Multiple games I play crash even though my hardware is above there prerequisites.

[Caboose]

I’m not sure what info you guys want. I thought I’ve sent everything and I don’t generally touch my pc till my weekend it’s why it take me a bit to get back.

[phillpower2]

Post July 14th;

Not seeing any crash dmps there, are they enabled in Windows.

We can see a lot of Windows errors, from where was the Windows media obtained that was used for the install a

Asked again on July 18th;

It would help if you answered all questions that had been asked, it saves any repetition.

And again on July 28th;

As per the above, for us to be able to help you we need you to help us by providing any requested information as best that you can.

Troubleshooting can be difficult at the best of times so we need folk to do their bit by helping us to help them.

[Caboose]

it looks like the crash dump has been on and is set to automatic memory dump.

[Caboose]

Also i apologize for taking a while to respond on previous messages. I’ll try to be faster at it.

[phillpower2]

No worries about any delay between replies as we understand that you have other things to attend to.

We can see a lot of Windows errors, [COLOR=rgb(226, 80, 65)]from where was the Windows media obtained that was used for the install
[/COLOR]

[COLOR=rgb(226, 80, 65)]
You still havn`t answered the above.

There is nothing to suggest that this is a Windows issue btw but we need to be thorough, what you describe sounds like being hardware related, this includes overheating which can cause lock ups/freezing, have included the info below just in case you do happen to get any BSOD, we will

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.
2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.
3. Upload the zip folder using the Attach button, bottom left of the dialogue input box

We can move on to checking temps and voltages once we are sure that you do not have Windows corruption that could be causing this.[/color]

[Caboose]

Windows media installed with the operating system automatically and there’s no files to copy in the mini dump file. I copy and pasted C:\Windows\Minidump in run and it was empty.

[phillpower2]

Windows media and operating system are one and the same thing, put another way, from where did you obtain the Windows software and accompanying Microsoft product key, the Sysnative log that you previously post showed that there had been problems with crash dmps and Windows Network Shell, Windows corruption is one example of what could cause these and running beta software such as a Windows Insider Preview operating system is another.

[Caboose]

I originally installed it from the disk but my buddy helped me install an ADATA 128gb ssd after my hardive was wiped. it contains 1 game and my operating system on it. He had to wipe my hardrive to change a setting to get me full access to its 4 tb cause it would only allow 2tb. I dont have the disk anymore so he got the operating systems number from my pc then wiped and reinstalled it.
I can get further details from him on what he did if that helps.

[phillpower2]

We could do with knowing what it is installed on your computer, can you post a couple of screenshots of the OS info, below are a couple of screenshots showing how to get this info.

[Caboose]

[ATTACH type=“full” width=“355px”]5174[/ATTACH][ATTACH type=“full” width=“360px”]5175[/ATTACH]

[phillpower2]

Nothing amiss there so after first creating a new system restore point it is safe to do the following to see if it resolves the problems that Windows is shown to be having;

Download then run the Windows All in One Repair tool from here, disregard the malware guidance but follow the other steps to the letter and in particular ensuring that you first create a new restore point and perform a proper Windows clean boot before running the repair, details for the clean boot here.

[Caboose]

I went through the optional steps and repair. it still freezes up.

[phillpower2]

If any repairs were carried out an AIO repair log will have been generated, can you find and upload it for us.

[Caboose]

Didn’t know which log so here’s all of them.

[phillpower2]

Still a couple of problems with Windows but not seeing anything that would explain the computer locking up.

What was the computer being used for when this latest lock up occurred.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.