Blue Screen Crashes daily

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  • Dryman1998
    PCHF Member
    • Oct 2020
    • 32

    #31
    I’ll run my PC over the next couple days and see if theres any more issues

    Comment

    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15209

      #32
      Try and get back to us by Wednesday if you can, forum policy is to ask for an update for threads that have not been replied to for three days or more.

      Comment

      • Dryman1998
        PCHF Member
        • Oct 2020
        • 32

        #33
        Hi again, I have been running my PC as normal and have experienced 3 crashes in the last few days with 3 different error messages:
        1)APC Index Mismatch
        2)System Service Exemption
        3)Page fault in nonpaged area.

        The first and third crashes involved me just using my web browser and the second crash was when my PC was just sitting on the desktop with no apps or anything open.

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15209

          #34
          Hello

          None of the three crashes were driver related so you are looking at either conflicts or an outside chance hardware, being that Steam was flagged up in two of the crashes and Opera in the other a conflict which includes security/anti virus problems.

          Can we have a new Speccy url and a MTB log, see below;

          Download MiniToolBox and save the file to the Desktop.

          Close the browser and run the tool, check the following options;

          Flush DNS
          Report IE Proxy Settings
          Reset IE Proxy Settings
          Report FF Proxy Settings
          Reset FF Proxy Settings
          List content of Hosts
          List IP Configuration
          List Winsock Entries
          List last 10 Event Viewer Errors
          List Installed Programs
          List Devices (Only Problems)
          List Users, Partitions and Memory size

          Click on Go.

          Post the resulting log in your next reply for us if you will.

          Comment

          • Dryman1998
            PCHF Member
            • Oct 2020
            • 32

            #35
            Here is the Speccy URL: http://speccy.piriform.com/results/W...uTyEnnsFKCYBvG

            And I have attached the MTB Log.

            Comment

            • Dryman1998
              PCHF Member
              • Oct 2020
              • 32

              #36
              Sorry, just realised that never attached properly

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15209

                #37
                Your MTB log is telling us that you have an unlicensed copy of Windows.

                Can I ask from where you obtained the Windows 10 media and Microsoft product key that have been used on this PC.

                Comment

                • Dryman1998
                  PCHF Member
                  • Oct 2020
                  • 32

                  #38
                  I used the windows media installation tool to load windows onto a USB from my old PC and used that USB to get windows on my current PC.

                  Direct from the microsoft website here: Download Windows 10

                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15209

                    #39
                    What about the Windows product key that you have to buy so that you can activate Windows on the Microsoft servers.

                    Comment

                    • Dryman1998
                      PCHF Member
                      • Oct 2020
                      • 32

                      #40
                      I dont have a product key, I never activated windows on the microsoft servers

                      Comment

                      • phillpower2
                        PCHF Administrator
                        • Sep 2016
                        • 15209

                        #41
                        Originally posted by Dryman1998
                        I never activated windows on the microsoft servers
                        Most likely the cause of the problem as without activating Windows you will not be able to download and install any Windows patches, this means a couple of things with the three most important being that your system is at risk of malware attack, what you have is basically an illegal OS and we cannot help you any further until you have purchased an appropriate product key and activated Windows.
                        1. Discussion of or promotion of sites offering cracks, warez, torrents, *********** or any other illegal material or any software created to download any of the above will result in an immediate ban. [COLOR=rgb(44, 130, 201)]This includes nulled, copied or any other illegal software or operating systems.
                          [/COLOR]
                        [COLOR=rgb(44, 130, 201)][/color]

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