Please help

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  • Nik
    PCHF Member
    • Aug 2024
    • 16

    #1

    Please help

    I got this problem when I try to run a game
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    Give us your complete pc spec’s.

    Comment

    • Nik
      PCHF Member
      • Aug 2024
      • 16

      #3
      Device name Nik-laptop13
      Processor AMD Athlon Silver 3050U with Radeon Graphics 2.30 GHz
      Installed RAM 12,0 GB (9,94 GB usable)
      Device ID 42582878-6EAF-4369-94EE-0A0974539299
      Product ID 00356-24522-24619-AAOEM
      System type 64-bit operating system, x64-based processor
      Pen and touch No pen or touch input is available for this display

      Comment

      • Malnutrition
        PCHF Moderator
        • Jul 2016
        • 7045

        #4
        Open the Start Menu.
        Navigate to Settings ⚙️.
        Select Apps.
        Uninstall Microsoft Visual C++
        Reboot the computer.
        Download the latest version from Here.
        Try your game after installing.

        Comment

        • Bruce
          PCHF Moderator
          • Oct 2017
          • 10702

          #5
          And it looks like you are after the X86 version.

          Comment

          • Malnutrition
            PCHF Moderator
            • Jul 2016
            • 7045

            #6
            Yes sir, here is the x86 version.

            Comment

            • Malnutrition
              PCHF Moderator
              • Jul 2016
              • 7045

              #7
              Of you install the x86 version and still have issues, please run these tools so we can see what is happening with your machine .

              Please download MiniToolBox and save it to your desktop.
              Run the program by right clicking on it and selecting Run as administrator.
              When the program opens check mark Select All Then hit GO
              Please post the log in your next reply. Attach or copy and paste, whatever is easier for you.







              Speccy Scan.

              [ul]
              [li]Please go here and download Speccy.[/li][li]Install and run the program.[/li][li]Upon Completion:[/li][li]Hit File[/li][li]Publish Snap Shot[/li][li]A link will appear, post that link.[/li][/ul]

              Comment

              • Nik
                PCHF Member
                • Aug 2024
                • 16

                #8

                Comment

                • Malnutrition
                  PCHF Moderator
                  • Jul 2016
                  • 7045

                  #9
                  [COLOR=rgb(184, 49, 47)]Operating System

                  Windows 11 Home Single Language [COLOR=rgb(184, 49, 47)]64-bit

                  Uninstall the X86 version of C++ and install the X64 Click Here to Download it.





                  Seems like you missed the minitoolbox log.[/COLOR][/COLOR]

                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15209

                    #10
                    Originally posted by Nik
                    I got this problem when I try to run a game
                    What game or games are we talking here, chances are that your computer may not meet the minimum hardware requirements, 70% of your RAM is getting used up when the computer is not even under any load.
                    Physical Memory
                    [COLOR=rgb(184, 49, 47)]Memory Usage: 70 %[/COLOR]

                    Comment

                    • Nik
                      PCHF Member
                      • Aug 2024
                      • 16

                      #11
                      Originally posted by phillpower2
                      What game or games are we talking here, chances are that your computer may not meet the minimum hardware requirements, 70% of your RAM is getting used up when the computer is not even under any load.
                      five laps at freddys demo

                      Comment

                      • Nik
                        PCHF Member
                        • Aug 2024
                        • 16

                        #12
                        Originally posted by Malnutrition
                        [COLOR=rgb(184, 49, 47)]Operating System

                        Windows 11 Home Single Language [COLOR=rgb(184, 49, 47)]64-bit

                        Uninstall the X86 version of C++ and install the X64 Click Here to Download it.





                        Seems like you missed the minitoolbox log.
                        [/COLOR][/COLOR]
                        [COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)]
                        did as you said[/color][/color]

                        Comment

                        • phillpower2
                          PCHF Administrator
                          • Sep 2016
                          • 15209

                          #13
                          As was suspected your computer does not meet the games minimum hardware requirements;

                          Check the system requirements here and you will see that you need a dedicated GPU that has a minimum of 4GB of VRAM.

                          System Requirements
                          Minimum:
                          OS: Windows 10 64-bit
                          [COLOR=rgb(184, 49, 47)]Processor: Intel(R) Core™ i5-4430K CPU @ 3.00GHz (4 CPUs)
                          Memory: 8 GB RAM
                          [COLOR=rgb(184, 49, 47)]Graphics: NVIDIA GeForce GTX 1060 (3GB)/AMD Radeon R9 290x (4GB)
                          DirectX: Version 11
                          Storage: 5 GB available space[/COLOR][/COLOR]

                          Comment

                          • Nik
                            PCHF Member
                            • Aug 2024
                            • 16

                            #14
                            Originally posted by phillpower2
                            As was suspected your computer does not meet the games minimum hardware requirements;

                            Check the system requirements here and you will see that you need a dedicated GPU that has a minimum of 4GB of VRAM.

                            System Requirements
                            Minimum:
                            OS: Windows 10 64-bit
                            [COLOR=rgb(184, 49, 47)]Processor: Intel(R) Core™ i5-4430K CPU @ 3.00GHz (4 CPUs)
                            Memory: 8 GB RAM
                            [COLOR=rgb(184, 49, 47)]Graphics: NVIDIA GeForce GTX 1060 (3GB)/AMD Radeon R9 290x (4GB)
                            DirectX: Version 11
                            Storage: 5 GB available space
                            [/COLOR][/COLOR]
                            [COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)]
                            dang but still i cant download microsoft visual c++ back[/color][/color]

                            Comment

                            • phillpower2
                              PCHF Administrator
                              • Sep 2016
                              • 15209

                              #15
                              What you need is available via a Windows update so try checking for updates to see if it gets reinstalled for you.

                              Comment

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