Random Freezing on HP Pavillion Gaming 17

[Pong876]

My Laptop keeps freezing after installing my dedicated GPU drivers (Intel(R) UHD 630) freezing is completely random and happens even when completing simple tasks and it just stays frozen until I turn off the PC with the power button.The Laptop works fine when I uninstall the GPU driver but then I can’t play any games . I’ve tried downloading all variants of drivers both from HP and Intel and none fixes my issue.Tried updating my bios and even reinstalling a fresh copy of windows but nothing works.Any Help would be greatly appreciated

[veeg]

Hello

Please give us your complete laptop spec’s..

[Pong876]

veeg:

Hello

Please give us your complete laptop spec’s..

Intel i5-9300H with Intel(R) UHD 630 graphics
16 GB RAM
NVIDIA GTX 1650
256 GB SSD

[veeg]

@Bruce

[Bruce]

what is laptop make/model?

[Pong876]

what is laptop make/model?

HP pavilion Gaming 17 Cd0xxx

[Bruce]

have you tried uninstalling the GPU driver, rebooting the PC and letting it decide what it installs via Windows Updates?

what are the ones on offer by HP, Intel and Windows?
that is, what are the different versions of the UHD630 driver?
and have you tried going back to older versions if they are available from Intel?

I had a issue with my work PC last year.
it has UHD630 graphics. I installed the latest Intel version but Windows Update taking it back to the previous version. I just left it for a few months until MS updated their driver database for my PC.

[phillpower2]

Thread closed due to lack of feedback from the OP.