Custom pc not booting

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  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15209

    #16
    No matter if the MB details were incorrect anyone that told you that “you dont need a 2x4 and that a 2x2 should work” is reckless and should not be in a position to give out such bad advice, see the 8 pin and 4+4 pin info below;

    8 pin EPS +12 volt power cable and 4+4 pin +12 volt power cable

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    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15209

      #17
      Any update for us Orcadimus?

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      • Orcadimus
        PCHF Member
        • Apr 2018
        • 28

        #18
        Hi got psu all connected up. It still doesnt work . Help please

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15209

          #19
          Odd but your reply is not the same as the email notification that I got which says;

          “Hi the psu should be coming in the mail soon. Went for a 700w or 750w thermaltake rgb”

          What PSU are you now using, is it out of the box new and what happens when you attempt to power up the system using the replacement PSU.

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          • Orcadimus
            PCHF Member
            • Apr 2018
            • 28

            #20
            700w case com. All fans turn on. No beeps ram does not light up

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            • Orcadimus
              PCHF Member
              • Apr 2018
              • 28

              #21
              Would definitely appreciate some help

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              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15209

                #22
                Originally posted by phillpower2
                Welcome to PCHF Orcadimus,

                You mention not getting any beeps, checked the MB specs and it does not have an onboard speaker so unless you have fitted your own you will not get any beeps, see attachment below;
                Originally posted by Orcadimus
                700w case com. All fans turn on. No beeps ram does not light up
                Doesn`t look good for the motherboard as previously mentioned you will not get any error beeps from that model of MB unless you have fitted a BIOS error speaker like in the attachment but the fact that the RGB RAM does not light up suggests that there is no power going to the memory slots.

                If you are 100% certain that the 8 pin and the 24 pin power connections are securely in place the board definitely looks to be bad and you should contact the merchant from where the board was purchased to arrange its return.

                Please note that the board will be fully tested by the merchant and if any user damage is detected they will most likely not honour any warranty that the board may normally have.

                Comment

                • Orcadimus
                  PCHF Member
                  • Apr 2018
                  • 28

                  #23
                  Ok thanks if the mother board is fried then would the fans still turn on and light up? And also could it be the cpu?

                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15209

                    #24
                    That particular MB has a very bad DOA record (see reviews here) so it could be the board but at the same time it could be a compatibility issue between the version of BIOS that the MB ships with and that which the Ryzen 3 2200G(YD2200C5M4MFB) requires, see info here

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                    • Orcadimus
                      PCHF Member
                      • Apr 2018
                      • 28

                      #25
                      If the bios wasn’t on the correct version would I be getting the same results as I previously stated? If so how would I go about updating the bios?

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                      • phillpower2
                        PCHF Administrator
                        • Sep 2016
                        • 15209

                        #26
                        Originally posted by Orcadimus
                        If the bios wasn’t on the correct version would I be getting the same results as I previously stated?
                        Yes and the reason for this is because the MB is getting power from the PSU but the BIOS chip cannot communicate with the CPU as it does not recognise it, this only if it is the wrong version of BIOS and the board itself is not bad.
                        Originally posted by Orcadimus
                        how would I go about updating the bios?
                        The only way to do this is would be to fit a CPU that is compatible with the version of BIOS that the MB shipped with, update the BIOS to the latest version and then swap in the better CPU, this again only if it is a BIOS issue and the board itself is not bad, please see my canned info below for how to best avoid such issues;

                        For the best and most stable performance you should where possible purchase a CPU and RAM that have been tested and approved by the motherboard manufacturer, this is referred to as the QVL ( qualified vendors list ) understand though that there are too many products released for them all to be tested so other hardware will be compatible but not proven to be.

                        Good or bad you need to return the present MB and either find out if it was DOA or if it needs the BIOS updating to be able to use the Ryzen CPU that you have.

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                        • Orcadimus
                          PCHF Member
                          • Apr 2018
                          • 28

                          #27
                          I will do. Also i can hear the hdd being read aswell. Not sure what that means.

                          Comment

                          • phillpower2
                            PCHF Administrator
                            • Sep 2016
                            • 15209

                            #28
                            Originally posted by Orcadimus
                            i can hear the hdd being read
                            Sorry but that is not possible with a non functional MB and CPU, what you will be hearing is only the HDD mechanism moving as it does when it is getting power to it, nothing on screen = no functional processing or graphics.

                            Comment

                            • Orcadimus
                              PCHF Member
                              • Apr 2018
                              • 28

                              #29
                              Yep ok. Just double checking

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                              • veeg
                                PCHF Director
                                • Jul 2016
                                • 8976

                                #30
                                Any updates for us?

                                Comment

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