When I start laptop it freezes

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  • Crepperface9
    PCHF Member
    • Jul 2020
    • 47

    #1

    When I start laptop it freezes

    Hello, I have problem with my laptop (HP ProBook 450 G0).
    When I start the laptop it loads HP loading screen and windows loading screen, then it freezes. And fans are running on maximum after freeze
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15206

    #2
    Hello Crepperface9,

    Bad HDD or Windows being corrupt are two possible causes.

    What version of Windows is it, 7, 8.1 or 10.

    Comment

    • Evan_Omo
      PCHF Member
      • Sep 2016
      • 1257

      #3
      Hi,

      Does the laptop boot into Safe Mode? What Windows version does the laptop have installed? Does the computer hard freeze at the same spot in the boot process every time?

      Comment

      • Crepperface9
        PCHF Member
        • Jul 2020
        • 47

        #4
        I fresh reinstalled Windows 10 and when I complete install, I have 5 minutes and after that it freezes.
        And always in the same spot it freezes.
        But when I reinstalled it freezes in windows.

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15206

          #5
          Sorry but your post above is somewhat confusing :unsure:

          Comment

          • Crepperface9
            PCHF Member
            • Jul 2020
            • 47

            #6
            What version of Windows is it, 7, 8.1 or 10.
            I have Windows 10.

            Does the computer hard freeze at the same spot in the boot process every time?
            Yes.

            Does the laptop boot into Safe Mode?
            I will try it.

            Comment

            • Crepperface9
              PCHF Member
              • Jul 2020
              • 47

              #7
              I’m in safe mode without internet

              Comment

              • Crepperface9
                PCHF Member
                • Jul 2020
                • 47

                #8
                What now?

                Comment

                • Evan_Omo
                  PCHF Member
                  • Sep 2016
                  • 1257

                  #9
                  So after performing a fresh install of Windows 10, it hard freezes but it works in Safe Mode? Hmm it could be a faulty hard drive.

                  Do you have a replacement hard drive or an SSD that you can install in the laptop and then try performing a clean install again and see if the laptop still freezes up?

                  Comment

                  • Crepperface9
                    PCHF Member
                    • Jul 2020
                    • 47

                    #10
                    Hi, I used automaic repair and the pc works fine! Thank you for help! You are the best

                    Comment

                    • Evan_Omo
                      PCHF Member
                      • Sep 2016
                      • 1257

                      #11
                      Thanks for the update.

                      Comment

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