Sudden Shutdowns and Immediate Reboots

[Francespo]

Unfortunately even with the balanced setting, the issue happened again, I boot up my pc, I signed into Windows, I left it 2 minutes idling and it turned off and then rebooted as always…

[xrobwx71]

So do you think is a wattage problem?

Not necessarily but possible. Your GPU alone, has a requirement of 700W. Then the CPU requires some power, the fans, the drives, lights, etc.
One’s goal should be to exceed the recommended not the minimum by a couple of hundred watts (this is what I try to do).
What’s most important is to make sure it’s a quality PSU with at least a 10-year warranty. Quality PSU’s deliver clean, consistent power, cheaper ones do not.

Unfortunately even with the balanced setting, the issue happened again

Just to clarify, this is after the clean install?

[Francespo]

Just to clarify, this is after the clean install?

No it isn’t. First the issue happened and then I performed the clen installation.
I made sure to delete all system related partition before the installation.

After the clean install, the issue didn’t occur. However, I haven’t yet had the chance to test my PC’s stability in what currently seems to be the most problematic scenario: turning on the PC, signing in, and leaving it idle. I’ll test this scenario today.

One thing I forgot to mention, which might be relevant, is that I had several (10-15) startup apps. When I ran a stress test with AIDA immediately after the PC booted, all those apps stopped launching. They resumed launching as soon as the stress test ended though.

[phillpower2]

So do you think is a wattage problem? I remember checking on several wattage calculator sites and they were alla around 650W-700W, 850W seemed enough.

Something to keep in mind, it is the GPU manufacturer that is expected to honour any warranty should the card fail because it was underpowered, not a PSU calculator or some faceless person on the internet that says that it is ok to ignore any minimum PSU requirements specified by the GPU manufacturer.

GPU manufacturer are not legally obliged to and nor will they replace a product or pay a refund for damage caused by the end user.

[Francespo]

I see, Nvidia says the 4070ti draws 285w and recommends a 750W PSU though, I didn’t oc it either so I think 850W is enough.

Anyway, the issue happened again even after the clean Windows install. What can I do next to determine the cause?

[phillpower2]

Which power supply do you need?

Can we have a new MTB log and a Speccy url

Download then run Speccy ( free ) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

[Francespo]

I’ll do that tomorrow as soon as I can.

Regarding the graphics card and PSU history, I realized I forgot to mention something:

When the issue first appeared, I was using both a different PSU (a generic, unknown brand) and a different graphics card (an NVIDIA Quadro P1000). Later, I replaced the PSU, and after a few weeks, I upgraded to the current graphics card. While I’m not sure how relevant this is, I think it’s worth noting that the issue existed even before these two components were changed.

This makes me inclined to rule out the PSU and GPU as the root causes. However, I might be wrong—it’s possible the issue resulted from long-term damage.

[Francespo]

Can we have a new MTB log and a Speccy url

Here they are:

http://speccy.piriform.com/results/gaXQC1kYoBLsh7NgCrM1Pha

[xrobwx71]

I see the Windows install date is January 9th. But I also see apps that don’t come with Windows installed, Krita, Treesize, Steam, etc.

So did you clean install and choose to keep your personal files or did you do a complete clean install and re-install those apps?

If you re-installed the apps, I’d suggest you do not install anything unless instructed after a clean install until we are done troubleshooting.

If you clean installed choosing to keep your personal files, this is not “Really” a clean install.

This is a complete clean install: Windows 11 Clean Installation

[Francespo]

What I did after the clean install was re-installing the programs I used the most.
After sending you the requested logs I even copyied the old AppData content into the new one, probably a bad idea, isn’t it?

Should I go through another windows clean install?
Is it a problem if I keep files that are stored in drives different than the OS one?

[Francespo]

Anyways, I don’t know if that can be useful but, before posting here on the forum, I intended to test each part switching them one at a time so I started ordering a 12600K.
If you guys think substituing it and performing some tests could be worth it I’ll do that. Otherwise I’ll ask for a refud without even opening the package.

[xrobwx71]

What I did after the clean install was re-installing the programs I used the most.

Thats fine but you should wait until we are done troubleshooting.

Should I go through another windows clean install?

Yes. Please do not install any software until troubleshooting is done. After the clean install, please redo the Speccy and the MTB and add these to your next post.
For that matter, once we figure this out. I’d install your favorite software one at a time. Install one, use it for an hour or two, if it causes problems, you’ll have found a culprit.

Is it a problem if I keep files that are stored in drives different than the OS one?

No

[xrobwx71]

If you guys think substituing it and performing some tests could be worth it I’ll do that. Otherwise I’ll ask for a refud without even opening the package.

No more new hardware or software until the troubleshooting is done. Unless instructed to do so.

[Francespo]

I’ll do that immediately, but first I have to say that since the issue only occurs after a long time the pc has been powered off I don’t think that waiting some time after installing a program will really be effective to see if that program is causing troubles

[Francespo]

No more new hardware or software until the troubleshooting is done. Unless instructed to do so.

Got it