Problem ntdll.dll

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  • JensDc
    PCHF Member
    • Oct 2020
    • 7

    #1

    Problem ntdll.dll

    Hi guys, yesterday I had another BSOD (same error as always) and noticed my previous topic on here was closed. Is it ok to open another?
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    Hopefully some of our members will chime in soon.. reference thread… https://pchelpforum.net/t/critical_p...ed-bsod.58438/

    @phillpower2

    Comment

    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15209

      #3
      Originally posted by JensDc
      noticed my previous topic on here was closed.
      As you had visited the forums but not updated your thread in the previous week it suggested that your computer issues had been resolved so I marked your thread accordingly, we cannot leave threads hanging all over the place and rely on members to keep us informed and/or conclude their threads when they no longer require our assistance.

      Go here to check if you have the latest available firmware for your Corsair SSD.

      At the same link as above, download the Corsair Toolbox and test the SSD.

      Post back with an update when you are ready and be sure that you update your thread within the next three days just so we know that you are still around.

      Comment

      • JensDc
        PCHF Member
        • Oct 2020
        • 7

        #4
        Ok, noted!

        I performed a firmware update from ECFM12.2 to ECFM12.3.
        SSD seems to be ok, not sure how I can test it, see attached screenshot.

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15209

          #5
          Click on the SMART status tab to the left.

          If the SSD checks out as being ok (which I suspect it will do) should you have the same issue again, swap the SSD into the alternative M2 slot and test by using the computer as you normally would.

          Comment

          • JensDc
            PCHF Member
            • Oct 2020
            • 7

            #6
            Ok everything seems to be ok. Will do, thanks!

            Comment

            • phillpower2
              PCHF Administrator
              • Sep 2016
              • 15209

              #7
              (y)

              Comment

              • JensDc
                PCHF Member
                • Oct 2020
                • 7

                #8
                Haven’t had a BSOD yet but after 3 days of usage I noticed that the computer had become super slow in starting a game. After launching it took like 5 minutes for it to pop up, then when I tried to shut the computer down it hung on β€˜Shutting down’ for several hours so I just pressed the power button. Not really sure if this is relevant but just putting it out there!

                Comment

                • phillpower2
                  PCHF Administrator
                  • Sep 2016
                  • 15209

                  #9
                  Nothing to do with what we have been dealing with regarding BSOD issues, we don`t normally deal with more than one issue at a time in a thread so you need to decide on whether to mark this thread as solved and then start a new thread on the appropriate forum, as it is not BSOD related can I ask that you be sure not to start the new thread on these forums, internal hardware or Windows 10 may be better but if the problem is with only the one game start your thread on Gaming Support.

                  Comment

                  • JensDc
                    PCHF Member
                    • Oct 2020
                    • 7

                    #10
                    Ok, noted. Don’t think I will open a new topic for this, thanks.

                    Comment

                    • phillpower2
                      PCHF Administrator
                      • Sep 2016
                      • 15209

                      #11
                      No problem, suggest we leave this thread open for a couple of days yet, just in case the BSOD come back.

                      Comment

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