wait untill it crashes again, if it crashes again

[phillpower2]

Im not sure, i never really messed with anything about that like selecting format type, they are external SSDs so i just plugged them in when i got them
is that a bad format type or somthing (not really knowlageable about that) should I change them?

exFAT is meant to be used for SD cards and USB flashdrives, not HDDs or SSDs and without losing data on the drives you cannot change the format, this will not be helping Windows at all either.

Check for and install any Windows updates then see how things go.

[ParkGuest]

Alright will do, I’m not sure if I’m meant to close this thread now or not? if the problem persists even after a full Clean boot would i just make a new thread or just re post in this one?

Thank you for helping me ether way

[phillpower2]

We will leave your thread open for a few days to give you a chance to get back to us if you need to.

Any problems with Windows installing updates let us know and make sure that small memory dmps are enabled on your computer, see info here for how to set then up.

You are welcome btw