Why is new laptop slower than old one?

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  • Coby
    PCHF Member
    • Jun 2017
    • 31

    #1

    Why is new laptop slower than old one?

    So if any of you remember my last posts, my laptop died so I decided to buy a new one.
    [ul]
    [li]I got this now[/li][/ul]
    [ul]
    [li]One that broke (except mine was 1366x768 resolution).[/li][/ul]
    Pretty much the only differences between them is:

    Dell
    • Touchscreen 2 in 1
    • Back-lit keyboard
    • 1920x1080
    • 256GB SSD

    Asus
    -1366x768
    • 1 TB Hard Disk

    Issue:
    My issue now is why is my Dell slower than my Asus when it comes to gaming? I have dramatically worst frame-rate on the Dell as well with the laptop getting quite hot. I even turned the resolution down to 1366x768, put taller rubber feet on the bottom for better cooling, and disabled touch screen, but I’m still getting low FPS. I only play garbage like League of Legends so that should usual run with no issues. I’m not really sure if it is a heat problem since my old laptop got pretty hot as well.

    League of Legends:
    Asus:
    Average - 70-120 FPS
    Big team fights (Lowest) - 60-70 FPS

    Dell:
    Average - Starts at 70-90 FPS
    New average (as game goes on) - 50-70 FPS
    Big team fights (Lowest) - 40-50 FPS

    Please Helps!
  • Allan.T
    PCHF Member
    • Jun 2017
    • 131

    #2
    Someone with more technical knowledge will come by soon no doubt.

    I’m sure you have already done so, but its the laptop in power saver mode? Also, even thought it’s new, are there any background programmes running installed by the company you bought it from?

    Comment

    • Coby
      PCHF Member
      • Jun 2017
      • 31

      #3
      Laptop came clean, no bloatware and yes I am on Maximum Performance Mode for Battery.

      Comment

      • veeg
        PCHF Director
        • Jul 2016
        • 8977

        #4
        @phillpower2 @Rustys

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15205

          #5
          Originally posted by Coby
          I only play garbage like League of Legends
          What other games have you tried.

          The specs of the two computers are evenly matched with the exception of the SSD which btw will not make any difference to performance unless the games that you are playing are stored and accessed from the SSD whilst playing them.

          Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

          Comment

          • Coby
            PCHF Member
            • Jun 2017
            • 31

            #6
            I only play League. League is stored on the SSD. As well I think the graphics driverr is custom because I can’t update it on Intel’s Driver Update Utility program.

            Comment

            • phillpower2
              PCHF Administrator
              • Sep 2016
              • 15205

              #7
              Originally posted by Coby
              I only play League. League is stored on the SSD.
              Wasn`t sure if LOL was a Steam online only game and that your previous notebook may have had a better wireless device.

              Both computers show they have 8GB of RAM, was that 2 X 4GB sticks in the ASUS.

              Nothing untoward in Speccy only that the power plan is wrong;

              Power Profile
              Active power scheme: High performance

              This should be set as Balanced as High Performance is a form of overclocking that does nothing more than create more heat and can cause system instability.

              Comment

              • Coby
                PCHF Member
                • Jun 2017
                • 31

                #8
                Just power plan? One thing I also notice is no matter the graphic settings, my game runs pretty much the same. ultra low settings 80 FPS just more consistent, and Max settings like a 10-20 FPS loss.

                Comment

                • phillpower2
                  PCHF Administrator
                  • Sep 2016
                  • 15205

                  #9
                  Originally posted by phillpower2
                  Both computers show they have 8GB of RAM, was that 2 X 4GB sticks in the ASUS.
                  Can you answer the above for us.

                  The only thing that the power plan can do is cause instability.

                  Comment

                  • Coby
                    PCHF Member
                    • Jun 2017
                    • 31

                    #10
                    it was 1 stick.

                    Do drivers have anything to do with it? My laptop does have a custom graphics driver which I’m guessing lowers the performance for battery life so I’m thinking I just installing the generic intel Graphic driver.

                    Comment

                    • system
                      PCHF Owner
                      • Jan 2015
                      • 7635

                      #11
                      Originally posted by Coby
                      Laptop came clean, no bloatware
                      Hope you don’t mind me butting in here but Speccy sure indicates different. Suggest you get Decrapifier and remove some. The PC Decrapifier

                      Comment

                      • Coby
                        PCHF Member
                        • Jun 2017
                        • 31

                        #12
                        Screenshot by Lightshot
                        Screenshot by Lightshot

                        Comment

                        • system
                          PCHF Owner
                          • Jan 2015
                          • 7635

                          #13
                          Let me call someone to run a scan and get some garbage off the machine @Malnutrition

                          Comment

                          • Malnutrition
                            PCHF Moderator
                            • Jul 2016
                            • 7041

                            #14
                            Lets get some info from your machine, to get things rolling.

                            Step 1: Reset Host File

                            [ul]
                            [li]Click here to download RstHosts v2.0[/li][li]Save the file to your desktop.[/li][li]Right Click and Run as Administrator.[/li][li]Click on Restaurer, then click OK at the prompt.[/li][li]This will restore the default host file.[/li][li]Next Click on Creer Un Rapport.[/li][li]This will open a logfile, post that in your next reply.[/li][/ul]

                            Step 2: MiniToolBox Scan

                            Please download MINITOOLBOX and run it.

                            Checkmark following boxes:

                            Flush DNS
                            Reset FF proxy Settings
                            Reset Ie Proxy Settings
                            Report IE Proxy Settings
                            Report FF Proxy Settings
                            List content of Hosts
                            List IP configuration
                            List Winsock Entries
                            List last 10 Event Viewer log
                            List Installed Programs
                            List Users, Partitions and Memory size
                            List Devices (problems only)

                            Click Go post the result.

                            Step 3: Autoruns Scan.

                            Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe
                            After the scan is finished then click on File>>>>>>>>>>>Save
                            The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option.
                            in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.

                            Step 4: HijackThis.

                            1- Please click HERE to download HijackThis.
                            2- Run the program.
                            3- Click on the Main Menu button if not already there.
                            4- Select Do a system scan and save a logfile.
                            5- Copy paste the log here.

                            Comment

                            • Malnutrition
                              PCHF Moderator
                              • Jul 2016
                              • 7041

                              #15
                              Since this is a new machine, you can use Decrap My Computer. Let it run in automatic mode.

                              This is a different software than what @gus posted. This tool will run fully in automatic mode. Removing ALL crap…

                              Comment

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