First welcome back?Need your Help with screen freeze and friendly blue screens

[caskin]

A few more dump files,I think??

[Malnutrition]

@phillpower2 Will assist you further, I only posted to help get relevant information to speed the thread along.

[veeg]

@phillpower2

[Malnutrition]

[HR][/HR][LIST][*][CODE]                                                                        *

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                   Bugcheck Analysis                                    *

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[/LIST]

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PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff12006d4f4c0, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff8800450bc0d, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000007, (reserved)
[HEADING=1]Debugging Details:[/HEADING]
Could not read faulting driver name
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800032c7100
GetUlongFromAddress: unable to read from fffff800032c71c8
fffff12006d4f4c0 Nonpaged pool

FAULTING_IP:
avgSnx+6c0d
fffff880`0450bc0d 48894c2450 mov qword ptr [rsp+50h],rcx

MM_INTERNAL_CODE: 7

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0x50

PROCESS_NAME: explorer.exe

CURRENT_IRQL: 0

TRAP_FRAME: fffff88003d74700 – (.trap 0xfffff88003d74700)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff8a002fdac00 rbx=0000000000000000 rcx=fffff8a002fdac40
rdx=fffff88003d748d8 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800450bc0d rsp=fffff88003d74890 rbp=fffffa8005a3003e
r8=0000000000000000 r9=fffff8a002fdac40 r10=0000000000000001
r11=000000000000002c r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
avgSnx+0x6c0d:
fffff880[ICODE]0450bc0d 48894c2450 mov qword ptr [rsp+50h],rcx ss:0018:fffff880[/ICODE]03d748e0=fffffa8005a3fce0
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80003106d59 to fffff8000308a4c0

STACK_TEXT:
fffff880[ICODE]03d74598 fffff800[/ICODE]03106d59 : 00000000[ICODE]00000050 fffff120[/ICODE]06d4f4c0 00000000[ICODE]00000001 fffff880[/ICODE]03d74700 : nt!KeBugCheckEx
fffff880[ICODE]03d745a0 fffff800[/ICODE]030885ee : 00000000[ICODE]00000001 fffff120[/ICODE]06d4f4c0 00000000[ICODE]00000000 00000000[/ICODE]0000000c : nt! ?? ::FNODOBFM::[ICODE]string'+0x3a251 fffff880[/ICODE]03d74700 fffff880[ICODE]0450bc0d : 00000000[/ICODE]00000020 fffffa80[ICODE]05a3003e fffff8a0[/ICODE]02fdabe0 00000000[ICODE]00000000 : nt!KiPageFault+0x16e fffff880[/ICODE]03d74890 00000000[ICODE]00000020 : fffffa80[/ICODE]05a3003e fffff8a0[ICODE]02fdabe0 00000000[/ICODE]00000000 00000000[ICODE]00000000 : avgSnx+0x6c0d fffff880[/ICODE]03d74898 fffffa80[ICODE]05a3003e : fffff8a0[/ICODE]02fdabe0 00000000[ICODE]00000000 00000000[/ICODE]00000000 fffffa80[ICODE]07f41900 : 0x20 fffff880[/ICODE]03d748a0 fffff8a0[ICODE]02fdabe0 : 00000000[/ICODE]00000000 00000000[ICODE]00000000 fffffa80[/ICODE]07f41900 00000008[ICODE]03d70040 : 0xfffffa80[/ICODE]05a3003e
fffff880[ICODE]03d748a8 00000000[/ICODE]00000000 : 00000000[ICODE]00000000 fffffa80[/ICODE]07f41900 00000008[ICODE]03d70040 0000000c[/ICODE]00000000 : 0xfffff8a0`02fdabe0

STACK_COMMAND: kb

FOLLOWUP_IP:
avgSnx+6c0d
fffff880`0450bc0d 48894c2450 mov qword ptr [rsp+50h],rcx

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: avgSnx+6c0d

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: avgSnx

IMAGE_NAME: avgSnx.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 59030c44

FAILURE_BUCKET_ID: X64_0x50_avgSnx+6c0d

BUCKET_ID: X64_0x50_avgSnx+6c0d

Followup: MachineOwner [/code]

Seems that AVG is to blame, can you uninstall it and then run the AVG removal tool. Then replace your AVG with one of the following as a test to see if AVG is indeed the issue here…

Panda Free
SecureAplus
Avast Free.

[phillpower2]

Apologies for my absence folks, unforeseen circumstances kept me away from a computer

,installed full expensive version of AVG

Ouch, unfortunately the only appropriate cause of action has already been suggested by Mal.

[caskin]

Apologies for my absence folks, unforeseen circumstances kept me away from a computer

Ouch, unfortunately the only appropriate cause of action has already been suggested by Mal.

Hi Guys Thanks for getting back…without meaning to question your judgement,may I just say that all blue screens even up to factory reboot all carried similar messages???(ie prior to install of AVG,I had Avast then which did cause many incompatibilty problems.Shown as paging issues as well as BIOS)
After the reboot,I then the installed the full version of AVG,since when the PC has been more stable?
Loath to remove it,as a lot of work alongside the AVG team has been carried out?
Equally years ago when I joined PCHF.com,the recommended downloads were AVG,free Malware,CC cleaner etc which I still do this day.
So with no disrespect intended,unless you are totally certain it is AVG (remembering it wasnt installed prior to reboot when PC was toally unstable),I would rather leave it in place…is there no other area that might cause similar problems,as most blue sceens cropping up now (very occassionally) mentioning BIOS caching and shadowing,suggesting disabling them??

[phillpower2]

Hello caskin,

We can only go off the info available and AVG is the only thing that is flagged up out of the crash dmps that you have uploaded.

Below is my canned regarding AVG;

AVG is a known hog on system resources and will slow your computer down, it is also not as good an AV protection as it once was and using an alternative free AV that offers very good protection and is also light on system resources is recommended, for operating systems previous to Windows 8.1 Avast or MSE would be what I would suggest, for good quality free protection in Windows 8.1 and Windows 10 use Windows Defender, Windows Firewall or Comodo (free), MBAM and SUPERAntiSpyware.

As your AV protection is a paid for product, please make a note of the product key number and then for testing purposes uninstall it using the removal tool here and then download a good free AV protection to see if the problem is solved;

Avast! free from the Authors site option here or MSE from here

Uninstall AVG using the proper removal tool, once AVG has been uninstalled it is important that you follow the free AV suggestion previously made by Mal.

There is no need to take my word for how bad AVG both free and retail are, see Top 186 Complaints and Reviews about AVG Antivirus

“most blue sceens kept mentioning BIOS caching and shadowing,suggesting disabling them??”
This doesn’t really affect modern hardware but was sometimes suggested as a last resort on older computers that had minimal specs such as 1GB of RAM and integrated graphics, you have 3GB of RAM + an add on video card so I cant see disabling the cache or shadowing in the BIOS will actually help.

Just a thought, have you checked the Action Centre to see if Windows identifies any hardware that has issue/s, copy/paste info from MS below;

Check for solutions
[ol]
[li]Open Action Center by clicking the Start button [/li]https://kbdevstorage1.blob.core.wind.../11899_en-us_8
, clicking Control Panel, and then, under System and Security, clicking Review your computer’s status.
[li]Click Maintenance.[/li][li]Under Check for solutions to problem reports, click Check for solutions. Windows will notify you if there are any solutions to problems available for your computer.[/li][/ol]
Note
Some problems and solutions can only be viewed and fixed by an administrator. Log on using an administrator account to view these problems.

[caskin]

Sysytem and security all running 100%.no problems noted or stored.maintenance :no action needed.
Have began uninstalling AVG,will be able to get refund so not too heavy on the purse
Already have superantispyware (not running),use as a extra scan occasionally.
Will reinstall Avast,found them to be OK,will use as default Anti Virus.(Have always acted on advice frrom PCHF,never failed)
Will get back if system becomes unstable as at the moment its been behaving itself admirably!
Thanks for looking over system for me…reassurring no large obvious problems..Thank you once again:thumbsup:

[phillpower2]

Will reinstall Avast,found them to be OK,will use as default Anti Virus.

Tip, to avoid possible browser problems and unwanted pop ups, do a custom install of Avast, uncheck the SafeZone browser plug in and be sure to use the Silent Mode option.

You are welcome btw

[caskin]

Tip, to avoid possible browser problems and unwanted pop ups, do a custom install of Avast, uncheck the SafeZone browser plug in and be sure to use the Silent Mode option.

You are welcome btw

Thanks once again for advice will do as suggested,just as soon as full AVG uninstalled and refund safely in pocket…!!!I guess for time being we can mark this as solved?