PC Crashes and causes BSoD

[adrian1]

Ok so, i just tried playing Black Ops Cold War which is high demanding game and once I got into the game it wasn’t loading in all content and started freezing, my discord whom i was using crashed and stopped responding and so I tried closing it and i was just stuck with a loading icon. then i tried to close my game and quit to desktop however it froze and i was stuck at the screen. So I used ctrl+alt+del to try to end the processes through task manager but I couldn’t cause then I was stuck at “preparing security options” loading screen so I just powered off my pc. after i turn it on (it was slow to turn on), I go to event viewer to check what happened and I find out that there was 51 errors and 5 critical logs within the span of 5 minutes.
[ATTACH type=“full”]7693[/ATTACH]
There was 2 critical logsof the below one

[ATTACH type=“full”]7694[/ATTACH]

also 2 critical logs of the below
[ATTACH type=“full”]7695[/ATTACH]

And the 5th critical log was about unexpected shutdown.
And the error logs all had one of the below messages

[ATTACH type=“full”]7696[/ATTACH]
[ATTACH type=“full”]7697[/ATTACH]

[phillpower2]

Nothing to do with Windows and all to do with HID drivers, your headset.

i just tried playing Black Ops Cold War which is high demanding game a

You really don`t want to be doing this until you have the new PSU in place and you are asking for trouble if you continue to do so, once you have fitted the new PSU you need to test the PC by using it as you normally would, any problems, post back with a new Speccy url and being that you will have the new PSU we will then be able to test your system without any fear of the PSU going bang.

[adrian1]

Oh jeez
that bad huh

[adrian1]

you’re scaring me now ahahaha

[phillpower2]

Wasn`t my intention but you need to think of a PSU as you do a human heart that pumps blood around the body, a weak or interrupted supply as you know can be disastrous.

Fwiw, your model of PSU is placed in the Tier C • Recommended for cheap mid/low-end systems section here

Forget about the claimed output or efficiency rating that some PSUs claim, it is the quality of the internal components and soldering that makes for a good PSU and one sure fire way of knowing that the PSU manufacturer is confident that their product is sound is the length of the warranty period that they offer, seven years for a Gold efficiency rated PSU is acceptable but a ten year warranty period is better.

[adrian1]

Ye will definitely keep that noted. I bought it because it had so many good reviews and such high watts for low price seemed amazing so when i bought it my thought process was that i probably wont need to buy one in a very long time and put everything back together again, but i guess that isnt that case now lol. I mean its definitely increased my knowledge to an extent about installing the hardware but ye. Hopefully it doesn’t take long to install as i have learnt somethings from my rookie mistakes the first time. Fingers crossed.

My major concern right now is if its another hardware at fault too, then i would be just so upset and bummed out.

[phillpower2]

my thought process was that i probably wont need to buy one in a very long time

Not an uncommon approach but flawed I`m afraid, Corsair unlike many brands do actually suggest the type of use that their particular PSU should be used for, for your model they say the following here “CORSAIR CV power supplies are ideal for powering your new home or office PC,” this along with the rather short three year warranty period.

Chances are that the rest of your hardware is good but we cannot test it using the present PSU.

[adrian1]

Ye i bought i never checked the official corsair website about it until you sent me that link a few days ago. need to do that with future hardware i might buy.

i really hope they are.

Another thing is that i cant even find much solutions for my headset problem. Whenever i play Apex Legends my sound randomly cuts out during the game and i cant hear anything or sometimes some i can hear some sounds but not everything; for example; i will be able to hear ambience noise but no gunshots. And then this causes my game and computer to crash. But ye cant wait till i install it and test it and hopefully all is well after.

thanks again for all the help you have provided, appreciate it a lot.

[phillpower2]

You are welcome and be sure to let us know when the new PSU arrives.

[adrian1]

Yep will do

[phillpower2]

(y)

[adrian1]

Hey phill, my PSU hasnt arrived yet, will probably arrive tomorrow or the day after but i have some concerns over my browser right now. In the last hour or so there has been over 160 errors saying that the “Broswer service has failed to start”. i have reinstalled chrome multiple times and it keeps saying this.

Another thing is when i woke up today and pressed the power button to turn on my computer, the first screen was a blue screen and i checked the event viewer logs and the error was “The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x000000000000003f, 0x0000000000081273, 0x000000003f6d2349, 0x00000000d7e7d9fd). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: ef19c7b2-a76a-4626-ab0a-27189edb240e.”

What is life

[COLOR=rgb(44, 130, 201)]Edit by phillpower2: Inserted the below/OPs reply #43

Actually i just used CCleaner on it and i havent had an error in the past hour[/COLOR]

[adrian1]

Ok my power supply arrived today and after 2 hours of endless pain, it is now finally installed.

I just briefly tested Black Ops Cold War (High Demanding Game) on it and everything is perfectly fine and the previous noise that was coming out of it, it isnt anymore and its completely and utterly silent.

In terms of event viewer, im still getting around 150 errors an hour every day saying the following messages:
[ATTACH type=“full” width=“825px”]7724[/ATTACH]
[ATTACH type=“full” width=“969px”]7725[/ATTACH]
Every single error is the exact same order every time. It is always “A timeout was reached while waiting for the Browser service to connect” followed by “Browser service failed to start”

Like I said previously, I have reinstalled it on multiple occasions, I have changed the “3000 milliseconds” to “60000” milliseconds" but no difference.
The only time something good happened was when I ran CCleaner on it and I didn’t have errors for about 30 minutes but then they just came back again.

Here is the speccy after PSU installation:

http://speccy.piriform.com/results/ZEgyrwAZojdgJAi1MizzJA5

Here is the CrystalDiskInfo after PSU installation:
[ATTACH type=“full”]7726[/ATTACH]
[ATTACH type=“full”]7727[/ATTACH]

[phillpower2]

Good news that the PSU is now fitted and has resolved the issues that we were addressing in your OP.

Regarding anything else, as was advised in my reply #7.

Regarding Event Viewer, you will always get errors, information and warnings in EV and for the most part as long as Windows is running ok the info in EV can be safely ignored, this not the case though when you can see Critical warnings as can be seen in your screenshot which do mean Windows needs attention.

Should you have any future Windows issues that are not BSOD related please only start a thread on the Windows 10 forum and someone will help you there.