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also if I reinstall windows 10 as I have windows 10 pro will I be reinstalling windows 10 pro or would it install the standards windows 10?
thank you for the help, much appreciated
When you reinstall W10, the license key is burned into the motherboard, so whatever version you have now is the version that will be installed.
Originally posted by dannyd3942
I used Avg, norton, Mcafee and microsoft malicious software remover to scan the whole computer and I’ve used different mouses but the same glitch occurs
Don’t ever use more than one real-time anti-virus. It can cause a lot more issues than you realize.
and while installing Win10, when it asks for the Product Key, answer I don’t have one and when the PC is next online it’ll check with the Windows servers and auto-activate for you.
the reinstall (sadly) of Win10 is no guarantee that your mouse issue will be resolved - I mean - it certainly should be, but 100%, sorry, can’t give that.
and my reasoning is because it still glitches in Safe Mode.
all your scans finding nothing is not unheard of, whatever happened did it’s thing and buggered off.
but for the mouse to only go pear-shaped in one activity and do it for all mouses (mice?) indicates a system file corruption and only a reload will give that warm fuzzy feeling that anything along those lines has been rectified.
so even though there is a very slim chance it may not help, it is the next logical step you have to try.
and while installing Win10, when it asks for the Product Key, answer I don’t have one and when the PC is next online it’ll check with the Windows servers and auto-activate for you.
the reinstall (sadly) of Win10 is no guarantee that your mouse issue will be resolved - I mean - it certainly should be, but 100%, sorry, can’t give that.
and my reasoning is because it still glitches in Safe Mode.
all your scans finding nothing is not unheard of, whatever happened did it’s thing and buggered off.
but for the mouse to only go pear-shaped in one activity and do it for all mouses (mice?) indicates a system file corruption and only a reload will give that warm fuzzy feeling that anything along those lines has been rectified.
so even though there is a very slim chance it may not help, it is the next logical step you have to try.
So yeah I reset my computer which took like a lifetime and for some reason the mouse issue is still occurring and how do I do a reload?
what sort of install?
a reset (leaving your files in place) or a reset (wipes and starts again from scratch) ?
because either should have taken mere minutes. I reset mine last weekend and Windows took under 10 minutes to install from the USB image.
what sort of install?
a reset (leaving your files in place) or a reset (wipes and starts again from scratch) ?
because either should have taken mere minutes. I reset mine last weekend and Windows took under 10 minutes to install from the USB image.
I did a reset which left the files in place and checked the mouse and it still had issues then went to settings and did a full reset so wiped everything and the issue is still there
resetting from ‘within’ is using whatever system files are on your drive, where ever that is, most likely the Recovery partition.
and the state(age?) of those is unknown.
making a new ISO image and resetting from that guarantees the latest files from MS.
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