Stop printing unwanted copies

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  • Amoranemix2
    PCHF Member
    • Mar 2022
    • 64

    #46
    Printing from Foxit Reader using Generic / Text only prints a blank page once.
    Printing from IntelliJ using Generic / Text only prints a blank page once.

    So, printing from
    Notepad : good
    LibreOffice : bad
    OpenOffice : bad
    Foxit Reader : bad
    IntelliJ : bad

    The Generic / Text only printer doesn’t try to print extra pages.

    Comment

    • PeterOz
      PCHF Technical Response Team
      • Mar 2021
      • 4181

      #47
      Let’s try this
      Welcome to the HP® Official website to setup your printer. Get started with your new printer by downloading the software. You will be able to connect the printer to a network and print across devices.

      Comment

      • PeterOz
        PCHF Technical Response Team
        • Mar 2021
        • 4181

        #48
        Try the above
        if it still prints multi pages try a clean boot.

        Then test with the above

        Comment

        • Amoranemix2
          PCHF Member
          • Mar 2022
          • 64

          #49
          I have installed HP Smart already, but apparently it can be run from the Microsoft Store without installing. Maybe that way it will work.
          Online HP Smart fails to find the printer automatically.
          It also fails to find the printer with the IP address.

          I restart the PC.
          The online HP Smart still fails.
          The installed HP Smart can’t find the printer either.

          I do a clean boot.
          The installed HP Smart still can’t find the printer. I didn’t try the online one.
          I reboot normally.

          Comment

          • Bruce
            PCHF Member
            • Oct 2017
            • 10697

            #50
            apologies if this has already been suggested and tried (I’m not going to skim read 50 posts when it’s just as fast to re-suggest) but at this stage have you tried taking the printer to another PC and using the driver from the HP website for it, here; https://support.hp.com/us-en/drivers...model/30334720

            expand the Drivers section, then the Basic Drivers section under that to see the driver.

            I’m just thinking that the current PC is a wasteland of different drivers now and perhaps nothing will work until the rig is nuked from space!
            (just my thoughts)

            Comment

            • PeterOz
              PCHF Technical Response Team
              • Mar 2021
              • 4181

              #51
              Originally posted by Bruce
              perhaps nothing will work until the rig is nuked from space!
              About all that is left

              Comment

              • Amoranemix2
                PCHF Member
                • Mar 2022
                • 64

                #52
                @Bruce :
                What do you mean with “taking the printer to another PC”? The printer works from a Mac. It also worked on this PC before Windows was reinstalled. I have an old Windows 7 PC that requires 25 minutes to boot from which I could try to print. It also works on this PC via USB.

                The HP Neverstop Laser MFT 1200n is a different printer. Mine is a HP LaserJet 1022n.

                Comment

                • PeterOz
                  PCHF Technical Response Team
                  • Mar 2021
                  • 4181

                  #53
                  Originally posted by Amoranemix2
                  It also works on this PC via USB.
                  It all works ok via usb?

                  Comment

                  • Bruce
                    PCHF Member
                    • Oct 2017
                    • 10697

                    #54
                    I meant physically taking the HP to another PC to verify the printer is fine.
                    and it seems to be, although another Windows PC would be a better test, as the Mac would have it’s own driver version.

                    if you get the printer working on another PC it hasn’t been connected to before, using the HP driver, then you could reasonably expect that same setup to work on a PC that has had Windows freshly reinstalled.

                    Comment

                    • PeterOz
                      PCHF Technical Response Team
                      • Mar 2021
                      • 4181

                      #55
                      one thing we have not checked
                      Open the cmd prompt and either type or copy and paste

                      what is in Blue. What is in Red is what you do e.g Enter (Press the Enter key)

                      Either type or copy and paste what is in [COLOR=rgb(41, 105, 176)]Blue. What is in Red is what you do e.g [COLOR=rgb(184, 49, 47)]Enter (Press the Enter key)

                      [COLOR=rgb(41, 105, 176)]ipconfig /all >“%userprofile%\desktop\ipconfig.txt” [COLOR=rgb(184, 49, 47)]Enter

                      This should put a text file on your desktop. Please attach the file in your reply.[/COLOR][/COLOR][/COLOR][/COLOR]

                      Comment

                      • Amoranemix2
                        PCHF Member
                        • Mar 2022
                        • 64

                        #56
                        PeterOz: “It all works ok via usb? “

                        I don’t know. It worked, but I have not extensively tested. See posts 4 and 37.

                        The printer has worked on the Windows 7 PC as a network printer. How would connecting it physically to the Windows 7 PC add information ?

                        There is also an isolated Windows 7 PC to which the printer could be connected. The driver would have to be brought there by other means than downloading.

                        I typed in the command prompt
                        ipconfig /all >“C:\users\Knarf\desktop\icponfig.txt”
                        The result is attached.

                        Comment

                        • PeterOz
                          PCHF Technical Response Team
                          • Mar 2021
                          • 4181

                          #57
                          I am running out of ideas
                          Can you look for this update and if you have it uninstall it.
                          [HEADING=2]KB5006670[/HEADING]

                          Comment

                          • Amoranemix2
                            PCHF Member
                            • Mar 2022
                            • 64

                            #58
                            I have looked for it in ‘Geïnstalleerde updates’ (Installed updates) and it is not listed.

                            I don’t print much via this computer, so it is not a big problem.

                            Comment

                            • PeterOz
                              PCHF Technical Response Team
                              • Mar 2021
                              • 4181

                              #59
                              reinstall windows an option?

                              Comment

                              • Amoranemix2
                                PCHF Member
                                • Mar 2022
                                • 64

                                #60
                                Reinstalling seems to be a bad option.

                                First, this issue is not worth the trouble. I would prefer to buy a new printer.
                                Second, I already reinstalled Windows in march. See [URL unfurl="true"]https://pchelpforum.net/t/cannot-install-windows-10-from-dvd-or-usb-stick.73833/[/URL]
                                The printer troubles appeared on a clean install. On the previous install on this PC it worked normally.

                                Comment

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