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  • PeterOz
    PCHF Technical Response Team
    • Mar 2021
    • 4181

    #76
    What you need to think about is either you re install windows when a problem happens - normally after a windows update
    or a driver update.
    So if you have an external drive you can make a system image of where you have it all working correctly.
    Then with an issue you restore the system image.
    Each time you add a new program you make a new image.
    You can have more then 1 system image.

    Comment

    • xpoox
      PCHF Member
      • Jun 2023
      • 67

      #77
      i might do that if problems persist

      been a full day and so far so good

      if you guys need to close the post its ok by me

      hopefully i wont have to bother you guys for a while

      does this problem still look like a driver or software problem? not sure why it would have crashed on the restore

      thanks so much again i really appreciate your help

      Comment

      • PeterOz
        PCHF Technical Response Team
        • Mar 2021
        • 4181

        #78
        Originally posted by xpoox
        hopefully i wont have to bother you guys for a while
        Not a bother
        Originally posted by xpoox
        does this problem still look like a driver or software problem?
        To me yes
        Originally posted by xpoox
        thanks so much again i really appreciate your help
        Your welcome
        @veeg close please

        Comment

        • Bruce
          PCHF Member
          • Oct 2017
          • 10697

          #79
          re-opened at PeterOz request. (y)

          Comment

          • PeterOz
            PCHF Technical Response Team
            • Mar 2021
            • 4181

            #80
            just came home and the pc crashed.

            i did the mtb and will attach the log.

            not sure if the post will need to be re opened.

            [HEADING=3]Attachments[/HEADING]
            [ul]
            [li]MTB.txt[/li]9.3 KB · Views: 0
            [/ul]

            Can you attach the log here please

            Comment

            • xpoox
              PCHF Member
              • Jun 2023
              • 67

              #81
              thanks again for reopening this. i hope i didnt jump the gun too early and have it opened for nothing.

              everything was fine for the last week and then friday it crashed once. the only change that happened to the pc was i installed vlc media player earlier in the day.

              its been a little over 24hrs since the crash and no further problems.

              i will attach the mtb log

              Comment

              • PeterOz
                PCHF Technical Response Team
                • Mar 2021
                • 4181

                #82
                first thing I notice is window is not activated.

                Comment

                • xpoox
                  PCHF Member
                  • Jun 2023
                  • 67

                  #83
                  like not having used a product key?

                  Comment

                  • PeterOz
                    PCHF Technical Response Team
                    • Mar 2021
                    • 4181

                    #84
                    ETW Provider Security and has not granted enable permissions to the Event Log service identity

                    Try this fix for above error ETW provider security – fix event id 30 | >_

                    Steam is also causing problems.
                    This could be a corrupted steam install or a corrupt windows install.
                    Step 1. Type cmd in the search box, and then right-click Command Prompt and select Run as administrator. Then click on Yes to access CMD with admin rights.

                    Step 2. Type the sfc /scannow command in the elevated command prompt and hit Enter. After that, the tool will scan and try to repair the corrupted system files automatically.

                    Step 3. If the SFC command was unable to repair corrupt system files, you can try running the following DISM commands:

                    [ul]
                    [li]DISM /Online /Cleanup-Image /CheckHealth[/li][li]DISM /Online /Cleanup-Image /ScanHealth[/li][li]DISM /Online /Cleanup-Image /RestoreHealth[/li][/ul]
                    Step 4 Run windows update.
                    Try the above steps first. From Here

                    Comment

                    • xpoox
                      PCHF Member
                      • Jun 2023
                      • 67

                      #85
                      should i wait to see if the pc crashes again before trying these?

                      if it was just like a one time random crash and its going fine now im kind of afraid im just going to cause more problems

                      how can windows keep getting so corrupt? i made a fresh install usb , no clue why all these things could be happening

                      Comment

                      • PeterOz
                        PCHF Technical Response Team
                        • Mar 2021
                        • 4181

                        #86
                        Originally posted by xpoox
                        should i wait to see if the pc crashes again before trying these?
                        Sure
                        Originally posted by xpoox
                        how can windows keep getting so corrupt? i made a fresh install usb , no clue why all these things could be happening
                        Not saying it is corrupt.
                        Process of elimination.
                        You can install a program e.g steam which has a hiccup and causes a corruption.

                        Comment

                        • xpoox
                          PCHF Member
                          • Jun 2023
                          • 67

                          #87
                          thanks so much for the help, if it happens again ill try the steps you listed

                          if it does crash again do you need another mtb log or just do those fixes?

                          and do i try the etw fix first and then the scan stuff

                          or do i try the steps first from the last link you posted after run windows update

                          Comment

                          • PeterOz
                            PCHF Technical Response Team
                            • Mar 2021
                            • 4181

                            #88
                            Activate windows first.
                            Windows update second.
                            New log
                            ETW might be one off, new log will tell us.

                            @veeg mark as pending please

                            Comment

                            • xpoox
                              PCHF Member
                              • Jun 2023
                              • 67

                              #89
                              it says windows is activated with a digital license when i check

                              i have a legit key that i used during install

                              checked windows update and its up to date

                              Comment

                              • xpoox
                                PCHF Member
                                • Jun 2023
                                • 67

                                #90
                                do you still want me to post a new mtb log even tho they checked out ok?

                                Comment

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