PS4 controller stopped working and not a device anymore

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  • sleeppyy
    PCHF Member
    • Mar 2020
    • 8

    #1

    PS4 controller stopped working and not a device anymore

    I was playing rocket league, where u dont need ds4. suddenly my controller wont connect anymore. I tried everything thats on google and all the reset combos on the controller but it aint working. It wont show as a device in the device manager so I cant even deinstall the driver. Help?
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15205

    #2
    Not a gamer but until someone else comes along;
    Originally posted by sleeppyy
    It wont show as a device in the device manager
    Have you tried your controller on another computer or tried another controller on your computer.

    Do you have the USB wireless adaptor in one of the black USB 2.0 ports and not one of the faster blue or red 3.0/3.1 ports.

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    • sleeppyy
      PCHF Member
      • Mar 2020
      • 8

      #3
      Originally posted by phillpower2
      Not a gamer but until someone else comes along;

      Have you tried your controller on another computer or tried another controller on your computer.

      Do you have the USB wireless adaptor in one of the black USB 2.0 ports and not one of the faster blue or red 3.0/3.1 ports.
      So tried with three different controllers and all ports with different cables. still doesnt work.

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15205

        #4
        Do none of the controllers show up in the Device Manager.

        Do all controllers work on any other computer.

        Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed, thanks.

        Comment

        • sleeppyy
          PCHF Member
          • Mar 2020
          • 8

          #5
          None show up and also they dont work on another computer either

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15205

            #6
            That suggests that all four controllers are bad which would be really strange.

            Are they all the same brand and model of controller and containing out of the package new batteries.

            Do the receivers have an LED on them that are supposed to blink when you pair the controller with them.

            Do the LEDs on the controllers light up when you press the pairing button.

            Comment

            • sleeppyy
              PCHF Member
              • Mar 2020
              • 8

              #7
              All of em are ps4 controllers and they all worked till yesterday. This problem happend to me before and sometime after it started working, but ofc il not sure if thats the case this time.
              The controller starts charging when i plug it into the pc and the light turns orange. Im not trying to pair it with bluetooth

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15205

                #8
                As said I`m not a gamer but I do have two XBox 360 controllers and I am using how they are set up as a guide, these are not BT either but instead have a USB receiver that goes into a USB port and the controller pairs with that when the button on the controller is pressed, are yours not the same sort of set up.

                Regardless of the above none of the controllers working on another computer suggests it is the controllers that have the problem.

                There is a way we can check to see if there are any PS4 controller drivers installed.

                Comment

                • sleeppyy
                  PCHF Member
                  • Mar 2020
                  • 8

                  #9
                  yea i believe that is the problem aswell, when i go to device manager the only usb input devices that show up are my mouse and keyboard and the controller isnt there anymore.

                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15205

                    #10
                    Originally posted by phillpower2
                    I do have two XBox 360 controllers and I am using how they are set up as a guide, [COLOR=rgb(44, 130, 201)]these are not BT either but instead have a USB receiver that goes into a USB port and the controller pairs with that when the button on the controller is pressed, [COLOR=rgb(184, 49, 47)]are yours not the same sort of set up.
                    [/COLOR][/COLOR]
                    [COLOR=rgb(44, 130, 201)][COLOR=rgb(184, 49, 47)]
                    Can you answer this for us as we need to know what type of hardware we are working with.[/color][/color]

                    Comment

                    • sleeppyy
                      PCHF Member
                      • Mar 2020
                      • 8

                      #11
                      its working now…the easiest fix…i had like 3 old cheap cables i tried it with. Found another 4th cable which is very new. works with that smh

                      Comment

                      • sleeppyy
                        PCHF Member
                        • Mar 2020
                        • 8

                        #12
                        I guess dont be fooled if the controller is charging. The cable still might be old and cheap!

                        Comment

                        • phillpower2
                          PCHF Administrator
                          • Sep 2016
                          • 15205

                          #13
                          Glad you got it sorted and thanks for posting how for the benefit of others (y)

                          Still a bit of a strange one having three bad cables but the proof is there, a pair of cable cutters would be handy to cut them up before putting them in the trash.

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