Good day all,
It’s been a while. Glad to see the forum is running, and I hope doing well.
I’ve followed the posting instructions and have attached the minidump files.
Here are my PC specs. ** Note that I have a 6 monitor setup **
The problem started around Nov. 4, 2020 and has occurred 7 times to date. I ran Zemana Antimalware, JRT, Adware Removal Tool, Ultra Virus Killer, Kaspersky, Rogue Killer. Also, in SAFE MODE ran sfc scannow, chkdsk, tweaking.com. PC was also cleaned thoroughly blowing out all dust from the Corsair case enclosure.
My Windows 7 OS is up to date, but the NVIDIA drivers are not since they have caused problems in the past especially with their telemetry, NVIDIA container / backend.log.bak file which was chewing up my C drive free space ( SSD. The same thing appears to be happening now.
[ATTACH type=“full” alt=“2020.11.15_PC.Specs.1-Piriform-Speccy.JPG”]7160[/ATTACH]
The blue screen message was something like - “Attempt to reset the display driver and recover from timeout failed.” Below is a pic I found on the internet.
[ATTACH type=“full” alt=“BSOD.Screen.shot-Attempt.to.Reset.Display.Driver-FAILED.jpg”]7162[/ATTACH]
Here is the pop up error info after the PC reboots
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 4105
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8015CCE010
BCP2: FFFFF8800FF4B158
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
The minidump files are attached.
One solution is to delete the display driver and then reinstall in Device Manager, but will I risk losing my settings for the 6 monitor setup ??
Your expertise is greatly appreciated.
thank you,
Paul
Edit by phillpower2: Removed speccy screenshot for security as it contained the Windows 10 product key of paulwb.
[ATTACH type=“full” alt=“!Asus 6 monitors-c.jpg”]7165[/ATTACH]
It’s been a while. Glad to see the forum is running, and I hope doing well.
I’ve followed the posting instructions and have attached the minidump files.
Here are my PC specs. ** Note that I have a 6 monitor setup **
The problem started around Nov. 4, 2020 and has occurred 7 times to date. I ran Zemana Antimalware, JRT, Adware Removal Tool, Ultra Virus Killer, Kaspersky, Rogue Killer. Also, in SAFE MODE ran sfc scannow, chkdsk, tweaking.com. PC was also cleaned thoroughly blowing out all dust from the Corsair case enclosure.
My Windows 7 OS is up to date, but the NVIDIA drivers are not since they have caused problems in the past especially with their telemetry, NVIDIA container / backend.log.bak file which was chewing up my C drive free space ( SSD. The same thing appears to be happening now.
[ATTACH type=“full” alt=“2020.11.15_PC.Specs.1-Piriform-Speccy.JPG”]7160[/ATTACH]
The blue screen message was something like - “Attempt to reset the display driver and recover from timeout failed.” Below is a pic I found on the internet.
[ATTACH type=“full” alt=“BSOD.Screen.shot-Attempt.to.Reset.Display.Driver-FAILED.jpg”]7162[/ATTACH]
Here is the pop up error info after the PC reboots
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 4105
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8015CCE010
BCP2: FFFFF8800FF4B158
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
The minidump files are attached.
One solution is to delete the display driver and then reinstall in Device Manager, but will I risk losing my settings for the 6 monitor setup ??
Your expertise is greatly appreciated.
thank you,
Paul
Edit by phillpower2: Removed speccy screenshot for security as it contained the Windows 10 product key of paulwb.
[ATTACH type=“full” alt=“!Asus 6 monitors-c.jpg”]7165[/ATTACH]
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