Internet Connection

[Slytod]

Thanks.

Is there any way one can identify whether the remaining error is the wireless side or broadbnd side ? Can not reasonably cable to mobile devices downstairs. I thought I’d found a free monitor to run on the upstairs PC but it turned out a) to be a trial only, and b) seemed to sling any results at the end of a limited time running. So wasn’t much use.

[PeterOz]

use a monitor on a phone or tablet not a pc.
when you tried the tplink downstairs did it show up as an extra ssid or did it show as an extension of upstairs

[Slytod]

I don’t know how one tells. From a mobile device only one net was seen so one didn’t know where it had connected. (This contrasts with the one I have which added an extension to the net name.)

[PeterOz]

Plenty of free wifi apps for phone or tablet NO NEED TO PAY
Example of some Click on me

[Slytod]

My concern with it being on the mobile device is, would it be able to tell the difference between a WiFi issue causing the problem, and a broadband issue causing a knock-on WiFi issue ?

[PeterOz]

Did you change the channel? - post#52

WiFi issue causing the problem, and a broadband issue causing a knock-on WiFi issue

The only way to know is to have 2 devices next to one another and when one drops out grab the other one straight away
and see if it is on the internet - not is it connected but you can use the internet. 2 different things

[PeterOz]

Also what version is the tp-link How to find the hardware version on a TP-Link device

[PeterOz]

Try the range extender again a video here how to set up Download for RE200 | TP-Link United Kingdom

Instructions here on making sure you are connected How to check whether my Range Extender is using the same SSID with my Router | TP-Link United Kingdom

[Slytod]

Did I change channels ? No, what with Xmas and the decision to remove the extender and see what happened it got missed. Didn’t help remember when an improvement occurred. Job for tomorrow then. But fair to say that if her BT smart router is replaced as active router at the end, I’m sure one can’t select anything but auto, IIRC.

Past experience suggests that often one device will have dropped out while another apoears to update: but I’m never 100% sure if it’s not displaying data it’s previously cached. In any event, when one goes the other usually, but not always, follows soon after.

The TP-Link extender is version 1.1. But is no longer plugged in.

I think I may leave the extender issue until the reason for the WiFi still dropping is uncovered, otherwise we may end up muddying the water, as it were.

[PeterOz]

Download one of the free wi fi scanners and see what channels are crowded

[Slytod]

Apologies not found time yet: on the other hand, no drops yet this year.

Edit
And again today. However again, no drop out yet. No idea why not.
I’m wondering if this should be closed and I can always start another if the issue returns.
Meanwhile, the extender is still unplugged.

[PeterOz]

No Prob

[Slytod]

Thanks for all the help. I’m not saying that the link never gets dropped now (it did for a while last night) but it tends to be far rarer and of fairly short duration now; which makes it tolerable, and less easy to judge if something fixes further or is just coincidental with any perceived improvement. I have this thread to return to should things get bad again, but for now it may be best to close the issue.

I’ll probably retry the extender when the weather improves and there is a greater need to connect outside. Likely the problems will start again then.

Thanks again.

[PeterOz]

When you get time. Change the channel. Then setup the extender as per the video.

[Bruce]

@Slytod, any updates?