In Progress CRITICAL_PROCESS_DIED BSOD

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JensDc

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Oct 17, 2020
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Hi!

I've been having CRITICAL_PROCESS_DIED bsod's for quite a while now, +/- every week. Thursday I decided to do a clean Windows 10 install to try and get rid of these but apparently this didn't work.

Could somebody please help? I have a minidump file here: Link to file.

Would really appreciate any help!
 

JensDc

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Oct 17, 2020
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Sorry! Added the file in attachment.
 

Attachments

  • minidump_101720-7875-01.rar
    180.3 KB · Views: 3

phillpower2

PCHF Administrator
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Support Team
Sep 9, 2016
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Sorry to be a pain but the file will not open on my computer for some reason, can you do the following instead which btw would be better as we need your PSU brand and model name or number in any event;

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.
2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.
3. Upload the zip folder using the Attach button, bottom left of the dialogue input box


If the computer is a desktop can you post the brand and model name or number of the power supply (PSU).

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 

JensDc

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Oct 17, 2020
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Ok, I followed your steps and added the new archive. Please let me know if it still doesn't work.

My PSU is Corsair SF600 Platinum 600W SFX.

The speccy link: speccy
 

Attachments

  • 101720-7875-01.zip
    281.7 KB · Views: 1

phillpower2

PCHF Administrator
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Support Team
Sep 9, 2016
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Great PSU and most unlikely to be involved as other than a modular cable being loose there is nothing else for it to fall down on.

Nothing untoward in Speccy hardware wise but can I ask if you have XMP enabled in the BIOS and after clean installing Windows did you then install the version 2.05.04.352 chipset drivers from here

Can I ask from where you obtained the Windows 10 media used for the clean install, see attachment below;
 

Attachments

  • ntdll crash.jpg
    ntdll crash.jpg
    174.5 KB · Views: 6

JensDc

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Oct 17, 2020
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Thanks for the analysis!

I didn't really know what XMP was and learned from a quick Google I should be able to find it at the Ai Overclock Tuner, I checked and I have this on 'Auto'. Other options were 'Manual' and 'DOCP'. Do you think I need to change this?

I indeed have the latest drivers from the Asus website. The Windows 10 media was created through the MediaCreationTool. For this clean install I re-created a new USB stick from which I then installed the OS.
 

phillpower2

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Sep 9, 2016
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Windows and driver info acknowledged (y)

Enable DOCP if you will, this is the same as XMP and will overclock your RAM to the speed required by your CPU.

You are welcome btw :)

NB: So as to remove confusion AMD is moving away from DOCP and falling in line with XMP.
 

JensDc

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Oct 17, 2020
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Ok I will enable this in the BIOS.

I also just installed the chipset drivers from the AMD website itself: 2.07.14.327 (instead of 2.05.04.352 of Asus website). I noticed this was a never version. Was this a bad call or is this still ok?
 

phillpower2

PCHF Administrator
Administrator
Support Team
Sep 9, 2016
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Were possible you should always use drivers that are provided by the hardware manufacturer as they are specific to the device + if you still have problems of any sort after enabling DOCP you will not know if enabling DOCP actually helped only for drivers from AMD to cause other issue/s.
 

JensDc

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Oct 17, 2020
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I changed the BIOS setting and hope it's solved now. Thank you for all the information, I'm glad I found this forum and really appreciate it!
 

phillpower2

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Support Team
Sep 9, 2016
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Exact same cause as in the previous crash, see attachment in my reply #6.

This type of crash can be caused by a couple of things, Windows corruption and/or a flaky drive, your Speccy report shows that there are issues with Windows so that is where we will look when appropriate, before we suggest anything can you answer and do the below;

What was the computer being used for at the time of this latest crash.

Get Windows fully up to date then run Speccy and post the new url for us.
 

JensDc

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Oct 17, 2020
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1) My computer is on 24/7 because I'm playing this game called Mu online (basically an AFK game)
2) According to the 'Windows Update' my computer is completely up to date, but I also see in the speccy link that some are 'In progress' or 'failed'. Can I force these again somehow? To be totally honest with you, perhaps I didn't obtain a genuine Windows Pro key since I bought one from a website for around €15? My Windows is activated though and I dont't know if this could be related but I've been scrolling through this forum and thought this might be valuable info.
 

phillpower2

PCHF Administrator
Administrator
Support Team
Sep 9, 2016
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No matter what the product key cost if it is activated and you purchased it in good faith I see no problem, I will mention though that users should never purchase product keys from anywhere other than a reputable trader, reason being that there are criminals out there that will sell the same product key to multiple purchasers who as a consequence find themselves locked out of Windows updates and getting unlicenced software warnings on their screen :(

I also run Windows 10 Pro and I can see four updates since 16/10/20 that you are missing.

Download MiniToolBox and save the file to the Desktop.

Close the browser and run the tool, check the following options;

List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Click on Go.

Post the resulting log in your next reply for us if you will.
 

JensDc

PCHF Member
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Oct 17, 2020
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MiniToolBox by Farbar Version: 17-06-2016
Ran by jens_ (administrator) on 24-10-2020 at 15:37:51
Running from "C:\Users\jens_\Downloads"
Microsoft Windows 10 Pro (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/24/2020 10:25:04 AM) (Source: Application Error) (User: )
Description: Naam van toepassing met fout: main.exe, versie: 1.19.35.0, tijdstempel: 0x5f3f713d
Naam van module met fout: main.exe, versie: 1.19.35.0, tijdstempel: 0x5f3f713d
Uitzonderingscode: 0xc0000417
Foutmarge: 0x00db0ba4
Id van proces met fout: 0x309c
Starttijd van toepassing met fout: 0xmain.exe0
Pad naar toepassing met fout: main.exe1
Pad naar module met fout: main.exe2
Rapport-id: main.exe3
Volledige pakketnaam met fout: main.exe4
Relatieve toepassings-id van pakket met fout: main.exe5

Error: (10/24/2020 09:59:53 AM) (Source: Application Error) (User: )
Description: Naam van toepassing met fout: main.exe, versie: 1.19.35.0, tijdstempel: 0x5f3f713d
Naam van module met fout: main.exe, versie: 1.19.35.0, tijdstempel: 0x5f3f713d
Uitzonderingscode: 0xc0000417
Foutmarge: 0x00db0ba4
Id van proces met fout: 0x3ab0
Starttijd van toepassing met fout: 0xmain.exe0
Pad naar toepassing met fout: main.exe1
Pad naar module met fout: main.exe2
Rapport-id: main.exe3
Volledige pakketnaam met fout: main.exe4
Relatieve toepassings-id van pakket met fout: main.exe5

Error: (10/23/2020 08:04:40 PM) (Source: Application Error) (User: )
Description: Naam van toepassing met fout: main.exe, versie: 1.19.35.0, tijdstempel: 0x5f3f713d
Naam van module met fout: main.exe, versie: 1.19.35.0, tijdstempel: 0x5f3f713d
Uitzonderingscode: 0xc0000417
Foutmarge: 0x00db0ba4
Id van proces met fout: 0x3684
Starttijd van toepassing met fout: 0xmain.exe0
Pad naar toepassing met fout: main.exe1
Pad naar module met fout: main.exe2
Rapport-id: main.exe3
Volledige pakketnaam met fout: main.exe4
Relatieve toepassings-id van pakket met fout: main.exe5

Error: (10/23/2020 01:12:16 PM) (Source: Application Error) (User: )
Description: Naam van toepassing met fout: main.exe, versie: 1.19.35.0, tijdstempel: 0x5f3f713d
Naam van module met fout: main.exe, versie: 1.19.35.0, tijdstempel: 0x5f3f713d
Uitzonderingscode: 0xc0000417
Foutmarge: 0x00db0ba4
Id van proces met fout: 0x3560
Starttijd van toepassing met fout: 0xmain.exe0
Pad naar toepassing met fout: main.exe1
Pad naar module met fout: main.exe2
Rapport-id: main.exe3
Volledige pakketnaam met fout: main.exe4
Relatieve toepassings-id van pakket met fout: main.exe5

Error: (10/21/2020 07:04:23 PM) (Source: Application Error) (User: )
Description: Naam van toepassing met fout: main.exe, versie: 1.19.35.0, tijdstempel: 0x5f3f713d
Naam van module met fout: main.exe, versie: 1.19.35.0, tijdstempel: 0x5f3f713d
Uitzonderingscode: 0xc0000417
Foutmarge: 0x00db0ba4
Id van proces met fout: 0x9d0
Starttijd van toepassing met fout: 0xmain.exe0
Pad naar toepassing met fout: main.exe1
Pad naar module met fout: main.exe2
Rapport-id: main.exe3
Volledige pakketnaam met fout: main.exe4
Relatieve toepassings-id van pakket met fout: main.exe5

Error: (10/21/2020 11:11:25 AM) (Source: Application Error) (User: )
Description: Naam van toepassing met fout: main.exe, versie: 1.19.35.0, tijdstempel: 0x5f3f713d
Naam van module met fout: main.exe, versie: 1.19.35.0, tijdstempel: 0x5f3f713d
Uitzonderingscode: 0xc0000417
Foutmarge: 0x00db0ba4
Id van proces met fout: 0x31d4
Starttijd van toepassing met fout: 0xmain.exe0
Pad naar toepassing met fout: main.exe1
Pad naar module met fout: main.exe2
Rapport-id: main.exe3
Volledige pakketnaam met fout: main.exe4
Relatieve toepassings-id van pakket met fout: main.exe5

Error: (10/21/2020 11:11:14 AM) (Source: Application Error) (User: )
Description: Naam van toepassing met fout: main.exe, versie: 1.19.35.0, tijdstempel: 0x5f3f713d
Naam van module met fout: main.exe, versie: 1.19.35.0, tijdstempel: 0x5f3f713d
Uitzonderingscode: 0xc0000417
Foutmarge: 0x00db0ba4
Id van proces met fout: 0x2f70
Starttijd van toepassing met fout: 0xmain.exe0
Pad naar toepassing met fout: main.exe1
Pad naar module met fout: main.exe2
Rapport-id: main.exe3
Volledige pakketnaam met fout: main.exe4
Relatieve toepassings-id van pakket met fout: main.exe5

Error: (10/21/2020 09:05:00 AM) (Source: Application Error) (User: )
Description: Naam van toepassing met fout: main.exe, versie: 1.19.35.0, tijdstempel: 0x5f3f713d
Naam van module met fout: main.exe, versie: 1.19.35.0, tijdstempel: 0x5f3f713d
Uitzonderingscode: 0xc0000417
Foutmarge: 0x00db0ba4
Id van proces met fout: 0x15bc
Starttijd van toepassing met fout: 0xmain.exe0
Pad naar toepassing met fout: main.exe1
Pad naar module met fout: main.exe2
Rapport-id: main.exe3
Volledige pakketnaam met fout: main.exe4
Relatieve toepassings-id van pakket met fout: main.exe5

Error: (10/20/2020 03:49:19 PM) (Source: Application Error) (User: )
Description: Naam van toepassing met fout: RuntimeBroker.exe, versie: 10.0.19041.546, tijdstempel: 0x9eae4144
Naam van module met fout: KERNELBASE.dll, versie: 10.0.19041.572, tijdstempel: 0x1183946c
Uitzonderingscode: 0xc0000005
Foutmarge: 0x0000000000044931
Id van proces met fout: 0x2f04
Starttijd van toepassing met fout: 0xRuntimeBroker.exe0
Pad naar toepassing met fout: RuntimeBroker.exe1
Pad naar module met fout: RuntimeBroker.exe2
Rapport-id: RuntimeBroker.exe3
Volledige pakketnaam met fout: RuntimeBroker.exe4
Relatieve toepassings-id van pakket met fout: RuntimeBroker.exe5

Error: (10/20/2020 01:49:19 PM) (Source: Application Error) (User: )
Description: Naam van toepassing met fout: RuntimeBroker.exe, versie: 10.0.19041.546, tijdstempel: 0x9eae4144
Naam van module met fout: KERNELBASE.dll, versie: 10.0.19041.572, tijdstempel: 0x1183946c
Uitzonderingscode: 0xc0000005
Foutmarge: 0x0000000000044931
Id van proces met fout: 0x2fe0
Starttijd van toepassing met fout: 0xRuntimeBroker.exe0
Pad naar toepassing met fout: RuntimeBroker.exe1
Pad naar module met fout: RuntimeBroker.exe2
Rapport-id: RuntimeBroker.exe3
Volledige pakketnaam met fout: RuntimeBroker.exe4
Relatieve toepassings-id van pakket met fout: RuntimeBroker.exe5


System errors:
=============
Error: (10/24/2020 02:31:22 PM) (Source: Service Control Manager) (User: )
Description: De DtsApo4Service-service kan vanwege de volgende fout niet worden gestart:
%%2 = Het systeem kan het opgegeven bestand niet vinden.


Error: (10/24/2020 02:31:22 PM) (Source: EventLog) (User: )
Description: De vorige afsluiting van het systeem om 13:51:03 op ‎24/‎10/‎2020 is onverwacht gebeurd.

Error: (10/24/2020 11:01:38 AM) (Source: Service Control Manager) (User: )
Description: De AppX Deployment Service (AppXSVC)-service kan vanwege de volgende fout niet worden gestart:
%%1069 = De service is niet gestart vanwege een aanmeldingsfout.


Error: (10/24/2020 11:01:38 AM) (Source: Service Control Manager) (User: )
Description: De AppXSvc-service kan niet als NT AUTHORITY\SYSTEM met het huidig ingestelde wachtwoord worden aangemeld vanwege de volgende fout:
%%8 = Onvoldoende geheugenbronnen beschikbaar om deze opdracht te verwerken.


Gebruik de module Services in de Microsoft Management Console (MMC) om te controleren of de service juist is geconfigureerd.

Error: (10/23/2020 10:31:05 PM) (Source: BugCheck) (User: )
Description: 0x000000ef (0xffffe4070ecbc080, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)C:\Windows\MEMORY.DMPb499c66c-da7b-4ae8-8b95-6c6c68ba2fc1

Error: (10/23/2020 10:31:04 PM) (Source: Service Control Manager) (User: )
Description: De DtsApo4Service-service kan vanwege de volgende fout niet worden gestart:
%%2 = Het systeem kan het opgegeven bestand niet vinden.


Error: (10/23/2020 10:31:03 PM) (Source: EventLog) (User: )
Description: De vorige afsluiting van het systeem om 21:56:24 op ‎23/‎10/‎2020 is onverwacht gebeurd.

Error: (10/21/2020 09:56:23 PM) (Source: Service Control Manager) (User: )
Description: De DtsApo4Service-service kan vanwege de volgende fout niet worden gestart:
%%2 = Het systeem kan het opgegeven bestand niet vinden.


Error: (10/21/2020 09:55:56 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: 1115SecurityHealthServiceNiet beschikbaar{8C9C0DB7-2CBA-40F1-AFE0-C55740DD91A0}

Error: (10/21/2020 09:54:51 PM) (Source: Service Control Manager) (User: )
Description: De DtsApo4Service-service kan vanwege de volgende fout niet worden gestart:
%%2 = Het systeem kan het opgegeven bestand niet vinden.



Microsoft Office Sessions:
=========================
Error: (10/24/2020 10:25:04 AM) (Source: Application Error)(User: )
Description: main.exe1.19.35.05f3f713dmain.exe1.19.35.05f3f713dc000041700db0ba4309c01d6a9da6f8d69c0C:\Program Files (x86)\Webzen\Mu\main.exeC:\Program Files (x86)\Webzen\Mu\main.exeb93a5ba2-84ed-4b30-a705-0b42fa4ac60e

Error: (10/24/2020 09:59:53 AM) (Source: Application Error)(User: )
Description: main.exe1.19.35.05f3f713dmain.exe1.19.35.05f3f713dc000041700db0ba43ab001d6a9db32f7c9ddC:\Program Files (x86)\Webzen\Mu\main.exeC:\Program Files (x86)\Webzen\Mu\main.exe2fe2d31f-27de-477e-afd3-d63008a6cd57

Error: (10/23/2020 08:04:40 PM) (Source: Application Error)(User: )
Description: main.exe1.19.35.05f3f713dmain.exe1.19.35.05f3f713dc000041700db0ba4368401d6a96555a1423cC:\Program Files (x86)\Webzen\Mu\main.exeC:\Program Files (x86)\Webzen\Mu\main.exe31c7979f-d3fa-4818-bfb6-bfd168cc399b

Error: (10/23/2020 01:12:16 PM) (Source: Application Error)(User: )
Description: main.exe1.19.35.05f3f713dmain.exe1.19.35.05f3f713dc000041700db0ba4356001d6a92cb4fa81fdC:\Program Files (x86)\Webzen\Mu\main.exeC:\Program Files (x86)\Webzen\Mu\main.exe4d5df013-654d-43db-8482-d4be4a1c0154

Error: (10/21/2020 07:04:23 PM) (Source: Application Error)(User: )
Description: main.exe1.19.35.05f3f713dmain.exe1.19.35.05f3f713dc000041700db0ba49d001d6a79a1fde7a7bC:\Program Files (x86)\Webzen\Mu\main.exeC:\Program Files (x86)\Webzen\Mu\main.exec18c1bb4-1ac0-4b63-8cf5-8e5ead6bbe19

Error: (10/21/2020 11:11:25 AM) (Source: Application Error)(User: )
Description: main.exe1.19.35.05f3f713dmain.exe1.19.35.05f3f713dc000041700db0ba431d401d6a778b2c060faC:\Program Files (x86)\Webzen\Mu\main.exeC:\Program Files (x86)\Webzen\Mu\main.exe02622ef6-6a5a-4ab7-9136-660aa760eff8

Error: (10/21/2020 11:11:14 AM) (Source: Application Error)(User: )
Description: main.exe1.19.35.05f3f713dmain.exe1.19.35.05f3f713dc000041700db0ba42f7001d6a778d51efa55C:\Program Files (x86)\Webzen\Mu\main.exeC:\Program Files (x86)\Webzen\Mu\main.exea9ee167b-1411-4f9f-94c3-8ebac23df6c6

Error: (10/21/2020 09:05:00 AM) (Source: Application Error)(User: )
Description: main.exe1.19.35.05f3f713dmain.exe1.19.35.05f3f713dc000041700db0ba415bc01d6a6c18412cee8C:\Program Files (x86)\Webzen\Mu\main.exeC:\Program Files (x86)\Webzen\Mu\main.exea0f9fb1d-551b-4da8-95c1-806d52f4f431

Error: (10/20/2020 03:49:19 PM) (Source: Application Error)(User: )
Description: RuntimeBroker.exe10.0.19041.5469eae4144KERNELBASE.dll10.0.19041.5721183946cc000000500000000000449312f0401d6a6e7ce38cdf7C:\Windows\System32\RuntimeBroker.exeC:\Windows\System32\KERNELBASE.dll81b20e74-bb7f-410f-8287-c201dd15bb4cMicrosoft.WindowsFeedbackHub_1.1907.3152.0_x64__8wekyb3d8bbweruntimebroker07f4358a809ac99a64a67c1

Error: (10/20/2020 01:49:19 PM) (Source: Application Error)(User: )
Description: RuntimeBroker.exe10.0.19041.5469eae4144KERNELBASE.dll10.0.19041.5721183946cc000000500000000000449312fe001d6a6d70aa83068C:\Windows\System32\RuntimeBroker.exeC:\Windows\System32\KERNELBASE.dll27050d7f-0504-43da-bfc5-f040554ece3cMicrosoft.WindowsFeedbackHub_1.1907.3152.0_x64__8wekyb3d8bbweruntimebroker07f4358a809ac99a64a67c1


CodeIntegrity Errors:
===================================
Date: 2020-10-24 15:18:40.6110000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume4\Program Files (x86)\Webzen\Mu\GameGuard\npggNT64.des that did not meet the Microsoft signing level requirements.

Date: 2020-10-24 15:18:38.2780000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume4\Program Files (x86)\Webzen\Mu\GameGuard\npggNT64.des that did not meet the Microsoft signing level requirements.

Date: 2020-10-24 15:16:26.0880000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume4\Program Files (x86)\Webzen\Mu\GameGuard\npggNT64.des that did not meet the Microsoft signing level requirements.

Date: 2020-10-24 15:16:12.3680000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume4\Program Files (x86)\Webzen\Mu\GameGuard\npggNT64.des that did not meet the Microsoft signing level requirements.

Date: 2020-10-24 14:53:50.4690000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume4\Program Files (x86)\Webzen\Mu\GameGuard\npggNT64.des that did not meet the Microsoft signing level requirements.

Date: 2020-10-24 14:41:24.6090000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\ProgramData\Microsoft\Windows Defender\Platform\4.18.2009.7-0\MpCmdRun.exe) attempted to load \Device\HarddiskVolume4\Program Files (x86)\Webzen\Mu\GameGuard\npggNT64.des that did not meet the Microsoft signing level requirements.

Date: 2020-10-24 14:40:58.5290000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume4\Program Files (x86)\Webzen\Mu\GameGuard\npggNT64.des that did not meet the Microsoft signing level requirements.

Date: 2020-10-24 14:39:39.0260000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\browser_broker.exe) attempted to load \Device\HarddiskVolume4\Program Files (x86)\Webzen\Mu\GameGuard\npggNT64.des that did not meet the Microsoft signing level requirements.

Date: 2020-10-24 14:39:38.1170000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\dllhost.exe) attempted to load \Device\HarddiskVolume4\Program Files (x86)\Webzen\Mu\GameGuard\npggNT64.des that did not meet the Microsoft signing level requirements.

Date: 2020-10-24 14:39:37.9500000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\RuntimeBroker.exe) attempted to load \Device\HarddiskVolume4\Program Files (x86)\Webzen\Mu\GameGuard\npggNT64.des that did not meet the Microsoft signing level requirements.


=========================== Installed Programs ============================

AMD Chipset Software (HKLM-x32\...\AMD_Chipset_IODrivers) (Version: 2.07.14.327 - Advanced Micro Devices, Inc.)
AMD Ryzen Master (HKLM\...\AMD Ryzen Master) (Version: 2.3.0.1591 - Advanced Micro Devices, Inc.)
AMD Software (HKLM\...\AMD Catalyst Install Manager) (Version: 19.30.28 - Advanced Micro Devices, Inc.)
AMD_Chipset_Drivers (HKLM-x32\...\{07585caf-a143-476e-ab31-0e026584239d}) (Version: 2.07.14.327 - Advanced Micro Devices, Inc.) Hidden
Balanced (HKLM-x32\...\{24819F88-1B0B-4808-9982-5DC9C4AC7FA6}) (Version: 5.00.0000 - Advanced Micro Devices, Inc.) Hidden
Belgium e-ID middleware 4.4.27 (build 4277) (HKLM\...\{DB942AEA-93D6-4FE4-8862-180D35A74277}) (Version: 4.4.4277 - Belgian Government)
CPUID ROG CPU-Z 1.93 (HKLM\...\CPUID ROG CPU-Z_is1) (Version: 1.93 - CPUID, Inc.)
ENE IO Driver (HKLM-x32\...\{D0512FFD-6194-4D2E-967E-25B82A3322FF}) (Version: 3.3.0 - ENE TECHNOLOGY INC.) Hidden
ENE RGB HAL (HKLM\...\{8DA1B230-D82E-4A24-9237-363E2E1E2695}) (Version: 1.0.21.0 - Ene Tech.) Hidden
ENE RGB HAL (HKLM-x32\...\{bb670f8d-3d66-4f36-8e60-02b71bb0a4e9}) (Version: 1.0.21.0 - Ene Tech.) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 86.0.4240.111 - Google LLC)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.36.31 - Google LLC) Hidden
Intel(R) Network Connections 25.2.0.0 (HKLM\...\PROSetDX) (Version: 25.2.0.0 - Intel)
Kits Configuration Installer (HKLM-x32\...\{8867E8B9-1539-18F3-54AB-B1F1E641AC14}) (Version: 10.1.19041.1 - Microsoft) Hidden
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 13.221.137.0 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x64) - 14.14.26429 (HKLM-x32\...\{80586c77-db42-44bb-bfc8-7aebbb220c00}) (Version: 14.14.26429.4 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020 (HKLM-x32\...\{5c045b7f-e561-4794-91f8-c6cda0893107}) (Version: 14.13.26020.0 - Microsoft Corporation)
Mu (HKLM-x32\...\{F57CEB84-3D22-4657-8EDA-F8CD5217B83E}) (Version: 0.68.0000 - Webzen)
NVAPI Monitor plugin for NvContainer (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvContainer.NvapiMonitor) (Version: 1.27 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 3.20.4.14 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.20.4.14 - NVIDIA Corporation)
NVIDIA Grafisch stuurprogramma 456.71 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 456.71 - NVIDIA Corporation)
NVIDIA HD Audio-stuurprogramma 1.3.38.35 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.38.35 - NVIDIA Corporation)
NVIDIA PhysX Systeem Software 9.19.0218 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.19.0218 - NVIDIA Corporation)
NVIDIA USBC Driver 1.45.831.832 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_USBC) (Version: 1.45.831.832 - NVIDIA Corporation)
NvModuleTracker (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvModuleTracker.Driver) (Version: 6.14.24033.38719 - NVIDIA Corporation) Hidden
OEM Application Profile (HKLM-x32\...\{84AD2AF7-10C8-0395-66F9-FFAEB4C5DBF1}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
SDK Debuggers (HKLM-x32\...\{91C073DA-2474-72C0-3022-3D00A221F43C}) (Version: 10.1.19041.1 - Microsoft Corporation) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.32 - Piriform)
Trident Z Lighting Control (HKLM-x32\...\{97CD7AFC-0ED3-41B8-9CCD-22717E8631D0}_is1) (Version: 1.00.18 - ENG)
Windows Software Development Kit - Windows 10.0.19041.1 (HKLM-x32\...\{1aef9cb5-faba-471c-b24a-c45dd69d37ea}) (Version: 10.1.19041.1 - Microsoft Corporation)
WinRAR 5.90 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.90.0 - win.rar GmbH)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 22%
Total physical RAM: 32679.34 MB
Available physical RAM: 25199.82 MB
Total Virtual: 37543.34 MB
Available Virtual: 26913.98 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:893.62 GB) (Free:770.79 GB) NTFS

========================= Users: ========================================

Gebruikersaccounts voor \\DESKTOP-ITI54DI

Administrator DefaultAccount Gast
jens_ WDAGUtilityAccount
De opdracht is voltooid.


**** End of log ****
 

phillpower2

PCHF Administrator
Administrator
Support Team
Sep 9, 2016
7,762
703
57
Can you do the MTB report again but this time can we have it done in English if you will
 

JensDc

PCHF Member
PCHF Member
Oct 17, 2020
18
0
28
Ahh of course, sorry! I changed my computer to English.

MiniToolBox by Farbar Version: 17-06-2016
Ran by jens_ (administrator) on 24-10-2020 at 17:06:00
Running from "C:\Users\jens_\Downloads"
Microsoft Windows 10 Pro (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/24/2020 03:43:52 PM) (Source: Application Error) (User: )
Description: Faulting application name: DllHost.exe, version: 10.0.19041.546, time stamp: 0xb850de5d
Faulting module name: combase.dll, version: 10.0.19041.572, time stamp: 0x3dacb7ed
Exception code: 0xc0000005
Fault offset: 0x000aa772
Faulting process ID: 0xcf4
Faulting application start time: 0xDllHost.exe0
Faulting application path: DllHost.exe1
Faulting module path: DllHost.exe2
Report ID: DllHost.exe3
Faulting package full name: DllHost.exe4
Faulting package-relative application ID: DllHost.exe5

Error: (10/24/2020 10:25:04 AM) (Source: Application Error) (User: )
Description: Faulting application name: main.exe, version: 1.19.35.0, time stamp: 0x5f3f713d
Faulting module name: main.exe, version: 1.19.35.0, time stamp: 0x5f3f713d
Exception code: 0xc0000417
Fault offset: 0x00db0ba4
Faulting process ID: 0x309c
Faulting application start time: 0xmain.exe0
Faulting application path: main.exe1
Faulting module path: main.exe2
Report ID: main.exe3
Faulting package full name: main.exe4
Faulting package-relative application ID: main.exe5

Error: (10/24/2020 09:59:53 AM) (Source: Application Error) (User: )
Description: Faulting application name: main.exe, version: 1.19.35.0, time stamp: 0x5f3f713d
Faulting module name: main.exe, version: 1.19.35.0, time stamp: 0x5f3f713d
Exception code: 0xc0000417
Fault offset: 0x00db0ba4
Faulting process ID: 0x3ab0
Faulting application start time: 0xmain.exe0
Faulting application path: main.exe1
Faulting module path: main.exe2
Report ID: main.exe3
Faulting package full name: main.exe4
Faulting package-relative application ID: main.exe5

Error: (10/23/2020 08:04:40 PM) (Source: Application Error) (User: )
Description: Faulting application name: main.exe, version: 1.19.35.0, time stamp: 0x5f3f713d
Faulting module name: main.exe, version: 1.19.35.0, time stamp: 0x5f3f713d
Exception code: 0xc0000417
Fault offset: 0x00db0ba4
Faulting process ID: 0x3684
Faulting application start time: 0xmain.exe0
Faulting application path: main.exe1
Faulting module path: main.exe2
Report ID: main.exe3
Faulting package full name: main.exe4
Faulting package-relative application ID: main.exe5

Error: (10/23/2020 01:12:16 PM) (Source: Application Error) (User: )
Description: Faulting application name: main.exe, version: 1.19.35.0, time stamp: 0x5f3f713d
Faulting module name: main.exe, version: 1.19.35.0, time stamp: 0x5f3f713d
Exception code: 0xc0000417
Fault offset: 0x00db0ba4
Faulting process ID: 0x3560
Faulting application start time: 0xmain.exe0
Faulting application path: main.exe1
Faulting module path: main.exe2
Report ID: main.exe3
Faulting package full name: main.exe4
Faulting package-relative application ID: main.exe5

Error: (10/21/2020 07:04:23 PM) (Source: Application Error) (User: )
Description: Faulting application name: main.exe, version: 1.19.35.0, time stamp: 0x5f3f713d
Faulting module name: main.exe, version: 1.19.35.0, time stamp: 0x5f3f713d
Exception code: 0xc0000417
Fault offset: 0x00db0ba4
Faulting process ID: 0x9d0
Faulting application start time: 0xmain.exe0
Faulting application path: main.exe1
Faulting module path: main.exe2
Report ID: main.exe3
Faulting package full name: main.exe4
Faulting package-relative application ID: main.exe5

Error: (10/21/2020 11:11:25 AM) (Source: Application Error) (User: )
Description: Faulting application name: main.exe, version: 1.19.35.0, time stamp: 0x5f3f713d
Faulting module name: main.exe, version: 1.19.35.0, time stamp: 0x5f3f713d
Exception code: 0xc0000417
Fault offset: 0x00db0ba4
Faulting process ID: 0x31d4
Faulting application start time: 0xmain.exe0
Faulting application path: main.exe1
Faulting module path: main.exe2
Report ID: main.exe3
Faulting package full name: main.exe4
Faulting package-relative application ID: main.exe5

Error: (10/21/2020 11:11:14 AM) (Source: Application Error) (User: )
Description: Faulting application name: main.exe, version: 1.19.35.0, time stamp: 0x5f3f713d
Faulting module name: main.exe, version: 1.19.35.0, time stamp: 0x5f3f713d
Exception code: 0xc0000417
Fault offset: 0x00db0ba4
Faulting process ID: 0x2f70
Faulting application start time: 0xmain.exe0
Faulting application path: main.exe1
Faulting module path: main.exe2
Report ID: main.exe3
Faulting package full name: main.exe4
Faulting package-relative application ID: main.exe5

Error: (10/21/2020 09:05:00 AM) (Source: Application Error) (User: )
Description: Faulting application name: main.exe, version: 1.19.35.0, time stamp: 0x5f3f713d
Faulting module name: main.exe, version: 1.19.35.0, time stamp: 0x5f3f713d
Exception code: 0xc0000417
Fault offset: 0x00db0ba4
Faulting process ID: 0x15bc
Faulting application start time: 0xmain.exe0
Faulting application path: main.exe1
Faulting module path: main.exe2
Report ID: main.exe3
Faulting package full name: main.exe4
Faulting package-relative application ID: main.exe5

Error: (10/20/2020 03:49:19 PM) (Source: Application Error) (User: )
Description: Faulting application name: RuntimeBroker.exe, version: 10.0.19041.546, time stamp: 0x9eae4144
Faulting module name: KERNELBASE.dll, version: 10.0.19041.572, time stamp: 0x1183946c
Exception code: 0xc0000005
Fault offset: 0x0000000000044931
Faulting process ID: 0x2f04
Faulting application start time: 0xRuntimeBroker.exe0
Faulting application path: RuntimeBroker.exe1
Faulting module path: RuntimeBroker.exe2
Report ID: RuntimeBroker.exe3
Faulting package full name: RuntimeBroker.exe4
Faulting package-relative application ID: RuntimeBroker.exe5


System errors:
=============
Error: (10/24/2020 05:02:27 PM) (Source: Service Control Manager) (User: )
Description: The DtsApo4Service service failed to start due to the following error:
%%2 = The system cannot find the file specified.


Error: (10/24/2020 05:02:26 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 16:31:22 on ‎24/‎10/‎2020 was unexpected.

Error: (10/24/2020 03:46:08 PM) (Source: Service Control Manager) (User: )
Description: The Software Protection service failed to start due to the following error:
%%1069 = The service did not start due to a logon failure.


Error: (10/24/2020 03:46:08 PM) (Source: Service Control Manager) (User: )
Description: The sppsvc service was unable to log on as NT AUTHORITY\NetworkService with the currently configured password due to the following error:
%%8 = Not enough memory resources are available to process this command.


To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (10/24/2020 02:31:22 PM) (Source: Service Control Manager) (User: )
Description: The DtsApo4Service service failed to start due to the following error:
%%2 = The system cannot find the file specified.


Error: (10/24/2020 02:31:22 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 13:51:03 on ‎24/‎10/‎2020 was unexpected.

Error: (10/24/2020 11:01:38 AM) (Source: Service Control Manager) (User: )
Description: The AppX Deployment Service (AppXSVC) service failed to start due to the following error:
%%1069 = The service did not start due to a logon failure.


Error: (10/24/2020 11:01:38 AM) (Source: Service Control Manager) (User: )
Description: The AppXSvc service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error:
%%8 = Not enough memory resources are available to process this command.


To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (10/23/2020 10:31:05 PM) (Source: BugCheck) (User: )
Description: 0x000000ef (0xffffe4070ecbc080, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)C:\Windows\MEMORY.DMPb499c66c-da7b-4ae8-8b95-6c6c68ba2fc1

Error: (10/23/2020 10:31:04 PM) (Source: Service Control Manager) (User: )
Description: The DtsApo4Service service failed to start due to the following error:
%%2 = The system cannot find the file specified.



Microsoft Office Sessions:
=========================
Error: (10/24/2020 03:43:52 PM) (Source: Application Error)(User: )
Description: DllHost.exe10.0.19041.546b850de5dcombase.dll10.0.19041.5723dacb7edc0000005000aa772cf401d6aa0ad1f069e8C:\Windows\SysWOW64\DllHost.exeC:\Windows\System32\combase.dll89c6ab11-aee5-4f21-ad51-1e9957c62872Microsoft.SkypeApp_15.65.78.0_x86__kzf8qxf38zg5cApp

Error: (10/24/2020 10:25:04 AM) (Source: Application Error)(User: )
Description: main.exe1.19.35.05f3f713dmain.exe1.19.35.05f3f713dc000041700db0ba4309c01d6a9da6f8d69c0C:\Program Files (x86)\Webzen\Mu\main.exeC:\Program Files (x86)\Webzen\Mu\main.exeb93a5ba2-84ed-4b30-a705-0b42fa4ac60e

Error: (10/24/2020 09:59:53 AM) (Source: Application Error)(User: )
Description: main.exe1.19.35.05f3f713dmain.exe1.19.35.05f3f713dc000041700db0ba43ab001d6a9db32f7c9ddC:\Program Files (x86)\Webzen\Mu\main.exeC:\Program Files (x86)\Webzen\Mu\main.exe2fe2d31f-27de-477e-afd3-d63008a6cd57

Error: (10/23/2020 08:04:40 PM) (Source: Application Error)(User: )
Description: main.exe1.19.35.05f3f713dmain.exe1.19.35.05f3f713dc000041700db0ba4368401d6a96555a1423cC:\Program Files (x86)\Webzen\Mu\main.exeC:\Program Files (x86)\Webzen\Mu\main.exe31c7979f-d3fa-4818-bfb6-bfd168cc399b

Error: (10/23/2020 01:12:16 PM) (Source: Application Error)(User: )
Description: main.exe1.19.35.05f3f713dmain.exe1.19.35.05f3f713dc000041700db0ba4356001d6a92cb4fa81fdC:\Program Files (x86)\Webzen\Mu\main.exeC:\Program Files (x86)\Webzen\Mu\main.exe4d5df013-654d-43db-8482-d4be4a1c0154

Error: (10/21/2020 07:04:23 PM) (Source: Application Error)(User: )
Description: main.exe1.19.35.05f3f713dmain.exe1.19.35.05f3f713dc000041700db0ba49d001d6a79a1fde7a7bC:\Program Files (x86)\Webzen\Mu\main.exeC:\Program Files (x86)\Webzen\Mu\main.exec18c1bb4-1ac0-4b63-8cf5-8e5ead6bbe19

Error: (10/21/2020 11:11:25 AM) (Source: Application Error)(User: )
Description: main.exe1.19.35.05f3f713dmain.exe1.19.35.05f3f713dc000041700db0ba431d401d6a778b2c060faC:\Program Files (x86)\Webzen\Mu\main.exeC:\Program Files (x86)\Webzen\Mu\main.exe02622ef6-6a5a-4ab7-9136-660aa760eff8

Error: (10/21/2020 11:11:14 AM) (Source: Application Error)(User: )
Description: main.exe1.19.35.05f3f713dmain.exe1.19.35.05f3f713dc000041700db0ba42f7001d6a778d51efa55C:\Program Files (x86)\Webzen\Mu\main.exeC:\Program Files (x86)\Webzen\Mu\main.exea9ee167b-1411-4f9f-94c3-8ebac23df6c6

Error: (10/21/2020 09:05:00 AM) (Source: Application Error)(User: )
Description: main.exe1.19.35.05f3f713dmain.exe1.19.35.05f3f713dc000041700db0ba415bc01d6a6c18412cee8C:\Program Files (x86)\Webzen\Mu\main.exeC:\Program Files (x86)\Webzen\Mu\main.exea0f9fb1d-551b-4da8-95c1-806d52f4f431

Error: (10/20/2020 03:49:19 PM) (Source: Application Error)(User: )
Description: RuntimeBroker.exe10.0.19041.5469eae4144KERNELBASE.dll10.0.19041.5721183946cc000000500000000000449312f0401d6a6e7ce38cdf7C:\Windows\System32\RuntimeBroker.exeC:\Windows\System32\KERNELBASE.dll81b20e74-bb7f-410f-8287-c201dd15bb4cMicrosoft.WindowsFeedbackHub_1.1907.3152.0_x64__8wekyb3d8bbweruntimebroker07f4358a809ac99a64a67c1


CodeIntegrity Errors:
===================================
Date: 2020-10-24 17:02:33.3730000Z
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Intel\Wired Networking\NCS2\Agent\Coinstaller.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2020-10-24 17:02:33.3710000Z
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Intel\Wired Networking\NCS2\Agent\Coinstaller.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2020-10-24 17:02:33.3700000Z
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Intel\Wired Networking\NCS2\Agent\Coinstaller.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2020-10-24 17:02:33.3680000Z
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Intel\Wired Networking\NCS2\Agent\Coinstaller.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2020-10-24 17:02:28.3190000Z
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Intel\Wired Networking\NCS2\Agent\Coinstaller.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2020-10-24 17:02:28.3090000Z
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Intel\Wired Networking\NCS2\Agent\Coinstaller.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2020-10-24 15:18:40.6110000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume4\Program Files (x86)\Webzen\Mu\GameGuard\npggNT64.des that did not meet the Microsoft signing level requirements.

Date: 2020-10-24 15:18:38.2780000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume4\Program Files (x86)\Webzen\Mu\GameGuard\npggNT64.des that did not meet the Microsoft signing level requirements.

Date: 2020-10-24 15:16:26.0880000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume4\Program Files (x86)\Webzen\Mu\GameGuard\npggNT64.des that did not meet the Microsoft signing level requirements.

Date: 2020-10-24 15:16:12.3680000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume4\Program Files (x86)\Webzen\Mu\GameGuard\npggNT64.des that did not meet the Microsoft signing level requirements.


=========================== Installed Programs ============================

AMD Chipset Software (HKLM-x32\...\AMD_Chipset_IODrivers) (Version: 2.07.14.327 - Advanced Micro Devices, Inc.)
AMD Ryzen Master (HKLM\...\AMD Ryzen Master) (Version: 2.3.0.1591 - Advanced Micro Devices, Inc.)
AMD Software (HKLM\...\AMD Catalyst Install Manager) (Version: 19.30.28 - Advanced Micro Devices, Inc.)
AMD_Chipset_Drivers (HKLM-x32\...\{07585caf-a143-476e-ab31-0e026584239d}) (Version: 2.07.14.327 - Advanced Micro Devices, Inc.) Hidden
Balanced (HKLM-x32\...\{24819F88-1B0B-4808-9982-5DC9C4AC7FA6}) (Version: 5.00.0000 - Advanced Micro Devices, Inc.) Hidden
Belgium e-ID middleware 4.4.27 (build 4277) (HKLM\...\{DB942AEA-93D6-4FE4-8862-180D35A74277}) (Version: 4.4.4277 - Belgian Government)
CPUID ROG CPU-Z 1.93 (HKLM\...\CPUID ROG CPU-Z_is1) (Version: 1.93 - CPUID, Inc.)
ENE IO Driver (HKLM-x32\...\{D0512FFD-6194-4D2E-967E-25B82A3322FF}) (Version: 3.3.0 - ENE TECHNOLOGY INC.) Hidden
ENE RGB HAL (HKLM\...\{8DA1B230-D82E-4A24-9237-363E2E1E2695}) (Version: 1.0.21.0 - Ene Tech.) Hidden
ENE RGB HAL (HKLM-x32\...\{bb670f8d-3d66-4f36-8e60-02b71bb0a4e9}) (Version: 1.0.21.0 - Ene Tech.) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 86.0.4240.111 - Google LLC)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.36.31 - Google LLC) Hidden
Intel(R) Network Connections 25.2.0.0 (HKLM\...\PROSetDX) (Version: 25.2.0.0 - Intel)
Kits Configuration Installer (HKLM-x32\...\{8867E8B9-1539-18F3-54AB-B1F1E641AC14}) (Version: 10.1.19041.1 - Microsoft) Hidden
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 13.221.137.0 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x64) - 14.14.26429 (HKLM-x32\...\{80586c77-db42-44bb-bfc8-7aebbb220c00}) (Version: 14.14.26429.4 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020 (HKLM-x32\...\{5c045b7f-e561-4794-91f8-c6cda0893107}) (Version: 14.13.26020.0 - Microsoft Corporation)
Mu (HKLM-x32\...\{F57CEB84-3D22-4657-8EDA-F8CD5217B83E}) (Version: 0.68.0000 - Webzen)
NVAPI Monitor plugin for NvContainer (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvContainer.NvapiMonitor) (Version: 1.27 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 3.20.4.14 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.20.4.14 - NVIDIA Corporation)
NVIDIA Grafisch stuurprogramma 456.71 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 456.71 - NVIDIA Corporation)
NVIDIA HD Audio-stuurprogramma 1.3.38.35 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.38.35 - NVIDIA Corporation)
NVIDIA PhysX Systeem Software 9.19.0218 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.19.0218 - NVIDIA Corporation)
NVIDIA USBC Driver 1.45.831.832 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_USBC) (Version: 1.45.831.832 - NVIDIA Corporation)
NvModuleTracker (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvModuleTracker.Driver) (Version: 6.14.24033.38719 - NVIDIA Corporation) Hidden
OEM Application Profile (HKLM-x32\...\{84AD2AF7-10C8-0395-66F9-FFAEB4C5DBF1}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
SDK Debuggers (HKLM-x32\...\{91C073DA-2474-72C0-3022-3D00A221F43C}) (Version: 10.1.19041.1 - Microsoft Corporation) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.32 - Piriform)
Trident Z Lighting Control (HKLM-x32\...\{97CD7AFC-0ED3-41B8-9CCD-22717E8631D0}_is1) (Version: 1.00.18 - ENG)
Windows Software Development Kit - Windows 10.0.19041.1 (HKLM-x32\...\{1aef9cb5-faba-471c-b24a-c45dd69d37ea}) (Version: 10.1.19041.1 - Microsoft Corporation)
WinRAR 5.90 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.90.0 - win.rar GmbH)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 10%
Total physical RAM: 32679.34 MB
Available physical RAM: 29331.63 MB
Total Virtual: 37543.34 MB
Available Virtual: 32741.85 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:893.62 GB) (Free:769.6 GB) NTFS

========================= Users: ========================================

User accounts for \\DESKTOP-ITI54DI

Administrator DefaultAccount Gast
jens_ WDAGUtilityAccount


**** End of log ****
 

phillpower2

PCHF Administrator
Administrator
Support Team
Sep 9, 2016
7,762
703
57
Thanks (y)

Windows is shown to be having problems and the networking problems that you mentioned are also clear to see but there is a constant issue that we can see and that is main.exe, this can be related to a couple of things.

Have you ever had Spycop or Razer software installed on this computer,