Multiple games I play crash even though my hardware is above there prerequisites.

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  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15209

    #61
    We will leave your thread marked as pending for a week but will have to close it if we don`t her back from you by then, you can PM a member of staff to reopen the thread if it does need to be closed.

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    • Caboose
      PCHF Member
      • Jul 2019
      • 36

      #62
      Sounds good. Thank you

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15209

        #63
        (y)

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        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15209

          #64
          OP request thread be re-opened.

          Comment

          • Caboose
            PCHF Member
            • Jul 2019
            • 36

            #65
            So it’d seem it is the razer mouse and razer keyboard freezing up the pc. Is there a way to fix it or do i simply have to buy a different brand?

            Comment

            • phillpower2
              PCHF Administrator
              • Sep 2016
              • 15209

              #66
              Have you tried restarting in Safe Mode without Networking and then with Networking to see if the devices cause the system to lock up.

              Do the devices cause the system to lock up as soon as they are connected to the computer or only after having installed any drivers for them.

              What happens if you try using just one of the devices ie just the mouse or just the keyboard connected to the computer.

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              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15209

                #67
                Any update for us?

                Comment

                • Caboose
                  PCHF Member
                  • Jul 2019
                  • 36

                  #68
                  I’ve tried both mouse and keyboard by themselfs. They both individually cause the lock up without any drivers or software installed.
                  Haven’t tested safe mode yet though.

                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15209

                    #69
                    Thanks for the update (y)

                    It depends on the outcome of what happens in Safe Mode only so let us know as soon as you have been able to try it.

                    Comment

                    • phillpower2
                      PCHF Administrator
                      • Sep 2016
                      • 15209

                      #70
                      Any update for us?

                      Comment

                      • Caboose
                        PCHF Member
                        • Jul 2019
                        • 36

                        #71
                        I tried accessing safe mode with networking but it wouldn’t take my password. I’m gunna try again in a few days on my day off.

                        Comment

                        • phillpower2
                          PCHF Administrator
                          • Sep 2016
                          • 15209

                          #72
                          See reply #3 of TrustMe here

                          Comment

                          • Caboose
                            PCHF Member
                            • Jul 2019
                            • 36

                            #73
                            I got into safe mode with network but I cant re-create the lock ups cause both games wont play in safe mode.
                            But I’m fine with just replacing my mouse and keyboard when it comes down to it.

                            Comment

                            • phillpower2
                              PCHF Administrator
                              • Sep 2016
                              • 15209

                              #74
                              If you can play the said games when using any other keyboard and mouse without the computer crashing you have pretty much nailed it on that it is the Razer software and especially if you can use the Razer devices in Safe Mode without the computer crashing.

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