PC won't display 2 monitors at the same time

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  • pedrodi2121
    PCHF Member
    • Feb 2022
    • 57

    #1

    PC won't display 2 monitors at the same time

    So, about a month ago i was having some problems with my pc such as not turning on, I changed my motherboard and my power suply, before all of this happened, I used to use a dual monitor setup, one hdmi cable going into the gpu and another hdmi with a dvi-d adapter also to the same gpu, when my pc got back suddenly it wont detect 2 monitors at the same time, it was working just fine a month ago, ive tried everything. Nvidia control panel and windows doesnt detect 2 at the same time, but when i use them separately, it works just fine.

    Specs:

    Processor: I5-9400F
    GPU: 1660 super
    motherboard: H310
    Power Suply: 650W 80 PLUS BRONZE

    PLEASE HELP!
  • pedrodi2121
    PCHF Member
    • Feb 2022
    • 57

    #2
    UPDATE: I tried to connect another monitor as my second monitor and it worked just fine, the one i want to use as a second monitor is a bit old but it used to work just fine, for some reason my pc just doesnt detect this specific monitor t22c310 SAMSUNG

    Comment

    • pedrodi2121
      PCHF Member
      • Feb 2022
      • 57

      #3
      Originally posted by pedrodi2121
      UPDATE: I tried to connect another monitor as my second monitor and it worked just fine, the one i want to use as a second monitor is a bit old but it used to work just fine, for some reason my pc just doesnt detect this specific monitor t22c310 SAMSUNG
      Any ideas?

      Comment

      • Malnutrition
        PCHF Moderator
        • Jul 2016
        • 7041

        #4
        Bumping your thread like this makes it go un noticed. By replying to your own thread, you take it from the unanswered list.

        I’ll tag some help for you.

        @PeterOz @phillpower2 @Bruce @Rustys

        Comment

        • pedrodi2121
          PCHF Member
          • Feb 2022
          • 57

          #5
          Thank you mate, im desperately, tried everyhting, just bought a display port cable and still not being detected, im starting to give up

          Comment

          • PeterOz
            PCHF Technical Response Team
            • Mar 2021
            • 4181

            #6
            I suggest you try to turn off interlacing - I know it works when by itself.
            • For PC connection, you must use the HDMI (DVI) jack. • The interlace mode is not supported. • The set might operate abnormally if a non-standard video format is selected.

            Comment

            • pedrodi2121
              PCHF Member
              • Feb 2022
              • 57

              #7
              What does that mean? I know very little about pcs in gerenal, I dont think is a problem with my pc cause as i said, it worked fine with others 2 monitors, something about my t22c310 monitor is causing this to happen

              Comment

              • PeterOz
                PCHF Technical Response Team
                • Mar 2021
                • 4181

                #8
                That came from the manual of the samsung manual.
                Are you connected driectly to hdmi with this monitor ?
                Check your settings to see if it is set to interlaced or progressive - You need progressive
                plug direct to hdmi then check settings

                [ol]
                [li]From the NVIDIA Control Panel navigation tree pane, under Display, click Change resolution.[/li][li]To set progressive timing:[/li][ul]
                [li]From the list of HD resolutions, select a resolution with a “p” suffix, such as 1080p, or[/li][li]From the list of custom resolutions, select a custom resolution that contains the word “progressive”.[/li][/ul]
                [/ol]

                Comment

                • pedrodi2121
                  PCHF Member
                  • Feb 2022
                  • 57

                  #9
                  It didnt work… im starting to give up at this point, tried every single thing there is and still no hope. This monitor is connected to the gpu through a hdmi cable, no adapters

                  Comment

                  • PeterOz
                    PCHF Technical Response Team
                    • Mar 2021
                    • 4181

                    #10
                    So you put t22c310 on by itself to HDMI and it works.
                    You then connect a 2nd monitor via dvi and the t22c310 goes black ?
                    or the 2nd monitor plugged into dvi is not found ?
                    Am I correct?.
                    What driver is the GPU using.
                    [ul]
                    [li]Method 1: Right-click the Start button or press the Windows Logo + X key combination on the keyboard and, from the list, click to select Device Manager.[/li][/ul]
                    Click on the arrow next to Display Adapter
                    Right click on the display adapter
                    Left click on properties
                    Click on Driver Tab
                    Who is the driver provider and what is the driver version.

                    Comment

                    • pedrodi2121
                      PCHF Member
                      • Feb 2022
                      • 57

                      #11
                      I have 2 monitors, my main one is a C24F390 and secondary a T22C310, right now im only using the C24F390, T22C310 is plugged in but windows or nvidia control panel doesnt detect it, in the device manager under monitors tab it shows up only my C23F390, when i click on view devices hidden or not connected, the T22C310 shows up but it says that its not plugged in, for some reason this monitor (T22C310) works perfecly when its the only one connected, but when i plug both in, it detects only one or the other, if i turn on my pc with my T22C310 plugged in and then connect the C24F390, it wont detect the C24F390. Its really confusing but i hope i could clear out any doubts, thank you for helping me btw, i’ve been trying to fix this problem for so long, but it just doesnt make any sense to me.

                      Comment

                      • pedrodi2121
                        PCHF Member
                        • Feb 2022
                        • 57

                        #12
                        Also, i just updated the latest driver for my gpu today, i feel like it should be a problem to the T22C310 cause when i connect my main one C24F390 and another ACER monitor that my friend has both of them works perfectly, both get detected by windows and nvidia control panel.

                        Driver provider: NVIDIA
                        Driver version: 30.0. 15. 1165

                        Comment

                        • PeterOz
                          PCHF Technical Response Team
                          • Mar 2021
                          • 4181

                          #13
                          Can you go to this site Click On Me download Nvida Driver 472.84 install and test
                          Pic attached

                          Comment

                          • pedrodi2121
                            PCHF Member
                            • Feb 2022
                            • 57

                            #14
                            Downloading it right now, just this one you want me to download?

                            Comment

                            • pedrodi2121
                              PCHF Member
                              • Feb 2022
                              • 57

                              #15
                              All downloaded, nothing changed.

                              Comment

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