Laptop randomly rebooting

[Bruce]

trying one RAM stick should be dead simple.
would be simpler if the memory ports had direct access via a back panel, but in this case, looks like you have to take off the entire back panel.
still easy, just a lot more screws!

but RMA it would be my recommendation.
if they can’t replicate it, they should at least replace parts.

[greng231]

Ok, got it. Right now I’m trying with it to see if the bios updates at least stops the reboots(even though the errors after I shut down still pop up in the event viewer). I think that I know the steps that I have to take. Thank you.

[Bruce]

@greng231 - any progress?

[Bruce]

abandoned