Screen Freeze or BSOD (mainly watchdog_violation), Rtlihvs.dll missing

[phillpower2]

How long did you run Furmark for?

[HomingShoe]

Around 25 minutes

[phillpower2]

Proves that there is nothing wrong with your GPU and the problem is either Windows related or a problem with your internet connection/service, the latter is quite common were online gaming is concerned and unfortunately that is something that you have to take up with your ISP.

We have a couple of other things for you to check out;

Download MiniToolBox and save the file to the Desktop.

Close the browser and run the tool, check the following options;

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP Configuration
List Winsock Entries
List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Click on Go.

Post the resulting log in your next reply for us.

[HomingShoe]

Here you go, attached is the MiniToolBox text.
May I ask what do I need to do with SUPERPOSITION?

[phillpower2]

You just let SUPERPOSITION run and it tests your GPUs performance and lets you know what sort of FPS you were getting.

Off to check the MTB log, will edit this post so please don`t reply meanwhile.
[COLOR=rgb(44, 130, 201)]
Edit to add;

Quick question, do you have the wireless USB adaptor in a black USB 2.0 port or a blue USB 3.0 port.[/COLOR]

[HomingShoe]

It is in a black USB port.
As for the SUPERPOSITION benchmark test:

I am sorry, was I supposed to edit the previous post?

[phillpower2]

FPS look good, have you tried any gaming since running MTB

[HomingShoe]

Nope, no gaming since running MTB.
Waiting to follow up and also because its 4am over hereXD

[phillpower2]

Ah ok, leave it until you have the time later on, do some gaming, any problems please follow the steps below.

Create a new system restore point.

Uninstall the CAM software it is causing you problems.

Download and save the Realtek RTL8811AU Wireless LAN 802.11ac USB 2.0 Network Adaptor drivers from here

Uninstall the drivers for this device Realtek RTL8811AU Wireless LAN 802.11ac USB 2.0 Network Adaptor.

Restart the computer in Safe Mode only (No Networking)

Install the drivers for the Realtek RTL8811AU Wireless LAN 802.11ac USB 2.0 Network Adaptor.

Restart, test then post back with an update for us.

[HomingShoe]

Hi again,

I have uninstalled the CAM software and installed the driver in the link.
However, my desktop still freezes about the same timing into the game and goes into BSOD after that.

*Edit
I went to event viewer to take a look and realized that this time, there is no error 126

[phillpower2]

Hello HomingShoe,

However, my desktop still freezes about the same timing into the game and goes into BSOD after that.

Can we have the crash dmp.

I went to event viewer to take a look and realized that this time, there is no error 126

That`s because we already fixed that problem, regardless, as was previously mentioned the errors were nothing to do with the crashes.

[HomingShoe]

Hi again,

Here, these are the files you needed right?
Thank you very much.

[phillpower2]

Steam caused the last crash and the one before that was caused by a USB device.

What USB devices did you have plugged in.

[HomingShoe]

Sorry, I was away having dinner.

So, Monster Hunter World runs on Steam.
For USB plugins, I have my mouse, keyboard, wifi adaptor and my PS controller.
Yes, that should be it.

[phillpower2]

No problem.

The Steam issue you need to take up with them by opening a tech support ticket there.

For the USB issue you are going to have to do a process of elimination, the two most likely suspects to cause issues would be the PS games controller and the wifi adaptor, we understand that it could be awkward but the best two tests that you can do are using the computer without the games controller attached and if that doesn`t help connect the computer to the internet using an Ethernet cable which for best gaming performance you should be doing in any event.

In addition to the above, check for any newer chipset or Intel Rapid Storage drivers, easiest way to check is using DriverMax (free)

Run DriverMax to see if any driver updates are suggested.

Please note that you are only allowed to download two drivers a day for free and be sure to uncheck the “install AVG toolbar” option box.

Remember to always create a new restore point before updating any drivers.