Sudden Shutdowns and Immediate Reboots

[Francespo]

Should I install CPU drivers, GPU drivers, MB drivers and windows updates?

[Francespo]

Due to an issue with the CCleaner site (there are no effects after I click the download button) I had to download speccy from the ms store and something strange happened upon install

[Francespo]

In the end I managed to download speccy from here. I unisntalled it first and after installing it threough the setup the warning message didn’t pop up anymore

Here are the reports:

http://speccy.piriform.com/results/KJAlD7bSJ2sF8NqbkDDjJEI

[Francespo]

No shutdowns today during this morning.

Should I install CPU drivers, GPU drivers, MB drivers and windows updates?

Windows Update forced me to update and install some updates and drivers, I only performed the updates that Windows Update prompted me to perform and I didn’t install any 3rd party programs even for the drivers (but the pc installed autonomously the NVIDIA control panel).

I don’t know if that changed something so I’ll share new reports:

http://speccy.piriform.com/results/5JFFDU1EyxmdVOq5x1blROv

[Malnutrition]

What issues are you still having?

[Francespo]

What issues are you still having?

The computer shut down and then reboots autonomously. It did it once today’s afternoon just some minutes ago:
I turned it on for the first time today, I left it idling for 20 seconds and then it happened

[xrobwx71]

[ol]
[li]Go to Control Panel and select System and Security > System > Advanced system settings.[/li][li]In the Startup and Recovery section, choose Settings.[/li][li]Uncheck the box next to Automatically restart.[/li][/ol]
Hopefully, this will show us a blue screen and generate a dump file.

[Francespo]

Done! In the old system it was already disabled but still no errors appeared though

[xrobwx71]

So, it’s just shutting down and rebooting? Hmmm.

Open an elevated command prompt:

In this prompt copy and paste this wmic recoveros set DebugInfoType = 1 Hit Enter.

In the same prompt, copy and paste this wmic recoveros set WriteToSystemLog = True Hit Enter.

In the same prompt, copy and paste this wmic recoveros set OverwriteExistingDebugFile = 0 Hit Enter.

Go ahead and reboot.

[Francespo]

In this prompt copy and paste this wmic recoveros set DebugInfoType = 1 Hit Enter.

It gives me an error:
‘wmic’ is not recognized as an internal or external command,
operable program or batch file.

[Francespo]

I needed to install wmic as an additional feature since it is becoming deprecated, I managed to do that following this guide:

https://techcommunity.microsoft.com/blog/windows-itpro-blog/how-to-install-wmic-feature-on-demand-on-windows-11/4189530

In the end, I was able to enter those commands. Is there anything else I should do?

[xrobwx71]

Wait until it exhibits any symptoms. Then, we’ll see if it generated a dump file.

[Francespo]

It just restarted 3 times in a row, the second time it happened while it was starting, so I got this error message [ATTACH type=“full” alt=“IMG_20250114_161507.webp”]15055[/ATTACH]

I chose restart, then I quickly inserted my pin and once I was on the desktop it happened immediately giving me this error message here
[ATTACH type=“full” alt=“IMG_20250114_161623.webp”]15056[/ATTACH]

I chose advanced repair options and then turn off.

Where should I look for dump files?

[Francespo]

Where should I look for dump files?

I looked into C:/Windows and into C:/Windows/MiniDump, but the latter doesn’t exist and the former does not contain any dump files

[Francespo]

While I was looking for dump files I noticed 2 strange things:

The first one is that I have a Windows.old folder, is this normal? I could have forgotten to clean the partition before installing Windows the second time…
The second one is that I cannot see 2 of my local drives, precisely: the Patriot burst SATA SSD and the other C partition that is not the one with the local disk installed on
[ATTACH type=“full” size=“3839x2159”]15057[/ATTACH]