Internet Connection

[Slytod]

Ok tried that. Bit confusing as there must be more than one RE200 as the first manual I found on the Net had a large button that simply wasn’t on mine, but the 2nd manual I found looked more like it and I was able to identify the WPS button (would have been easier if they’d marked it ‘WPS’ rather than with a cryptic symbol). Pressed the button on the front of the extender, it flashed a bit before settling down.

Prior to this, the tablet showed 2 to 3 bars of signal. Now it tends to be 3 to 4. Not a massive change but good to see. Can only wait now and see if I get days without a drop; but as mentioned earlier, since returning back here it has been less frequent anyway, and more during the evening. Thanks.

[PeterOz]

cross your fingers

[Slytod]

Had 2 drop outs so far today. One first tells by an app doing the circling thing rather than getting on with what it should. Checking the connection it initially claims it’s connected, but obviously it’s not. Turn WiFi off then on again, it often says it has reconnected but without Internet, so it obviously hasn’t connected (to the Net) at all. Quite irritating. Keep trying and eventually it will sort out. Happening a lot less at present but still not permanently connected. Tolerable but hardly ideal.

[PeterOz]

it often says it has reconnected but without Internet, so it obviously hasn’t connected (to the Net)

That’s the part that needs to be pinpointed is it dropping the wifi to the router OR is the internet dropping out.
Is it still the Netgear connected as the modem router ?If it is
In post #15 is a link to 2 netgaer which one is yours

[Slytod]

When one mobile device drops out other can still seem connected. But the mobile device claims it is connected, just not to the Internet. Seems to make no sense.

Yes the Netgear has been left on as the active router.

The version isn’t visible on the device but looking at the back panel I’d guess the v1.

[PeterOz]

last couple of things I can think of. Log into the netgear and change the network channel from auto to something like 12 (see attached)
You may have to try a couple of different channels. The best option would be to download an app onto the tablet that shows wif-fi channels.
And then pick a channel that has the least amount of use.
The other option for testing if the above does not hep is to disable the 5G to see if you are getting band jumping

[Slytod]

last couple of things I can think of. Log into the netgear and change the network channel from auto to something like 12 (see attached)
You may have to try a couple of different channels. The best option would be to download an app onto the tablet that shows wif-fi channels.
And then pick a channel that has the least amount of use.
The other option for testing if the above does not hep is to disable the 5G to see if you are getting band jumping

Thanks. Shall try that soon. Meanwhile I got a bit fed up with the remaining drop outs so opted to just power off the kitchen extender. It may be a coincidence but I’ve not had a drop out for a while now. I may leave it like that for 24 hours, see if anything drops.

[PeterOz]

Could be causing band jumping

[Slytod]

Typically, 5 minutes after posting the last post I got a disconnect. The only one that evening though. Will leave it to see what happens today.

[Slytod]

Apologies for not returning earlier. Xmas preparations and all that. Now Xmas relaxation etc..

The thing is that since the last drop, above, it’s been fine. It must be related to that extender then, which has been unplugged ever since. Since it’s presently working I’m not eager to disturb things, but will return to this after Xmas. Cheers & merry Xmas.

[PeterOz]

Since it’s presently working I’m not eager to disturb things

If it ain’t broke don’t fix it
Merry Christmas

[Bruce]

@Slytod, do you still need help with this issue?

[Slytod]

Questionable. Was going to say it was fixed, then I started getting further drops, just less regularly. Then I was going to say at least we didn’t get the connected but no Internet message, but I’ve since had a few of those too. It’s livable with, but not 100%. Don’t know if anyone has any further ideas.

[PeterOz]

Let’s ask @Bruce for an opinion

[Bruce]

Sorry, to be honest I sort of lost the plot when the subject matter got into multiple routers, extenders, two modems, etc.
wifi at the best of times is always more maintenance than Ethernet which is always preferred if possible. Plus the fact that the thread was being ably attended to.

personally I’d would have done one of two things - gut all the hardware, reset them all and start from scratch with just the bare bones, as in, one modem/router.
which leads to the next option, if that didn’t cut the mustard, get a high end modem with PoE ports and a wireless access point, like the Ubiquity UniFi series.