Acer S240HL Stopped Working

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  • Johan
    PCHF Member
    • Feb 2017
    • 6

    #1

    Acer S240HL Stopped Working

    Hi, I hope this is the right place to post this.

    I have an Asus ROG (system model G751JY) laptop running Windows 10. I have (or had) an Acer S240HL screen plugged in via HDMI which I use as the main screen.

    I was highlighting text on a PDF file using Acrobat Reader DC, and all of a sudden my computer crashed (both screens went black). When it fixed itself the Acer screen was no longer functioning. I went into the display settings page and the Acer screen could not be detected. I tried turning the computer off and on, unplugging the screen and plugging it in. That did not work. I tried updating all the relevant drivers but apparently they are all up to date. The screen still cannot be detected.

    The only thing I did differently before the crash was to disable the wi-fi adapter (so as not o get distracted by the internet while working). But I struggle to see how that could have caused my current issue.

    Any help and advice is greatly appreciated.
  • Malnutrition
    PCHF Moderator
    • Jul 2016
    • 7045

    #2
    Welcome to PCHF.

    Lets get some info from your machine to get the ball rolling.

    First, have you tried a system restore to when everything was working correctly?

    Speccy Scan.

    [ul]
    [li]Please go here and download Speccy.[/li][li]Install and run the program.[/li][li]Upon Completion:[/li][li]Hit File[/li][li]Publish Snap Shot[/li][li]A link will appear, post that link.[/li][/ul]

    MiniToolBox Scan

    Please download MINITOOLBOX and run it.

    Checkmark following boxes:

    Flush DNS
    Reset FF proxy Settings
    Reset Ie Proxy Settings
    Report IE Proxy Settings
    Report FF Proxy Settings
    List content of Hosts
    List IP configuration
    List Winsock Entries
    List last 10 Event Viewer log
    List Installed Programs
    List Users, Partitions and Memory size
    List Devices (problems only)

    Click Go post the result.

    Comment

    • Johan
      PCHF Member
      • Feb 2017
      • 6

      #3
      Hey, thanks for the response. I’m an idiot and had not enabled system restore. Also, I’m having some difficulty downloading Speccy, I get this message:

      ERROR

      The request could not be satisfied.
      CloudFront is currently experiencing problems with requesting objects from Amazon S3.

      Here are the results from MINITOOLBOX:

      MiniToolBox by Farbar Version: 17-06-2016
      Ran by Johan (administrator) on 28-02-2017 at 19:04:36
      Running from “C:\Users\Johan\Downloads”
      Microsoft Windows 10 Home (X64)
      Model: G751JY Manufacturer: ASUSTeK COMPUTER INC.
      Boot Mode: Normal


      ========================= Flush DNS: ===================================

      Windows IP Configuration

      Successfully flushed the DNS Resolver Cache.

      ========================= IE Proxy Settings: ==============================

      Proxy is not enabled.
      No Proxy Server is set.

      “Reset IE Proxy Settings”: IE Proxy Settings were reset.

      ========================= FF Proxy Settings: ==============================

      “Reset FF Proxy Settings”: Firefox Proxy settings were reset.

      ========================= Hosts content: =================================
      ========================= IP Configuration: ================================

      Intel(R) Dual Band Wireless-AC 7260 = WiFi (Connected)
      Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)
      TunnelBear Adapter V9 = Ethernet 2 (Media disconnected)
      [HEADING=1]----------------------------------[/HEADING]
      [HEADING=1]IPv4 Configuration[/HEADING]
      [HEADING=1]----------------------------------[/HEADING]
      pushd interface ipv4

      reset
      set global icmpredirects=enabled taskoffload=enabled
      set interface interface=“Local Area Connection* 2” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
      set interface interface=“Local Area Connection* 1” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
      set interface interface=“Ethernet” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
      set interface interface=“WiFi” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
      set interface interface=“Ethernet 2” forwarding=enabled advertise=enabled metric=0 nud=enabled ignoredefaultroutes=disabled

      popd
      [HEADING=1]End of IPv4 configuration[/HEADING]
      Windows IP Configuration

      Host Name . . . . . . . . . . . . : Johan-ROG
      Primary Dns Suffix . . . . . . . :
      Node Type . . . . . . . . . . . . : Hybrid
      IP Routing Enabled. . . . . . . . : No
      WINS Proxy Enabled. . . . . . . . : No

      Ethernet adapter Ethernet 2:

      Media State . . . . . . . . . . . : Media disconnected
      Connection-specific DNS Suffix . :
      Description . . . . . . . . . . . : TunnelBear Adapter V9
      Physical Address. . . . . . . . . : 00-FF-4D-84-72-2F
      DHCP Enabled. . . . . . . . . . . : Yes
      Autoconfiguration Enabled . . . . : Yes

      Ethernet adapter Ethernet:

      Media State . . . . . . . . . . . : Media disconnected
      Connection-specific DNS Suffix . : default
      Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
      Physical Address. . . . . . . . . : AC-9E-17-9C-4E-6D
      DHCP Enabled. . . . . . . . . . . : Yes
      Autoconfiguration Enabled . . . . : Yes

      Wireless LAN adapter Local Area Connection* 2:

      Media State . . . . . . . . . . . : Media disconnected
      Connection-specific DNS Suffix . :
      Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
      Physical Address. . . . . . . . . : E8-B1-FC-26-CA-33
      DHCP Enabled. . . . . . . . . . . : Yes
      Autoconfiguration Enabled . . . . : Yes

      Wireless LAN adapter WiFi:

      Connection-specific DNS Suffix . :
      Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 7260
      Physical Address. . . . . . . . . : E8-B1-FC-26-CA-32
      DHCP Enabled. . . . . . . . . . . : Yes
      Autoconfiguration Enabled . . . . : Yes
      Link-local IPv6 Address . . . . . : fe80::89a2:35f4:3e50:5df7%11(Preferred)
      IPv4 Address. . . . . . . . . . . : 192.168.0.104(Preferred)
      Subnet Mask . . . . . . . . . . . : 255.255.255.0
      Lease Obtained. . . . . . . . . . : 28 February 2017 18:19:31
      Lease Expires . . . . . . . . . . : 28 February 2017 20:21:18
      Default Gateway . . . . . . . . . : 192.168.0.1
      DHCP Server . . . . . . . . . . . : 192.168.0.1
      DHCPv6 IAID . . . . . . . . . . . : 82358780
      DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-01-43-32-AC-9E-17-9C-4E-6D
      DNS Servers . . . . . . . . . . . : 192.168.0.1
      NetBIOS over Tcpip. . . . . . . . : Enabled

      Tunnel adapter Local Area Connection* 3:

      Connection-specific DNS Suffix . :
      Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
      Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
      DHCP Enabled. . . . . . . . . . . : No
      Autoconfiguration Enabled . . . . : Yes
      IPv6 Address. . . . . . . . . . . : 2001:0:1766:9820:2cc1:d40:af42:58e7(Preferred)
      Link-local IPv6 Address . . . . . : fe80::2cc1:d40:af42:58e7%2(Preferred)
      Default Gateway . . . . . . . . . : ::
      DHCPv6 IAID . . . . . . . . . . . : 33554432
      DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-01-43-32-AC-9E-17-9C-4E-6D
      NetBIOS over Tcpip. . . . . . . . : Disabled

      Tunnel adapter isatap.{AFE2B3CB-860E-4343-906A-303118265498}:

      Media State . . . . . . . . . . . : Media disconnected
      Connection-specific DNS Suffix . :
      Description . . . . . . . . . . . : Microsoft ISATAP Adapter
      Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
      DHCP Enabled. . . . . . . . . . . : No
      Autoconfiguration Enabled . . . . : Yes
      Server: UnKnown
      Address: 192.168.0.1

      Name: google.com
      Addresses: 2a00:1450:4009:801::200e
      216.58.212.110

      Pinging google.com [216.58.213.78] with 32 bytes of data:
      Reply from 216.58.213.78: bytes=32 time=22ms TTL=55
      Reply from 216.58.213.78: bytes=32 time=20ms TTL=55

      Ping statistics for 216.58.213.78:
      Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
      Approximate round trip times in milli-seconds:
      Minimum = 20ms, Maximum = 22ms, Average = 21ms
      Server: UnKnown
      Address: 192.168.0.1

      Name: yahoo.com
      Addresses: 2001:4998:44:204::a7
      2001:4998:c:a06::2:4008
      2001:4998:58:c02::a9
      98.139.183.24
      98.138.253.109
      206.190.36.45

      Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
      Reply from 98.139.183.24: bytes=32 time=92ms TTL=51
      Reply from 98.139.183.24: bytes=32 time=93ms TTL=51

      Ping statistics for 98.139.183.24:
      Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
      Approximate round trip times in milli-seconds:
      Minimum = 92ms, Maximum = 93ms, Average = 92ms

      Pinging 127.0.0.1 with 32 bytes of data:
      Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
      Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
      [HEADING=1]Ping statistics for 127.0.0.1:
      Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
      Approximate round trip times in milli-seconds:
      Minimum = 0ms, Maximum = 0ms, Average = 0ms[/HEADING]
      [HEADING=1]Interface List
      6…00 ff 4d 84 72 2f …TunnelBear Adapter V9
      13…ac 9e 17 9c 4e 6d …Realtek PCIe GBE Family Controller
      5…e8 b1 fc 26 ca 33 …Microsoft Wi-Fi Direct Virtual Adapter
      11…e8 b1 fc 26 ca 32 …Intel(R) Dual Band Wireless-AC 7260
      1…Software Loopback Interface 1
      2…00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
      32…00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter[/HEADING]
      [HEADING=1]IPv4 Route Table[/HEADING]
      [HEADING=1]Active Routes:
      Network Destination Netmask Gateway Interface Metric
      0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.104 45
      127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
      127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
      127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
      192.168.0.0 255.255.255.0 On-link 192.168.0.104 301
      192.168.0.104 255.255.255.255 On-link 192.168.0.104 301
      192.168.0.255 255.255.255.255 On-link 192.168.0.104 301
      224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
      224.0.0.0 240.0.0.0 On-link 192.168.0.104 301
      255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
      255.255.255.255 255.255.255.255 On-link 192.168.0.104 301[/HEADING]
      Persistent Routes:
      None
      [HEADING=1]IPv6 Route Table[/HEADING]
      [HEADING=1]Active Routes:
      If Metric Network Destination Gateway
      2 331 ::/0 On-link
      1 331 ::1/128 On-link
      2 331 2001::/32 On-link
      2 331 2001:0:1766:9820:2cc1:d40:af42:58e7/128
      On-link
      11 301 fe80::/64 On-link
      2 331 fe80::/64 On-link
      2 331 fe80::2cc1:d40:af42:58e7/128
      On-link
      11 301 fe80::89a2:35f4:3e50:5df7/128
      On-link
      1 331 ff00::/8 On-link
      2 331 ff00::/8 On-link
      11 301 ff00::/8 On-link[/HEADING]
      Persistent Routes:
      None
      ========================= Winsock entries =====================================

      Catalog5 01 C:\WINDOWS\SysWoW64\napinsp.dll [55808] (Microsoft Corporation)
      Catalog5 02 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
      Catalog5 03 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
      Catalog5 04 C:\WINDOWS\SysWoW64\NLAapi.dll [65024] (Microsoft Corporation)
      Catalog5 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
      Catalog5 06 C:\WINDOWS\SysWoW64\winrnr.dll [24064] (Microsoft Corporation)
      Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
      Catalog9 01 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
      Catalog9 02 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
      Catalog9 03 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
      Catalog9 04 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
      Catalog9 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
      Catalog9 06 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
      Catalog9 07 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
      Catalog9 08 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
      Catalog9 09 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
      Catalog9 10 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
      Catalog9 11 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
      Catalog9 12 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
      x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
      x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
      x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
      x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
      x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
      x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
      x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
      x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
      x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
      x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
      x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
      x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
      x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
      x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
      x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
      x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
      x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
      x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
      x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)

      ========================= Event log errors: ===============================
      [HEADING=1]Application errors:[/HEADING]
      Error: (02/28/2017 05:58:29 PM) (Source: Application Error) (User: )
      Description: Faulting application name: nvcplui.exe, version: 8.1.920.0, time stamp: 0x57bf5dc0
      Faulting module name: nvcplui.exe, version: 8.1.920.0, time stamp: 0x57bf5dc0
      Exception code: 0x40000015
      Fault offset: 0x00000000001cb3e9
      Faulting process ID: 0x8d8
      Faulting application start time: 0xnvcplui.exe0
      Faulting application path: nvcplui.exe1
      Faulting module path: nvcplui.exe2
      Report ID: nvcplui.exe3
      Faulting package full name: nvcplui.exe4
      Faulting package-relative application ID: nvcplui.exe5

      Error: (02/28/2017 05:55:42 PM) (Source: Application Error) (User: )
      Description: Faulting application name: nvcplui.exe, version: 8.1.920.0, time stamp: 0x57bf5dc0
      Faulting module name: nvcplui.exe, version: 8.1.920.0, time stamp: 0x57bf5dc0
      Exception code: 0x40000015
      Fault offset: 0x00000000001cb3e9
      Faulting process ID: 0x7a4
      Faulting application start time: 0xnvcplui.exe0
      Faulting application path: nvcplui.exe1
      Faulting module path: nvcplui.exe2
      Report ID: nvcplui.exe3
      Faulting package full name: nvcplui.exe4
      Faulting package-relative application ID: nvcplui.exe5

      Error: (02/28/2017 05:34:44 PM) (Source: Application Error) (User: )
      Description: Faulting application name: dwm.exe, version: 10.0.14393.0, time stamp: 0x578999ab
      Faulting module name: dwmcore.dll, version: 10.0.14393.479, time stamp: 0x5825897b
      Exception code: 0xc0000005
      Fault offset: 0x0000000000144734
      Faulting process ID: 0xadc
      Faulting application start time: 0xdwm.exe0
      Faulting application path: dwm.exe1
      Faulting module path: dwm.exe2
      Report ID: dwm.exe3
      Faulting package full name: dwm.exe4
      Faulting package-relative application ID: dwm.exe5

      Error: (02/28/2017 05:03:30 AM) (Source: DbxSvc) (User: )
      Description: (-2145452013) The system could not find the filter specified.

      Error: (02/23/2017 11:53:07 AM) (Source: Application Error) (User: )
      Description: Faulting application name: mbamservice.exe, version: 3.2.21.0, time stamp: 0x56bd3616
      Faulting module name: mbamservice.exe, version: 3.2.21.0, time stamp: 0x56bd3616
      Exception code: 0x40000015
      Fault offset: 0x000ad2a6
      Faulting process ID: 0x2a00
      Faulting application start time: 0xmbamservice.exe0
      Faulting application path: mbamservice.exe1
      Faulting module path: mbamservice.exe2
      Report ID: mbamservice.exe3
      Faulting package full name: mbamservice.exe4
      Faulting package-relative application ID: mbamservice.exe5

      Error: (02/22/2017 07:30:23 PM) (Source: Perflib) (User: )
      Description: BITSC:\Windows\System32\bitsperf.dll8

      Error: (02/21/2017 01:27:17 AM) (Source: Application Error) (User: )
      Description: Faulting application name: mbamservice.exe, version: 3.2.21.0, time stamp: 0x56bd3616
      Faulting module name: mbamservice.exe, version: 3.2.21.0, time stamp: 0x56bd3616
      Exception code: 0x40000015
      Fault offset: 0x000ad2a6
      Faulting process ID: 0x2c80
      Faulting application start time: 0xmbamservice.exe0
      Faulting application path: mbamservice.exe1
      Faulting module path: mbamservice.exe2
      Report ID: mbamservice.exe3
      Faulting package full name: mbamservice.exe4
      Faulting package-relative application ID: mbamservice.exe5

      Error: (02/17/2017 12:40:27 PM) (Source: Application Error) (User: )
      Description: Faulting application name: mbamservice.exe, version: 3.2.21.0, time stamp: 0x56bd3616
      Faulting module name: mbamservice.exe, version: 3.2.21.0, time stamp: 0x56bd3616
      Exception code: 0x40000015
      Fault offset: 0x000ad2a6
      Faulting process ID: 0x1c24
      Faulting application start time: 0xmbamservice.exe0
      Faulting application path: mbamservice.exe1
      Faulting module path: mbamservice.exe2
      Report ID: mbamservice.exe3
      Faulting package full name: mbamservice.exe4
      Faulting package-relative application ID: mbamservice.exe5

      Error: (02/16/2017 01:38:56 AM) (Source: Bonjour Service) (User: )
      Description: Task Scheduling Error: m->NextScheduledSPRetry 2203

      Error: (02/16/2017 01:38:56 AM) (Source: Bonjour Service) (User: )
      Description: Task Scheduling Error: m->NextScheduledEvent 2203
      [HEADING=1]System errors:[/HEADING]
      Error: (02/28/2017 06:24:24 PM) (Source: DCOM) (User: NT AUTHORITY)
      Description: {784E29F4-5EBE-4279-9948-1E8FE941646D}

      Error: (02/28/2017 06:21:23 PM) (Source: DCOM) (User: NT AUTHORITY)
      Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

      Error: (02/28/2017 06:20:55 PM) (Source: DCOM) (User: NT AUTHORITY)
      Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

      Error: (02/28/2017 05:57:56 PM) (Source: DCOM) (User: NT AUTHORITY)
      Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

      Error: (02/28/2017 05:39:42 PM) (Source: DCOM) (User: NT AUTHORITY)
      Description: {784E29F4-5EBE-4279-9948-1E8FE941646D}

      Error: (02/28/2017 05:38:06 PM) (Source: DCOM) (User: NT AUTHORITY)
      Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

      Error: (02/28/2017 05:36:12 PM) (Source: DCOM) (User: NT AUTHORITY)
      Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

      Error: (02/28/2017 05:35:46 PM) (Source: DCOM) (User: NT AUTHORITY)
      Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

      Error: (02/28/2017 05:35:07 PM) (Source: DCOM) (User: NT AUTHORITY)
      Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

      Error: (02/28/2017 05:34:59 PM) (Source: Service Control Manager) (User: )
      Description: The CDPUserSvc_2cf4d802 service failed to start due to the following error:
      %%5 = Access is denied.
      [HEADING=1]Microsoft Office Sessions:[/HEADING]
      Error: (02/28/2017 05:58:29 PM) (Source: Application Error)(User: )
      Description: nvcplui.exe8.1.920.057bf5dc0nvcplui.exe8.1.920.057 bf5dc04000001500000000001cb3e98d801d291ec4442b1aaC :\Program Files\NVIDIA Corporation\Control Panel Client\nvcplui.exeC:\Program Files\NVIDIA Corporation\Control Panel Client\nvcplui.exe23f03eb6-f94d-47ef-90f7-2e10acc07ec2

      Error: (02/28/2017 05:55:42 PM) (Source: Application Error)(User: )
      Description: nvcplui.exe8.1.920.057bf5dc0nvcplui.exe8.1.920.057 bf5dc04000001500000000001cb3e97a401d291ebdf246708C :\Program Files\NVIDIA Corporation\Control Panel Client\nvcplui.exeC:\Program Files\NVIDIA Corporation\Control Panel Client\nvcplui.exea46edf8a-4b17-43fe-ae29-576afc739a0c

      Error: (02/28/2017 05:34:44 PM) (Source: Application Error)(User: )
      Description: dwm.exe10.0.14393.0578999abdwmcore.dll10.0.14393.4 795825897bc00000050000000000144734adc01d29185ebec2 f65C:\WINDOWS\System32\dwm.exeC:\WINDOWS\System32\ dwmcore.dll90e3d516-c609-4c76-8d7c-dbf9396bbf34

      Error: (02/28/2017 05:03:30 AM) (Source: DbxSvc)(User: )
      Description: (-2145452013) The system could not find the filter specified.

      Error: (02/23/2017 11:53:07 AM) (Source: Application Error)(User: )
      Description: mbamservice.exe3.2.21.056bd3616mbamservice.exe3.2. 21.056bd361640000015000ad2a62a0001d28c3df180629cC: \Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exec02073e1-7f2c-480e-ba68-f278b5732fde

      Error: (02/22/2017 07:30:23 PM) (Source: Perflib)(User: )
      Description: BITSC:\Windows\System32\bitsperf.dll8

      Error: (02/21/2017 01:27:17 AM) (Source: Application Error)(User: )
      Description: mbamservice.exe3.2.21.056bd3616mbamservice.exe3.2. 21.056bd361640000015000ad2a62c8001d289ea352deb71C: \Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exeeb3b297a-c14e-4a72-a44e-5a17b94d675d

      Error: (02/17/2017 12:40:27 PM) (Source: Application Error)(User: )
      Description: mbamservice.exe3.2.21.056bd3616mbamservice.exe3.2. 21.056bd361640000015000ad2a61c2401d28847a9268193C: \Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exedd07e29c-e47f-4667-9f18-203e373e82b3

      Error: (02/16/2017 01:38:56 AM) (Source: Bonjour Service)(User: )
      Description: Task Scheduling Error: m->NextScheduledSPRetry 2203

      Error: (02/16/2017 01:38:56 AM) (Source: Bonjour Service)(User: )
      Description: Task Scheduling Error: m->NextScheduledEvent 2203
      [HEADING=1]CodeIntegrity Errors:[/HEADING]
      Date: 2017-02-23 11:45:15.402
      Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

      Date: 2017-02-23 11:45:15.399
      Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

      Date: 2017-02-23 11:41:17.060
      Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

      Date: 2017-02-23 11:41:17.039
      Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

      Date: 2017-02-15 10:29:46.813
      Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

      Date: 2017-02-15 10:29:46.796
      Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

      Date: 2017-02-13 22:54:23.055
      Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

      Date: 2017-02-13 22:54:23.052
      Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

      Date: 2017-02-13 22:54:23.049
      Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

      Date: 2017-01-30 22:16:46.429
      Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

      =========================== Installed Programs ============================

      Adobe Acrobat Reader DC (HKLM-x32...{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.023.20070 - Adobe Systems Incorporated)
      Adobe Flash Player 24 NPAPI (HKLM-x32...\Adobe Flash Player NPAPI) (Version: 24.0.0.221 - Adobe Systems Incorporated)
      Age of Mythology: Extended Edition (HKLM-x32...\Steam App 266840) (Version: - SkyBox Labs)
      Akamai NetSession Interface (HKCU...\Akamai) (Version: - Akamai Technologies, Inc)
      Anno 2070 (HKLM...\Steam App 48240) (Version: - Blue Byte)
      Ansel (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Ansel) (Version: 372.70 - NVIDIA Corporation) Hidden
      ASUS Live Update (HKLM-x32...{FA540E67-095C-4A1B-97BA-4D547DEC9AF4}) (Version: 3.4.3 - ASUS)
      ASUS ROG Gaming Mouse (HKLM-x32...{3B9E171F-A955-4834-B877-447C0A437260}) (Version: 2.00.026 - ASUS)
      ASUS ROG MacroKey (HKLM-x32...{348022C5-F497-4333-AFEE-208F22F169F2}is1) (Version: 1.0.0.28 - G-spy Co., Ltd)
      ASUS Screen Saver (HKLM-x32...{0FBEEDF8-30FA-4FA3-B31F-C9C7E7E8DFA2}) (Version: 2.0.5 - ASUS)
      ASUS Splendid Video Enhancement Technology (HKLM-x32...{0969AF05-4FF6-4C00-9406-43599238DE0D}) (Version: 3.02.0001 - ASUS)
      ASUS USB Charger Plus (HKLM-x32...{A859E3E5-C62F-4BFA-AF1D-2B95E03166AF}) (Version: 4.0.1 - ASUS)
      ATK Package (HKLM-x32...{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}) (Version: 1.0.0037 - ASUS)
      AVG Web TuneUp (HKLM-x32...\AVG Web TuneUp) (Version: 4.3.7.452 - AVG Technologies)
      Battle.net (HKLM-x32...\Battle.net) (Version: - Blizzard Entertainment)
      Battleborn Open Beta (HKLM...\Steam App 451070) (Version: - )
      Besiege (HKLM-x32...\Steam App 346010) (Version: - Spiderling Studios)
      Bonjour (HKLM...{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
      CameraHelperMsi (HKLM-x32...{15634701-BACE-4449-8B25-1567DA8C9FD3}) (Version: 13.51.815.0 - Logitech) Hidden
      CyberLink MediaStory (HKLM-x32...\InstallShield
      {55762F9A-FCE3-45d5-817B-051218658423}) (Version: 1.0.1314 - CyberLink Corp.)
      Discord (HKCU...\Discord) (Version: 0.0.296 - Hammer & Chisel, Inc.)
      DOOM 3 (HKLM...\Steam App 9050) (Version: - id Software)
      DOOM Open Beta (HKLM...\Steam App 350470) (Version: - id Software)
      Dota 2 (HKLM-x32...\Steam App 570) (Version: - Valve)
      Dropbox (HKLM-x32...\Dropbox) (Version: 20.4.19 - Dropbox, Inc.)
      Dropbox Update Helper (HKLM-x32...{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.65.1 - Dropbox, Inc.) Hidden
      Duel of Champions (HKCU...\MMDoC-PDCLive) (Version: - Ubisoft)
      Duelyst (HKLM...\Steam App 291410) (Version: - Counterplay Games Inc.)
      DYMO Label v.8 (HKLM-x32...\DYMO Label v.8) (Version: 8.5.1.1816 - Sanford, L.P.)
      ELAN Touchpad 11.5.20.3_X64_WHQL (HKLM...\Elantech) (Version: 11.5.20.3 - ELAN Microelectronic Corp.)
      erLT (HKLM-x32...{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}) (Version: 1.20.138.34 - Logitech, Inc.) Hidden
      Evolve (HKLM-x32...\Steam App 273350) (Version: - Turtle Rock Studios)
      FTL: Faster Than Light (HKLM-x32...\Steam App 212680) (Version: - Subset Games)
      Genesys USB Mass Storage Device (HKLM-x32...{959B7F35-2819-40C5-A0CD-3C53B5FCC935}) (Version: 4.3.1.1 - Genesys Logic)
      Google Chrome (HKLM-x32...\Google Chrome) (Version: 56.0.2924.87 - Google Inc.)
      Google Update Helper (HKLM-x32...{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.32.7 - Google Inc.) Hidden
      Half-Life 2 (HKLM-x32...\Steam App 220) (Version: - Valve)
      Hearthstone (HKLM-x32...\Hearthstone) (Version: - Blizzard Entertainment)
      Hearthstone Deck Tracker (HKCU...\HearthstoneDeckTracker) (Version: 1.1.5.1 - HearthSim)
      Heroes of the Storm (HKLM-x32...\Heroes of the Storm) (Version: - Blizzard Entertainment)
      How to Survive 2 (HKLM...\Steam App 360170) (Version: - EKO Software)
      HP Deskjet 3070 B611 series Basic Device Software (HKLM...{B08ED12B-F101-45D1-B13C-B203EA67AD6B}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
      I am Bread (HKLM-x32...\Steam App 327890) (Version: - Bossa Studios)
      Intel Collaborative Processor Performance Control (HKLM-x32...\0E7DAF70-FB54-4B91-B192-7E771C25AEEB) (Version: 1.0.0.1016 - Intel Corporation)
      Intel(R) Management Engine Components (HKLM-x32...{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.6.0.1038 - Intel Corporation)
      Intel(R) PROSet/Wireless Software for Bluetooth(R) Technology(patch version 17.0.1419.2) (HKLM...{302600C1-6BDF-4FD1-1405-148929CC1385}) (Version: 17.0.1405.0464 - Intel Corporation)
      Intel® PROSet/Wireless Software (HKLM-x32...{6535d76a-59fb-4935-b2c5-cd61917c4a4b}) (Version: 17.16.0 - Intel Corporation)
      League of Legends (HKLM-x32...{DB179A5E-BDE5-4565-AE14-AA10C64C0572}) (Version: 3.0.1 - Riot Games) Hidden
      League of Legends (HKLM-x32...\League of Legends 3.0.1) (Version: 3.0.1 - Riot Games)
      Logitech Gaming Software 8.57 (HKLM...\Logitech Gaming Software) (Version: 8.57.145 - Logitech Inc.)
      Logitech Webcam Software (HKLM-x32...{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.80 - Logitech Inc.)
      Magic Duels (HKLM...\Steam App 316010) (Version: - Stainless Games Ltd.)
      Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
      Microsoft Office 365 ProPlus - en-us (HKLM...\O365ProPlusRetail - en-us) (Version: 16.0.6965.2117 - Microsoft Corporation)
      Microsoft OneDrive (HKCU...\OneDriveSetup.exe) (Version: 17.3.6743.1212 - Microsoft Corporation)
      Microsoft Silverlight (HKLM...{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50428.0 - Microsoft Corporation)
      Microsoft Visual C++ 2005 Redistributable (HKLM-x32...{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
      Microsoft Visual C++ 2005 Redistributable (HKLM-x32...{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
      Microsoft Visual C++ 2005 Redistributable (x64) (HKLM...{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
      Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM...{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
      Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32...{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
      Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32...{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
      Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM...{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
      Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32...{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
      Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32...{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
      Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32...{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
      Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32...{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
      Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32...{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
      Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32...{3bcf8c72-b231-4d28-9f39-3405c22d8b5a}) (Version: 11.0.61030.0 - Microsoft Corporation)
      Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32...{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
      Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32...{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
      Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24210 (HKLM-x32...{f144e08f-9cbe-4f09-9a8c-f2b858b7ee7f}) (Version: 14.0.24210.0 - Microsoft Corporation)
      Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24210 (HKLM-x32...{23658c02-145e-483d-ba6b-1eb82c580529}) (Version: 14.0.24210.0 - Microsoft Corporation)
      Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.40820 - Microsoft Corporation)
      Minecraft (HKLM-x32...{63227E62-F417-497E-9060-22B3A9A52D7A}) (Version: 1.0.1.0 - Mojang)
      Mozilla Firefox 51.0.1 (x86 en-US) (HKLM-x32...\Mozilla Firefox 51.0.1 (x86 en-US)) (Version: 51.0.1 - Mozilla)
      Mozilla Maintenance Service (HKLM-x32...\MozillaMaintenanceService) (Version: 51.0.1.6234 - Mozilla)
      NVIDIA 3D Vision Driver 372.70 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 372.70 - NVIDIA Corporation)
      NVIDIA Graphics Driver 372.70 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 372.70 - NVIDIA Corporation)
      NVIDIA HD Audio Driver 1.3.34.15 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.15 - NVIDIA Corporation)
      NVIDIA Miracast Virtual Audio 347.88 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Miracast.VirtualAudio) (Version: 347.88 - NVIDIA Corporation)
      NVIDIA PhysX System Software 9.16.0318 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.16.0318 - NVIDIA Corporation)
      Oddworld: Abe’s Exoddus (HKLM-x32...\Steam App 15710) (Version: - Oddworld Inhabitants)
      Office 16 Click-to-Run Extensibility Component (HKLM...{90160000-008C-0000-1000-0000000FF1CE}) (Version: 16.0.6965.2117 - Microsoft Corporation) Hidden
      Office 16 Click-to-Run Licensing Component (HKLM...{90160000-007E-0000-1000-0000000FF1CE}) (Version: 16.0.6965.2117 - Microsoft Corporation) Hidden
      Office 16 Click-to-Run Localization Component (HKLM...{90160000-008C-0409-1000-0000000FF1CE}) (Version: 16.0.6965.2117 - Microsoft Corporation) Hidden
      OpenAL (HKLM-x32...\OpenAL) (Version: - )
      Overwolf (HKLM-x32...\Overwolf) (Version: 0.102.217.0 - Overwolf Ltd.)
      Papers, Please (HKLM-x32...\Steam App 239030) (Version: - 3909)
      Path of Exile (HKLM...\Steam App 238960) (Version: - Grinding Gear Games)
      Planetary Annihilation: TITANS (HKLM-x32...\Steam App 386070) (Version: - Uber Entertainment)
      Realtek Ethernet Controller Driver (HKLM-x32...{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.34.617.2014 - Realtek)
      Realtek High Definition Audio Driver (HKLM-x32...{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7335 - Realtek Semiconductor Corp.)
      Robocraft (HKLM...\Steam App 301520) (Version: - Freejam)
      Rocket League (HKLM-x32...\Steam App 252950) (Version: - Psyonix)
      RollerCoaster Tycoon 3: Platinum! (HKLM-x32...\Steam App 2700) (Version: - Frontier)
      SHIELD Streaming (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 7.1.0280 - NVIDIA Corporation) Hidden
      SHIELD Wireless Controller Driver (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.11.4.0 - NVIDIA Corporation) Hidden
      Sid Meier’s Civilization V (HKLM...\Steam App 8930) (Version: - Firaxis Games)
      Sid Meier’s Civilization V (HKLM-x32...\steam app 8930) (Version: - 2K Games, Inc.)
      Sid Meier’s Civilization VI (HKLM...\Steam App 289070) (Version: - Firaxis)
      Simply Chess (HKLM...\Steam App 312280) (Version: - BlueLine Games)
      Skype™ 7.31 (HKLM-x32...{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.31.104 - Skype Technologies S.A.)
      Spotify (HKCU...\Spotify) (Version: 1.0.49.125.g72ee7853 - Spotify AB)
      StarCraft II (HKLM-x32...\StarCraft II) (Version: - Blizzard Entertainment)
      Steam (HKLM-x32...\Steam) (Version: 2.10.91.91 - Valve Corporation)
      Super Meat Boy (HKLM-x32...\Steam App 40800) (Version: - Team Meat)
      Sword Coast Legends (HKLM-x32...\Steam App 325600) (Version: - n-Space)
      The Lord of the Rings Online™ v1301.0055.0535.4025 (HKLM-x32...\12bbe590-c890-11d9-9669-0800200c9a66_is1) (Version: 1301.0055.0535.4025 - Turbine, Inc.)
      Thunderbolt™ Software (HKLM...{BED2816F-D47A-41DA-AFCF-44E1B257C368}) (Version: 2.0.4.250 - Intel(R) Corporation)
      Total War: ROME II - Emperor Edition (HKLM...\Steam App 214950) (Version: - Creative Assembly)
      Total War™: WARHAMMER® (HKLM...\Steam App 364360) (Version: - Creative Assembly)
      Tropico 5 (HKLM...\Steam App 245620) (Version: - Haemimont Games)
      TunnelBear (HKLM-x32...{1cc2998e-1582-4641-a524-47d725ce1ba7}) (Version: 3.0.29.0 - TunnelBear)
      TunnelBear (HKLM-x32...{4EA3DB16-7B37-4B40-B648-878C929C817A}) (Version: 3.0.29.0 - TunnelBear) Hidden
      Ubisoft Game Launcher (HKLM-x32...{888F1505-C2B3-4FDE-835D-36353EBD4754}) (Version: 1.0.0.0 - UBISOFT)
      Visual Studio 2012 x64 Redistributables (HKLM...{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
      Visual Studio 2012 x86 Redistributables (HKLM-x32...{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
      VLC media player (HKLM...\VLC media player) (Version: 2.2.4 - VideoLAN)
      VLC media player (HKLM-x32...\VLC media player) (Version: 2.2.4 - VideoLAN)
      Vulkan Run Time Libraries 1.0.11.1 (HKLM...\VulkanRT1.0.11.1) (Version: 1.0.11.1 - LunarG, Inc.)
      WildStar (HKLM...\Steam App 376570) (Version: - Carbine Studios)
      WinFlash (HKLM-x32...{8F21291E-0444-4B1D-B9F9-4370A73E346D}) (Version: 2.42.0 - ASUS)
      WinX HD Video Converter Deluxe 5.9.7 (HKLM-x32...\WinX HD Video Converter Deluxe_is1) (Version: - Digiarty Software, Inc.)
      World of Warcraft (HKLM-x32...\World of Warcraft) (Version: - Blizzard Entertainment)
      XCOM 2 (HKLM-x32...\Steam App 268500) (Version: - Firaxis)

      ========================= Devices: ================================

      Name: NVIDIA GeForce GTX 980M
      Description: NVIDIA GeForce GTX 980M
      Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
      Manufacturer: NVIDIA
      Service: nvlddmkm
      Device ID: PCI\VEN_10DE&DEV_13D7&SUBSYS_22DA1043&REV_A1\4&266 0345B&0&0008
      Problem: : Windows has stopped this device because it has reported problems. (Code 43)
      Resolution: One of the drivers controlling the device notified the operating system that the device failed in some manner. For more information about how to diagnose the problem, see the hardware documentation.

      ========================= Memory info: ===================================

      Percentage of memory in use: 15%
      Total physical RAM: 24525.11 MB
      Available physical RAM: 20615.63 MB
      Total Virtual: 28109.11 MB
      Available Virtual: 23377.2 MB

      ========================= Partitions: =====================================

      1 Drive c: (OS) (Fixed) (Total:95.39 GB) (Free:13.57 GB) NTFS
      2 Drive d: (Data) (Fixed) (Total:130.86 GB) (Free:44.57 GB) NTFS
      3 Drive e: (Main HDD) (Fixed) (Total:465.75 GB) (Free:214.66 GB) NTFS
      4 Drive f: (Data2) (Fixed) (Total:465.76 GB) (Free:465.59 GB) NTFS

      ========================= Users: ========================================

      User accounts for \JOHAN-ROG

      Administrator DefaultAccount Guest
      Johan

      **** End of log ****

      Comment

      • Malnutrition
        PCHF Moderator
        • Jul 2016
        • 7045

        #4
        Originally posted by Johan
        Also, I’m having some difficulty downloading Speccy
        Try this link.

        Comment

        • Johan
          PCHF Member
          • Feb 2017
          • 6

          #5
          Originally posted by Malnutrition
          Try this link.
          I’m afraid I’m still having the same issue:
          ERROR

          The request could not be satisfied.
          CloudFront is currently experiencing problems with requesting objects from Amazon S3.

          Comment

          • Malnutrition
            PCHF Moderator
            • Jul 2016
            • 7045

            #6
            Looking over the event viewer errors, there are two that pertain to your issue…
            Error: (02/28/2017 05:34:44 PM) (Source: Application Error) (User: )
            Description: Faulting application name: dwm.exe, version: 10.0.14393.0, time stamp: 0x578999ab
            Faulting module name: dwmcore.dll, version: 10.0.14393.479, time stamp: 0x5825897b
            Exception code: 0xc0000005
            Fault offset: 0x0000000000144734
            Faulting process ID: 0xadc
            Faulting application start time: 0xdwm.exe0
            Faulting application path: dwm.exe1
            Faulting module path: dwm.exe2
            Report ID: dwm.exe3
            Faulting package full name: dwm.exe4
            Faulting package-relative application ID: dwm.exe5
            Error: (02/28/2017 05:55:42 PM) (Source: Application Error) (User: )
            Description: Faulting application name: nvcplui.exe, version: 8.1.920.0, time stamp: 0x57bf5dc0
            Faulting module name: nvcplui.exe, version: 8.1.920.0, time stamp: 0x57bf5dc0
            Exception code: 0x40000015
            Fault offset: 0x00000000001cb3e9
            Faulting process ID: 0x7a4
            Faulting application start time: 0xnvcplui.exe0
            Faulting application path: nvcplui.exe1
            Faulting module path: nvcplui.exe2
            Report ID: nvcplui.exe3
            Faulting package full name: nvcplui.exe4
            Faulting package-relative application ID: nvcplui.exe5
            Let’s see if we can rectify the issue by running a small repair tool and cleaing the Nvidia Disaplay drivers.

            Install (use the direct download) the Tweaking.com - Windows all in one repair tool. Then boot Windows into Safe Mode, (Make Certain To Run This Program As Administrator) then run through the Prescan on step 2 tab. Then skip to step 5 and create a system restore point. Then go to the repair tab…

            Notice create a registry backup is ticked by default, so no need to do so in step 5… https://pchelpforum.net/attachments/...7-26-png.1290/

            Now run the program, with the boxes ticked in the picture below.

            Click Image Below For Better Resolution.



            May want to save picture or write down what boxes need ticked, since you will run this in Safe Mode.

            Important: Make certain to reboot twice after running this tool!!

            After the second reboot, then go ahead and follow this guide to clean install the Nvidia Drivers.

            Comment

            • Johan
              PCHF Member
              • Feb 2017
              • 6

              #7
              Originally posted by Malnutrition
              Then boot Windows into Safe Mode,
              Hey sorry to be pain, can’t seem to start windows in safe mode. I tap f8 when the computer boots up but it just starts as usual (the computer usually starts exceptionally quickly)

              Comment

              • Malnutrition
                PCHF Moderator
                • Jul 2016
                • 7045

                #8
                Have a look at this guide…

                Not sure what happened to the pictures… @gus

                Enable F8 Safe Mode Boot Menu | Windows 10 Forums

                [MEDIA=youtube]cyER0R6xsjw[/MEDIA]

                Comment

                • Johan
                  PCHF Member
                  • Feb 2017
                  • 6

                  #9
                  Hi! I did all of the steps except clean installing the Nvidia Drivers and the screen is working! Thank you so very much, this is fantastic. You do this for free??

                  Do you recommend the clean install still, given the problem appears fixed?

                  Comment

                  • Malnutrition
                    PCHF Moderator
                    • Jul 2016
                    • 7045

                    #10
                    Originally posted by Johan
                    Hi! I did all of the steps except clean installing the Nvidia Drivers and the screen is working!
                    Sweet!
                    Originally posted by Johan
                    Thank you so very much, this is fantastic.
                    Originally posted by Johan
                    You do this for free??
                    Yep, the site does run on donations, but they are not requested that is totally up to you. We do not ask for anything. I would ask that you perhaps tell a friend or two about the site or share a link to the site on your facebook or social media outlet…
                    Originally posted by Johan
                    Do you recommend the clean install still, given the problem appears fixed?
                    There were errors in your event viewer pertaining to Nvidia, so it would not be a bad idea. But, personally I think if you are happy then no need to do so, that is up to you.

                    Comment

                    • Johan
                      PCHF Member
                      • Feb 2017
                      • 6

                      #11
                      Excellent, I’ll certain be enthusing about this site to everyone I know if they have computer issues!

                      Thanks again, I had become a little fatalistic and assumed there was no solution…

                      Comment

                      • Malnutrition
                        PCHF Moderator
                        • Jul 2016
                        • 7045

                        #12
                        Thanks, marked as solved for you. If you ever have any more issues, then come back and see us…

                        Comment

                        • jmarket
                          PCHF Owner
                          • Jan 2015
                          • 7634

                          #13
                          It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any staff member a Personal Message (PM) that you would like this topic re-opened.

                          Comment

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