Mouse broken or a virus?

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  • dannyd3942
    PCHF Member
    • Jun 2018
    • 27

    #1

    Mouse broken or a virus?

    So basically my mouse has been acting up so it has started to glitch, for example if I try to open a drop down box it will automatically glitch, with the side bar which you use to scroll down it doesn’t allow me to continuously scroll down and on certain software it won’t let me select certains stuff i.e. on FL studio, so I tried using a different mouse but it still has the same problem and then I uninstalled and reinstalled drivers and nothing changed. I recently did install FL so maybe I have a virus?
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #2
    How does the mouse connect to the system?
    What is the Operating System and version
    Originally posted by dannyd3942
    I recently did install FL so maybe I have a virus?
    Have you tried uninstalling this?
    Originally posted by dannyd3942
    so I tried using a different mouse but it still has the same problem and then I uninstalled and reinstalled drivers and nothing changed.
    Have you tried different USB ports? Not the Blue ones.

    Comment

    • dannyd3942
      PCHF Member
      • Jun 2018
      • 27

      #3
      Its through USB for one mouse and bluetooth I believe for the second
      Windows 10 32 bit

      I installed it through torrent and just uninstalled it and restarted it but no changes and I’ve tried different usb ports so I’m gonna guess that I’ll have to system reset it?

      Comment

      • dannyd3942
        PCHF Member
        • Jun 2018
        • 27

        #4
        Originally posted by Rustys
        How does the mouse connect to the system?
        What is the Operating System and version
        Have you tried uninstalling this?
        Have you tried different USB ports? Not the Blue ones.
        Its through USB for one mouse and bluetooth I believe for the second
        Windows 10 32 bit

        I installed it through torrent and just uninstalled it and restarted it but no changes and I’ve tried different usb ports so I’m gonna guess that I’ll have to system reset it?

        Comment

        • Bruce
          PCHF Moderator
          • Oct 2017
          • 10702

          #5
          installed FL Studio via a torrent… ?
          I’ll go out on a limb and say, Yes, you also installed ‘something else’ with that torrent. ops:

          and just to check… the mouse was fine before the FL install?

          Comment

          • dannyd3942
            PCHF Member
            • Jun 2018
            • 27

            #6
            Originally posted by Bruce
            installed FL Studio via a torrent… ?
            I’ll go out on a limb and say, Yes, you also installed ‘something else’ with that torrent. ops:

            and just to check… the mouse was fine before the FL install?
            Yeah a friend linked me the torrent which he used and I installed fl about a week/2 weeks ago and it was fine but this problem started occurring around yesterday/the day before and I used my AVG and mcafee to check for viruses and such but they said my system is fine so should I just system reset my thing?

            Comment

            • dannyd3942
              PCHF Member
              • Jun 2018
              • 27

              #7
              So recently my mouse has been acting up, I believed it was due to a virus but after hours of checks that seems to not be the case. My mouse can’t scroll using the right bar and when I press drop down boxes it automatically closes them, I then found a webpage which told me to press alt, ctrl and shift on both sides of keyboard to reset it and somehow it actually fixed my mouse but once again the problem has come back and the button trick doesn’t work. I’ve tried using different mouses and reinstalling drivers but that doesn;t work so should I system restore or ?

              Comment

              • veeg
                PCHF Director
                • Jul 2016
                • 8982

                #8
                Hello

                Malware and virus’s can cause that and also a failing mouse could be an issue as well. What checks did you do to make you think there wasn’t a virus involved?

                @Rustys @phillpower2 @Malnutrition jmarket

                Comment

                • Rustys
                  PCHF Member
                  • Jul 2016
                  • 7862

                  #9
                  Merged the two threads together same issue.

                  Comment

                  • Rustys
                    PCHF Member
                    • Jul 2016
                    • 7862

                    #10
                    Originally posted by dannyd3942
                    I installed it through torrent and just uninstalled it and restarted it but no changes and I’ve tried different usb ports so I’m gonna guess that I’ll have to system reset it?
                    Torrents are notorious for carrying corrupt/infected/hacked/ETC software.
                    Originally posted by dannyd3942
                    Yeah a friend linked me the torrent which he used and I installed fl about a week/2 weeks ago and it was fine but this problem started occurring around yesterday/the day before and I used my AVG and mcafee to check for viruses and such but they said my system is fine so should I just system reset my thing?
                    Can sit on the system before it takes affect. Having more than on Antivirus running on your system will cause issue they will state that each other an infection. Reset is up to you would have out security team check you system before you do.

                    Comment

                    • Bruce
                      PCHF Moderator
                      • Oct 2017
                      • 10702

                      #11
                      one quick test may be to start the PC in Safe Mode and see if the mouse still misbehaves.

                      Comment

                      • dannyd3942
                        PCHF Member
                        • Jun 2018
                        • 27

                        #12
                        Originally posted by vger
                        Hello

                        Malware and virus’s can cause that and also a failing mouse could be an issue as well. What checks did you do to make you think there wasn’t a virus involved?

                        @Rustys @phillpower2 @Malnutrition @jmarket
                        I used Avg, norton, Mcafee and microsoft malicious software remover to scan the whole computer and I’ve used different mouses but the same glitch occurs

                        Comment

                        • dannyd3942
                          PCHF Member
                          • Jun 2018
                          • 27

                          #13
                          Originally posted by Bruce
                          one quick test may be to start the PC in Safe Mode and see if the mouse still misbehaves.
                          Mouse does still misbehave but on two occasions the mouse started to function normally but if I turned off the PC and turned it back on the problem recurred

                          Comment

                          • dannyd3942
                            PCHF Member
                            • Jun 2018
                            • 27

                            #14
                            Originally posted by Rustys
                            Torrents are notorious for carrying corrupt/infected/hacked/ETC software.

                            Can sit on the system before it takes affect. Having more than on Antivirus running on your system will cause issue they will state that each other an infection. Reset is up to you would have out security team check you system before you do.
                            Yeah I was thinking to back up the files then reinstall windows 10 would that most likely solve the problem?

                            Comment

                            • veeg
                              PCHF Director
                              • Jul 2016
                              • 8982

                              #15
                              Originally posted by dannyd3942
                              Yeah I was thinking to back up the files then reinstall windows 10 would that most likely solve the problem?
                              Yes that would probably fix that,as far as any virus or malware is concerned. It would be a good idea to have those files scanned,before you do that…

                              Comment

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