Deleting everything from pc

[Dilcia]

I have a lenovo ideapad 310 15-ABR and I want to delete all my information from it. I want to donate it to my local school because of all the home schooling children are having. I have been given various instructions but unable to do them as the required button/ app etc not on my laptop. Please remember I am over 60 and not too good with this stuff. Yhanks to everyone in advance.

[jmarket]

Hello @Dilcia and welcome to PCHF

If you’re running Windows 10, there’s an easy method to do this.

[ol]
[li]Open Settings.[/li][li]Click on Update & Security.[/li][li]Click on Recovery.[/li][li]Under the “Reset this PC” section, click the Get started button.[/li][/ol]

   5. Click the [B]Remove everything[/B] option.

Once the computer reboots a few times it will have a clean install of Windows ready to go for the next user with everything wiped.

[Dilcia]

Hello @Dilcia and welcome to PCHF

If you’re running Windows 10, there’s an easy method to do this.

[ol]
[li]Open Settings.[/li][li]Click on Update & Security.[/li][li]Click on Recovery.[/li][li]Under the “Reset this PC” section, click the Get started button.[/li][/ol]
[ATTACH alt=“reset1.png”]6996[/ATTACH]

   5. Click the [B]Remove everything[/B] option.

Once the computer reboots a few times it will have a clean install of Windows ready to go for the next user with everything wiped.

I have been told to do this but I don’t have Update and Security in settings. Where will it be?

[Bruce]

so when you click Start, then Settings (the cog icon), you then don’t see Update & Security?
you can’t be running Windows 10 then?
what is your Operating System?

[Dilcia]

so when you click Start, then Settings (the cog icon), you then don’t see Update & Security?
you can’t be running Windows 10 then?
what is your Operating System?

Hi, it is Windows 10 and I found the control panel and it has System and Security and in that is Security and Maintenance. In that is Recovery and in that are 3 things Create a recovery drive, Open system restore and configure system restore. Which should I use?

[Rustys]

Click the Start Menut
Just above the Power Icon there is the COG

OR

Press the Windows Key + X
Click Settings

Then follow the other instructions from Post # 2

Post a screen shot of what you show in the Settings section.

[Dilcia]

Hi,
I have done what you said and this is what comes up. See below.
Thanks

[Rustys]

You need to scroll down or maximize the windows to find it.

[georgeks]

On the side of your Laptop there is a tiny hole with this image [ATTACH type=“full” alt=“Screenshot 2020-10-17 195120.png”]7017[/ATTACH] . This is the NOVO button.
Shut down your Laptop, and insert one paperclip (or the tool used to reset a smartphone). The Laptop will start, and will present a menu.

Select Recovery and proceed from that.

https://support.lenovo.com/nl/en/solutions/ht104038

[phillpower2]

Thread closed due to lack of any feedback from the OP.