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Unfortunately there are no files in that folder, let alone crash dump (dmp) files. I checked to see if the files were hidden, but no luck. Maybe I donβt have my crash dump file configured properly?
I apologize Iβve had a very busy past few days and havenβt been on my computer much. So the memory dump was set to automatic, not sure if that would have prevented previous dmp files from being created (still learning a lot of this). I changed the settings to create a small memory dump in the event of BSOD. The next time the computer crashes and goes to BSOD I will check to see if any dmp files were created and post them here.
It is a waiting game now so unless you get any BSOD no need to worry about getting back to us, we will leave your thread marked as pending for a week then get back to you.
Surprisingly I havenβt had a crash yet, but I do have a new problem. Random text has disappeared from file extensions, program windows, even from command prompt. Iβve looked up some trouble shooting tips but they all require command prompt so I didnβt get very far. I attached some CBS log files (which for me only say β2019β but who knows, maybe itβll have more for you) as well as some screenshots to what I am seeing.
The CBS logs are too big for this forum, so if you want to look at them I can upload them to mediafire and post the link.
I restarted my computer for a second time after this missing text problem. This time it installed an update and when it booted up the problem seemed to go away. I continued to use it throughout the day and it did just recently crash. This I was able to add the dmp file.
Did you ever get around to running the Windows AIO Repair tool, if not, can you just let us know when you next reply and only do the below for now.
Memory compression and a problem with the HDD or the image on the HDD are both flagged up, see attached pics, do the easiest two checks first, check the pagefile size and turn off fast boot, create a new system restore point and then do the following;
[COLOR=rgb(44, 130, 201)]Pagefile info;
Press Windows and then choose Settings.
In the Settings window, search for βPerformanceβ and then choose βAdjust the appearance and performance of Windowsβ.
Go to the Advanced tab and click the βChangeβ¦β button, in the Virtual Memory section.
In the Virtual Memory window, check the βAutomatically manage paging file size for all drivesβ box.
Click βOKβ button twice and then restart your computer.
[COLOR=rgb(44, 130, 201)]Disable Fast boot;
Press Windows + R to launch the Run application. In the dialogue box type βcontrol panelβ and hit Enter. This will launch your computerβs control panel.
Once in the control panel, click on Power Options.
Once in the Power Options, click on βChoose what the power buttons doβ present at the left side of the screen.
Now you will see an option which requires administrative privileges named as βChange Settings that are currently unavailableβ. Click it.
Now head to the bottom of the screen and uncheck the box which says βTurn on fast startupβ. Save changes and exit.
You do not mention what the computer was being used for at the time, if nothing much at all doing the above may help but if you happened to have had a lot of tabs open or were running a program that requires a lot of memory and CPU resources doing the above will most likely not help.
[COLOR=rgb(44, 130, 201)]Tip
If using a computer and not a mobile phone, please avoid adding multiple posts while waiting for us to reply to your last, edit your last post to include anything that you wish to add, this will ensure nothing gets overlooked which can sometimes happen if a thread has more than one page, it also avoids filling up folks inbox[/COLOR][/COLOR][/COLOR]
I will be sure to edit posts next time instead of multi posting, thanks for the tip.
I did run the all in one repair tool, following all steps including the optional ones, but the tool didnβt seem to find much.
Virtual Memory paging file sizes:
Minimum Allowed: 16 MB
Recommended: 1396 MB
Currently Allocated: 2560 MB
It was already set to automatically manage paging file size. I assumed from your post that it want it βcheckedβ rather than βuncheckedβ but I thought it best to verify that with you. I did create a restore point prior to this and restarted anyway just to confirm the settings.
As for fast boot, Iβm not sure why but it didnβt appear in the settings where you would normally find it. I have attached a screenshot so you can see what Iβm seeing.
I donβt remember for sure what I was doing before the last crash but Iβm fairly certain that I had photoshop open which is usually what is running when it crashes. There are some occasions where I can run photoshop for hours, close it, and then the next day run it for another few hours before it crashes. And then other instances it crashes just moving files in file explorer.
Check for a repair log that will have been created when the you ran the AIO repair tool, upload load all that you find.
Unchecking and then rechecking would have done but have you noticed that the currently allocated amount exceeds the recommended amount.
Your power plan settings are not much different than mine (see attachment below) did you click on "Change Settings that are currently unavailableβ. first.
Make sure that Hibernation is disabled on the computer, it is less than useless and is known to cause issues.
To disable Hibernation:
[ol]
[li]The first step is to run the command prompt as administrator. In Windows 10, you can do this by right clicking on the start menu and clicking βCommand Prompt (Admin)β[/li][li]Type in βpowercfg.exe /h offβ without the quotes and press enter. If you typed it in correctly, the cursor will simply start at a new line asking for new input[/li][li]Now just exit out of command prompt[/li][/ol]
I am very sorry for the late response @phillpower2 . I have attached the logs.
For the power allocation Iβm not sure if I changed those settings at some point previously or if I simply found them that way. I thought it was a little weird but unfortunately I just donβt know enough to change it blindly.
I did click on βChange Settings that are Currently Unavailableβ and it brought me to the page that I posted.
Also I had previously disabled hibernation on the system, but I will double check to make sure.
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