Screen Freeze or BSOD (mainly watchdog_violation), Rtlihvs.dll missing

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  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15209

    #46
    Ad is fine

    Good news that the CPU is all good and does point more towards the game being the cause which unfortunately is not something that we can help with, only the software provider is allowed to legally do that.

    Restoring the MBs default factory settings in the BIOS, they are sometimes listed as one of the following " factory defaults" “most stable” or on newer boards “optimized” please note that if you have both the “most stable” and the “optimized” options in the BIOS you should choose the most stable" option as in this instance the “optimized” settings are a form of overclocking that can cause instability.

    [COLOR=rgb(44, 130, 201)]Edit to add: To access the BIOS on your MB you need to keep tapping the Delete key on boot.[/COLOR]

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    • HomingShoe
      PCHF Member
      • Apr 2020
      • 25

      #47
      Alright, I will head to BIOS later and take a look at its settings.

      Really appreciate your time and effort in trying to solve this issue happening to one of my favourite games of all time.
      My friends and I have been trying to narrow down and understand the problem but we can only do so much with the amount of experience and knowledge that we have.

      Would you still require crash dump files if I encounter it wherever they may occur?

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      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15209

        #48
        Did you note the edit to my last reply for how to access the BIOS.

        The below is the easier way to get crash dmps to us but being honest if MHW keeps on crashing the computer there is no amount of crash dmp analysis that is going to fix it.
        1. Copy any dmp files from C:\Windows\Minidump onto the desktop.
        2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.
        3. Upload the zip folder using the Attach button, bottom left of the dialogue input box

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        • HomingShoe
          PCHF Member
          • Apr 2020
          • 25

          #49
          I was away for dinner and just saw your edit Ad, thanks alot (y)
          Before I try to change anything, This is what I see on the screen. Is that the “Optimized” option you are referring to?
          And if so, I should just select it, save and exit?

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          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15209

            #50
            If that is the only option, that will be it, you normally select it and then press F10 to save and exit.

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            • phillpower2
              PCHF Administrator
              • Sep 2016
              • 15209

              #51
              Any update for us?

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              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15209

                #52
                Thread closed due to lack of feedback from the OP.

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