Games still causing PC to freeze

[monicandave]

Good afternoon,

I asked for help with my son’s pc last month and the suggested actions have helped some of the games that were an issue. (Thank you so much) The link to the previous thread is here.

https://pchelpforum.net/t/games-cause-computer-to-just-restart-or-freeze.84476/

Unfortunately, our issue hasn’t been fully irradicated. I was really hoping it was. The games are causing the PC to go black and the power button held down to force a restart. Sometimes there is a green screen, but not the Microsoft GSOD. Currently, the games causing problems are GTA V, Red Dead Redemption II and Hogwarts Legacy. One of the last suggestions was to upgrade the BIOS, but I was warned not to rush in to doing that so I haven’t.

Here is today’s Speccy: http://speccy.piriform.com/results/O...gMYqeNEQLWXdqo

I really appreciate any suggestions you might be able to give.

[Malnutrition]

Reset your Hosts file.

[ol]
[li]Click here to download RstHosts v2.0[/li][li]Save the file to your desktop.[/li][li]Right Click and Run as Administrator.[/li][li]Click on Restaurer, then click OK at the prompt.[/li][li]This will restore the default host file.[/li][/ol]

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Open a notepad and copy the content of the code box below, paste into open notepad and save it to your desktop as clean.bat then right click on clean.bat and run as admin. This batch file may take some time to run and will require assistance from you. May take 5 minutes but this batch is very precise in disabling useless items and giving the machine an overall tune.

Do not copy the word Code:

   [Code]@echo off

wmic /Namespace:\root\default Path SystemRestore Call Enable “%SystemDrive%”
WMIC /Namespace:\root\default Path SystemRestore Call CreateRestorePoint “BatchRestorePoint”, 100, 10
fsutil resource setautoreset true c:&fsutil usn deletejournal /d /n c:
powercfg.exe /setactive 381b4222-f694-41f0-9685-ff5bb260df2e
powercfg -hibernate off
bitsadmin /reset /allusers
nbtstat -R
nbtstat -RR
netsh winsock reset all
netsh winsock reset catalog
netsh winhttp reset proxy
netsh int tcp set heuristics disabled
netsh int tcp set global rss=enabled
netsh int tcp set global autotuninglevel=normal
netsh interface httpstunnel reset all
netsh interface portproxy reset all
netsh interface ip delete arpcache
netsh advfirewall reset
netsh advfirewall set allprofiles state On
wmic nicconfig where (IPEnabled=TRUE) call SetDNSServerSearchOrder (“8.8.8.8”, “8.8.4.4”)
%WINDIR%\SYSTEM32\lodctr.exe /R
%WINDIR%\SysWOW64\lodctr.exe /R
C:\Windows\SYSTEM32\lodctr.exe /R
C:\Windows\SysWOW64\lodctr.exe /R
DISM.exe /Online /Cleanup-Image /StartComponentCleanup
pause
DISM.exe /Online /Cleanup-image /Restorehealth
pause
del /s /q C:\Windows\SoftwareDistribution\download*.*
del /s /q “%userprofile%\AppData\Local\Microsoft\Edge\User Data\Default\Cache*."
del /s /q "%userprofile%\AppData\Local\Google\Chrome\Use r Data\Default\Cache*.”
del /s /q “%userprofile%\AppData\Local\Opera Software\Opera Stable\Cache\Cache_Data*."
del /s /q "%userprofile%\AppData\Local\temp*.”
del /f /s /q %systemdrive%*.tmp
del /f /s /q %systemdrive%*.log
del /f /s /q %systemdrive%*.chk
del /f /s /q %systemdrive%\recycled*.*
del /f /s /q %windir%*.bak
del /f /s /q %windir%\prefetch*.*
ipconfig /flushdns
ipconfig /registerdns
sc stop RasAuto
sc stop RasMan
sc stop SessionEnv
sc stop TermService
sc stop UmRdpService
sc stop RemoteAccess
sc config RasAuto start= disabled
sc config RasMan start= disabled
sc config SessionEnv start= disabled
sc config TermService start= disabled
sc config UmRdpService start= disabled
sc config RemoteAccess start= disabled
sc stop sysmain
sc config sysmain start= disabled
sc stop iphlpsvc
sc config iphlpsvc start= disabled
sc stop DiagTrack
sc config DiagTrack start= disabled
sc stop dmwappushservice
sc config dmwappushservice start= disabled
sc stop WSearch
sc config WSearch start= disabled
sc stop lfsvc
sc config lfsvc start= disabled
del /s /q %ProgramData%\Microsoft\Diagnosis\ETLLogs\AutoLogg er\AutoLogger-Diagtrack-Listener.etl
REG ADD HKLM\SOFTWARE\Policies\Microsoft\Windows\DataColle ction /v AllowTelemetry /d 0 /t REG_DWORD /f
reg add HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\SQM Client\parameters /v DisabledComponents /t REG_DWORD /d 0xFFFFFFFF
reg add hklm\system\currentcontrolset\services\tcpip6\para meters /v DisabledComponents /t REG_DWORD /d 0xFFFFFFFF
reg add “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servi ces\Tcpip6\Parameters” /v DisabledComponents /t REG_DWORD /d 255 /f
echo “” > %ProgramData%\Microsoft\Diagnosis\ETLLogs\AutoLogg er\AutoLogger-Diagtrack-Listener.etl
sfc /scannow
pause
shutdown -r
Exit /B
[/code]

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Use O&O shutup ten with suggested and somewhat suggested settings enabled.

Disable windows update, and only enable it once a week to update on your terms not whenever microsoft feels you need an update.

Uninstall Useless to you windows apps with O&O App buster.

[monicandave]

Thanks so much for this. I’ll have a go and see what the results are. (y)

[Malnutrition]

Ok, keep us updated.

[monicandave]

I did everything that was suggested, but we are still having the same issues. We are away for a few days in the morning, so should we close this thread and open another at the end of the week?

[phillpower2]

Your thread is marked as pending so don`t worry about it being closed before you get back and thanks for letting us know (y)

[veeg]

Any updates?

[phillpower2]

To avoid us having to ask for an update every couple of days we will close this thread until the OP has the time available to work towards resolving the issue, PM a member of staff when you are ready and the thread can be reopened.

[phillpower2]

OP request that thread be reopened.

[monicandave]

Will you need a new Speccy to see what’s going on?

[Bruce]

sure, why not, can’t hurt! (y)

[monicandave]

Ask and ye shall receive.

http://speccy.piriform.com/results/AIKvA4J6d4szqkoZZMDAdZz

[Rustys]

Partition 1
Partition ID: Disk #0, Partition #1
Disk Letter: C:
File System: NTFS
Volume Serial Number: F80A3C60
Size: 930 GB
Used Space: 845 GB (90%)
[COLOR=rgb(209, 72, 65)]Free Space: 85 GB (10%)

One of the biggest issues is the C drive is getting overly full to store data you need to clean some stuff of the drive for it to work properly.

Windows requires on average 30% to 35% free space including 32 GB free space for updates, 7-10 GB reserved for future proofing on the C drive.
This is not including and limited to what the system uses for backups, swap page and hibernate files.

Not including what they games require to run properly and storage for them.

What is the make and model of the PSU?

After cleaning out some of the information may need to run an SFC/DISM to correct windows cooption it there is any.

https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e

Might also need to run Disk Clean Up.

https://pchelpforum.net/r/remove-old...ore-points.21/[/COLOR]

[monicandave]

The PSU is Corsair RM750 (2019) 750 W 80+ Gold Certified Fully Modular ATX Power Supply

I will have a look at creating some space tomorrow.

My son’s birthday is coming up next month. Is it worth upgrading the size of the SSD? Or could I put in another of the same and have 2xSSD and the HD?

Thanks for your help. It is very much appreciated.

[Bruce]

to aid in the cleanup - CCleaner or Glary Disk Cleaner or the inbuilt cleanmgr command can do most of the heavy lifting for you.