Internet Connection

[Slytod]

I’d need to discuss with my girlfriend. I suspect she’d be concerned at the lack of space, but you never know. One issue is that the new location would be just across from the combination oven. Meanwhile, the plan is for us to go back to my place for a few days, travelling sometime tomorrow, so I may need to pause this for a short while.

Now you mention it, there is an extender in the kitchen to allow access on the patio, or further up the garden.

One always needs a splitter to separate the bb data from the voice phone. It’s just that the wall socket upstairs includes the splitter integrally. That said, when posting above I think I had forgotten that all the others have separate splitters connected anyway.

The mobile items have often failed to connect properly when standing right next to the router.

[Bruce]

@Slytod - do you still need help?

[Slytod]

Oh yes. Nothing is yet solved.

I’m now back at my girlfriend’s place. She seems amenable to putting up with the router in the kitchen for a few days but suggested it might be better if we could find a long cable so it was sited in the living/dining room instead, and out of her way. Unsure we have a cable that long. I may set something up this afternoon, time permitting: I’m presently working on my PC memory test issue.

[PeterOz]

She seems amenable to putting up with the router in the kitchen for a few days

If you have a point downstairs then you can leave the modem/router upstairs and set one of the others up as a repeater
Have a look at this and see what you think

[MEDIA=youtube]n3plXzZ1Ckc[/MEDIA]

[Slytod]

Thanks. Only watched the first bit so far, but it seems to require a long cable stretching from the upstairs router to another one in the kitchen (or maybe vice versa, I’m presently unsure which way it goes, presumably if we’re using the kitchen point then the old, reset one, goes upstairs ?) Anyway, I’m unsure we have, say 14 yard (?) ethernet cable to join the two routers. I’ll watch the rest of the video and see if it clarifies how the upstairs PC gets connected.

Meanwhile, so far today, nothing has dropped out. Admittedly this was always a random event so I’m not expecting it to have cleared itself over the last couple of days without reason, but I’d have expected to see problems by now. Less inclined to start pulling things apart until it reappearedit

edit
18:25, 19:35, and 19:45, all had dropouts, although they recovered quickly. So still not 100%.
Looked the the video, it’s interesting, but unsure how it helps. Save for keeping the upstairs desktop on the Net, had we a long ethernet cable to use. Losing the upstairs desktop may be a red line for my girlfriend, as she spends quite a bit of time on it. Didn’t find time to progress today, in fact unsure of next move anyway. And 21:16.

[PeterOz]

You do not need a long cable it is already in the wall. Upstairs Router to wall socket. Down stairs Wall socket to router

[Slytod]

So both are plugged in to the same broadband but at different sockets/rooms. I’ll try to find time tomorrow then. Cheers.

[PeterOz]

Now you mention it, there is an extender in the kitchen to allow access on the patio, or further up the garden.

Ok I assume that this is a wall socket in the kitchen.
If that is true then upstairs near the router you must have a wall socket that has nothing plugged into it.
We then assume that the wall socket upstairs has a cable that runs through the wall and downstairs and is connected to the wall socket in the kitchen.
If that is true. Then upstairs on the back of the router you have a cable that plugs into the desktop computer.
If that is true on the back of the router you must have empty ports.
if that is true. Plug a cable into a spare LAN port (NOT WAN) and plug it into the empty wall socket.
You should then have a direct connection from the upstairs to the kitchen. No need to run a cable down the stairs.

[PeterOz]

18:25, 19:35, and 19:45, all had dropouts, although they recovered quickly. So still not 100%.

The one thing I am not 100% sure of is the drop out from tablet to router.
Or is the connection from the router to the internet dropping out.

All the above is assuming the tablets and phones are losing connection to the router and the computer upstairs is still connected to the internet

[Slytod]

The extender in the kitchen is simply a TP-Link device, plugged into a mains power socket, that somehow detects the existing WiFi from the router upstairs and extends it out into the garden. Nothing to do with data cables. So I’m unsure it really helps here.

As to what is dropping out, since mobile devices often have issues at the roughly the same time, but not necessarily exactly the same time, I figure the WiFi is dropping to each separately. Whether that’s caused by glitches on the broadband side, I couldn’t say, but that side has been known to drop on occasion, albeit far less regularly.

[PeterOz]

The extender in the kitchen is simply a TP-Link device,

That is the device you should connect to when downstairs

[Slytod]

I’m unsure how it works but it isn’t seen as something one can connect to separately. Fairly sure, now I think of it, that it must use the same WiFi name. But now mentioned it does make me wonder if issues are related to it.

2 things, first I have not found time to do the old router as access point thing so far today. But also, we’ve not had any issues again. It’s difficult to see how things are when drops suddenly become this rare. If they appear more regularly later this evening then I may try unplugging the extender. Perhaps the issue is related to it.

[PeterOz]

If they appear more regularly later this evening then I may try unplugging the extender. Perhaps the issue is related to it.

Yes

The extender in the kitchen is simply a TP-Link device

Sorry We need model number TP Link make a lot of products that do similar things

[Slytod]

20:25 and first drop of the day.
I shall unplug it temporarily to see if anything is written on the side facing the mains socket.

AC750 Wi-Fi Range Extender
Model RE200 (UK)
2.4 GHz
5 GHz

edit
It occurs to me that, somehow, that extender needed to be set up to know which network it was extending. Since it won’t know the temporary one set up recently on the old, spare router that’s now being used, it can’t be affecting the existing WiFi.

[PeterOz]

Ok that basically does the same thing as what I suggested about the access point.
Try to reset it up. On the modem/router upstairs do you have a WPS button ? If ye press the WPS button., it will last about 2 minutes.
Go down stairs and press the button on the TP-Link it should then go completely blue.

To make sure it is working before doing the above check your wi-fi signal strength downstairs.
Reset it as above and check your signal strength. It should be better.