Blue Screen Of Death (0x00000133 / ntoskrln.exe / hal.dll)

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  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15205

    #16
    Audio drivers are to blame this time, Audiodg.exe and vrtaucbl.sys to be more precise.

    Do you happen to use the software found here

    Off to look at the MTB log, will get back to you.

    [COLOR=rgb(41, 105, 176)]Edit to add: Can you do the MTB log again but this time select English as the language.[/COLOR]

    Comment

    • Exyztence
      PCHF Member
      • Apr 2020
      • 126

      #17
      Hi.
      Yes, I had installed today virtual audio cable because it is kinda neccesary for me. I will uninstall it then, if it makes my computer crash.
      Here is MTB in english.
      Im just curious why so many apps crash my PC. I didnt have those problems on my old specs.
      Greetings,
      Oliwier.

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15205

        #18
        Sorry Exyztence but while you have and use such garbage as Advanced System Repair Pro we cannot help you, this type of nonsense is most often the cause of peoples troubles, they offer you all sorts of optimisation but then break your computer then ask for a fee to fix it, I have a canned speech for such dross, I suggest that you read that and the thread here

        You will not see anything like this recommended on any reputable forum, they are at best a gimmick and at worse a danger to the operating systems registry, it is an old article but the author is still highly respected and tbh Ive not seen it explained better than at the miekiemoes’ Blog here

        Comment

        • Exyztence
          PCHF Member
          • Apr 2020
          • 126

          #19
          Hi.
          So should I make format? If yes, I will install all apps except discord and virtual audio cable.
          If the bsods will occure again after disc format, could I make new thread here?

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15205

            #20
            I would recommend that you clean install Windows, drivers for the MB and starting with the chipset drivers first then lastly the latest GPU drivers.

            Post back here once you have done the above and we can go from there, whatever you do, do not install anything else until you have post back here as we need a clean slate to work with.

            Do you have the following, Windows 10 media for the clean install, driver disk for the MB, driver disk for the GPU.

            Comment

            • Exyztence
              PCHF Member
              • Apr 2020
              • 126

              #21
              Okay, I will clean my windows tommorow.
              I have windows 10 media, driver disk for MB but Im not sure about GPU. I have installed my current GPU drivers from nvidia.com. Should I find driver disk for GPU?
              And:
              1. Clean windows 10
              2. Motherboard drivers
              3. Graphic Card drivers
                Right?
                What about other drivers like netframework, java etc.? When should I install them? After all steps above?
                Thanks for reply,
                Oliwier.

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15205

                #22
                The steps that you should do;

                Remove the GTX 1070 video card.

                Clean install Windows 10.

                Install the drivers for the MB and staring with the chipset drivers first.

                Make sure that Windows 10 and Windows Defender are fully up to date.

                Download then run Speccy and post the url for us so that we can see that everything is as it should be.

                Hard as it may be, do not install anything other than what has been advised above.

                Regarding java, why do you use it and are you aware that it is one one of the most exploited programs that there is, hackers target it on a regular basis so wouldn’t get anywhere near my systems.

                Comment

                • Exyztence
                  PCHF Member
                  • Apr 2020
                  • 126

                  #23
                  Okay.
                  It is RTX 2070, not GTX 1070, but I think it does not matter.
                  I will do everything tommorow morning.
                  Also, when I do this ,speccy" and u check that everything is okay, only then insert video card?
                  Also after format (2 weeks ago), when I havent had anything installed (apps), everything was okay. I think the issue is because of any app, but I will clean my windows anyways.
                  Thanks for reply and I will write tommorow with speccy url.

                  Comment

                  • Exyztence
                    PCHF Member
                    • Apr 2020
                    • 126

                    #24
                    And I forgot to answer for last question. I will not install java on new system. Thanks for info!

                    Comment

                    • phillpower2
                      PCHF Administrator
                      • Sep 2016
                      • 15205

                      #25
                      Apologies that was a typo (y)

                      Yes once we have your Windows installed/updated and your MB drivers installed we need you to try some basic use of the computer, Edge is not my preferred browser but by using it you are reducing the risk of installing something that could start causing you problems.

                      Once you have done the above and only when you are happy that things are stable I would create a new system restore point, download and save to a folder on the desktop the latest drivers for your RTX 2070, shut down the computer, fit the RTX 2070, reassemble the computer, power up and then install the GPU drivers that you saved to your desktop.

                      [COLOR=rgb(41, 105, 176)]Really Exyztence, your last post could have waited, once more and you are on your own my friend![/COLOR]

                      Comment

                      • Exyztence
                        PCHF Member
                        • Apr 2020
                        • 126

                        #26
                        Good morning!
                        I have done all as u said. First of all, I enabled IGD in bios, took out RTX 2070 and reinstalled system. I have installed MB drivers, starting with chipset drivers as u mentioned. I also have created restore point and I have GPU Drivers in folder on desktop ready to install. System is working fine, very fast.
                        Windows is updated also. I am still without my Graphic Card. I couldnt find β€˜speccy url’ as u said, so I saved it in .txt, .xml, .speccy and zipped it.
                        I have also question, what about drivers like samsung magician for my ssd? When should I install them? Later with GPU?
                        Regards,
                        Oliwier.

                        [COLOR=rgb(41, 105, 176)]Edit by phillpower2: Deleted Speccy log for security, Windows 10 product key on view.[/COLOR]

                        Comment

                        • phillpower2
                          PCHF Administrator
                          • Sep 2016
                          • 15205

                          #27
                          Hello Exyztence,

                          Can you do the below to get us a Speccy url, far safer to use as there is no sensitive information included in the url version.
                          Originally posted by phillpower2
                          shut down the computer, fit the RTX 2070, reassemble the computer, power up and then install the GPU drivers that you saved to your desktop.
                          Do this before you do the Speccy run please.

                          Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

                          To publish a Speccy profile to the Web:

                          In Speccy, click File, and then click Publish Snapshot.

                          In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

                          Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

                          We will come to anything else once we have your GPU in place and the computer running stable.

                          Comment

                          • Exyztence
                            PCHF Member
                            • Apr 2020
                            • 126

                            #28
                            Hi,
                            I have fit the RTX 2070, installed GPU drivers (newest one from nvidia.com) and made speccy snapshot.
                            URL is below.

                            Regards,
                            Oliwier.

                            By the way, thanks for removing speccy log, I did not know there is windows 10 product key.

                            Comment

                            • phillpower2
                              PCHF Administrator
                              • Sep 2016
                              • 15205

                              #29
                              Hello Exyztence,

                              Looking good but how is the computer behaving?

                              We can see Nvidea and Razer drivers having been installed, was it yourself or Windows that installed them.

                              Comment

                              • Exyztence
                                PCHF Member
                                • Apr 2020
                                • 126

                                #30
                                I haven’t installed anything except MB and GPU. (nvidia). Razer installed automatically.
                                Computer is behaving good, nothing’s wrong.
                                Do you think I can install my apps? I also have made restore point now.
                                I kinda need both discord and virtual audio cable for my work, is it okay if I install them? Virtual audio cable was out-dated, that might be the reason of crashes maybe?

                                Comment

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