Laptop issues

**veeg** · 07-01-2017, 01:04 PM

Hello

Hopefully some of our members will chime in soon..

@phillpower2 @Evan Omo @DOUGIE
@Bill1

**Ilya** · 07-01-2017, 01:06 PM

Originally posted by vger

Hello

Hopefully some of our members will chime in soon..

@phillpower2 @Evan Omo @DOUGIE

I really do hope so

**veeg** · 07-01-2017, 01:12 PM

While you are waiting,please give us more of your laptop spec’s…OS etc..

**Ilya** · 07-01-2017, 03:05 PM

Originally posted by vger

While you are waiting,please give us more of your laptop spec’s…OS etc..

Windows 10, 16gb ram 500mb hard drive and 1 tb ssd, nvidia gtx GeForce 1060 (laptop version)

**Malnutrition** · 07-01-2017, 08:00 PM

Can you try and re-seat the graphics card, or is this not an option? Some laptops you are able to remove the cards, some you are not able…

Speccy Scan.

[ul]
[li]Please go here and download Speccy.[/li][li]Install and run the program.[/li][li]Upon Completion:[/li][li]Hit File[/li][li]Publish Snap Shot[/li][li]A link will appear, post that link.[/li][/ul]

MiniToolBox Scan

Please download MINITOOLBOX and run it.

Checkmark following boxes:

Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)

Click Go post the result.

**Ilya** · 07-01-2017, 09:59 PM

Originally posted by Malnutrition

Can you try and re-seat the graphics card, or is this not an option? Some laptops you are able to remove the cards, some you are not able…

Speccy Scan.

[ul]
[li]Please go here and download Speccy.[/li][li]Install and run the program.[/li][li]Upon Completion:[/li][li]Hit File[/li][li]Publish Snap Shot[/li][li]A link will appear, post that link.[/li][/ul]

MiniToolBox Scan

Please download MINITOOLBOX and run it.

Checkmark following boxes:

Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)

Click Go post the result.

Unfortunately in this laptops case it isn’t possible
Recently I deleted some things on it
Can this issue be caused by deleting a driver?

**Malnutrition** · 07-01-2017, 10:04 PM

Originally posted by Ilya

Can this issue be caused by deleting a driver?

Yes, I was thinking your Graphics card may be failing or a driver issue, the logs I requested will tell me what is going on; if a driver is missing etc…

**Ilya** · 07-01-2017, 10:11 PM

Originally posted by Malnutrition

Yes, I was thinking your Graphics card may be failing or a driver issue, the logs I requested will tell me what is going on; if a driver is missing etc…

Alright thanks I shall install the drivers as soon as possible

**Malnutrition** · 07-01-2017, 10:12 PM

Originally posted by Ilya

Alright thanks I shall install the drivers as soon as possible

Ok, you could post the logs so that I can see what is going on with the machine as well, otherwise me telling you anything is just really guessing without logs to provide me some information.

**Ilya** · 07-01-2017, 10:13 PM

Originally posted by Malnutrition

Ok, you could post the logs so that I can see what is going on with the machine as well, otherwise me telling you anything is just really guessing without logs to provide me some information.

Alright I’ll post them here

**Ilya** · 07-01-2017, 10:19 PM

Originally posted by Malnutrition

Ok, you could post the logs so that I can see what is going on with the machine as well, otherwise me telling you anything is just really guessing without logs to provide me some information.

Oh and just a quick question, if it does turn out to be the problem with the graphics card can you please give me a link to a website from which I can order a replacement?

**Ilya** · 07-01-2017, 10:43 PM

Originally posted by Malnutrition

Let’s not get ahead ourselves here, let’s see the logs and try and understand the problem before we go jumping to conclusions.

Alright, I’ll post the results in about 3 hours max, sorry for the long wait if it bothers you

**Malnutrition** · 07-01-2017, 10:57 PM

Originally posted by Ilya

sorry for the long wait if it bothers you

No bother, the forum will be here when you are ready.

**Ilya** · 07-01-2017, 11:23 PM

MiniToolBox by Farbar Version: 17-06-2016
Ran by Thela (administrator) on 02-07-2017 at 07:21:39
Running from “C:\Users\Thela\Downloads”
Microsoft Windows 10 Home (X64)
Model: GL502VS Manufacturer: ASUSTeK COMPUTER INC.
Boot Mode: Normal

========================= Flush DNS: ===================================
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
========================= IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
“Reset IE Proxy Settings”: IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
Intel(R) Dual Band Wireless-AC 8260 = Wi-Fi (Connected)
Microsoft Wi-Fi Direct Virtual Adapter = Local Area Connection* 13 (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)
[HEADING=1]----------------------------------[/HEADING]
[HEADING=1]IPv4 Configuration[/HEADING]
[HEADING=1]----------------------------------[/HEADING]
pushd interface ipv4
reset
set global
set interface interface=“Local Area Connection* 1” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface=“Local Area Connection* 2” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface=“Wi-Fi” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface=“Ethernet” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface=“Local Area Connection* 13” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface=“Ethernet 2” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

popd
[HEADING=1]End of IPv4 configuration[/HEADING]
Windows IP Configuration
Host Name . . . . . . . . . . . . : DESKTOP-CP6EE4E
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Home
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 38-D5-47-3B-D8-80
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : E4-A4-71-D0-4F-CC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 8260
Physical Address. . . . . . . . . : E4-A4-71-D0-4F-CB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a8ae:2081:7695:a8fa%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.7(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, July 2, 2017 7:14:32 AM
Lease Expires . . . . . . . . . . : Sunday, July 2, 2017 11:14:32 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 98870385
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-53-85-BA-38-D5-47-3B-D8-80
DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Wireless LAN adapter Local Area Connection* 13:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : E6-A4-71-D0-4F-CB
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2ce1:77e8:d4aa:4d54%6(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.137.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 652649585
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-53-85-BA-38-D5-47-3B-D8-80
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 3:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:1c08:1073:daeb:2b8a(Preferred)
Link-local IPv6 Address . . . . . : fe80::1c08:1073:daeb:2b8a%13(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 201326592
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-53-85-BA-38-D5-47-3B-D8-80
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.Home:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{42C1A0E2-64F1-48B6-8A04-E72603866220}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: Eltex.Home
Address: 192.168.1.1
Name: google.com
Addresses: 2404:6800:4005:807::200e
74.125.232.227

Pinging google.com [74.125.232.227] with 32 bytes of data:
Reply from 74.125.232.227: bytes=32 time=74ms TTL=58
Reply from 74.125.232.227: bytes=32 time=72ms TTL=58
Ping statistics for 74.125.232.227:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 72ms, Maximum = 74ms, Average = 73ms
Server: Eltex.Home
Address: 192.168.1.1
Name: yahoo.com
Addresses: 2001:4998:c:a06::2:4008
2001:4998:44:204::a7
2001:4998:58:c02::a9
98.138.253.109
206.190.36.45
98.139.180.149
[HEADING=1]Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=226ms TTL=52
Reply from 98.138.253.109: bytes=32 time=250ms TTL=52
Ping statistics for 98.138.253.109:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 226ms, Maximum = 250ms, Average = 238ms
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms[/HEADING]
[HEADING=1]Interface List
11…38 d5 47 3b d8 80 …Realtek PCIe GBE Family Controller
7…e4 a4 71 d0 4f cc …Microsoft Wi-Fi Direct Virtual Adapter
8…e4 a4 71 d0 4f cb …Intel(R) Dual Band Wireless-AC 8260
6…e6 a4 71 d0 4f cb …Microsoft Wi-Fi Direct Virtual Adapter #2
1…Software Loopback Interface 1
13…00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
20…00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
43…00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5[/HEADING]
[HEADING=1]IPv4 Route Table[/HEADING]
[HEADING=1]Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.7 50
127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
192.168.1.0 255.255.255.0 On-link 192.168.1.7 306
192.168.1.7 255.255.255.255 On-link 192.168.1.7 306
192.168.1.255 255.255.255.255 On-link 192.168.1.7 306
192.168.137.0 255.255.255.0 On-link 192.168.137.1 311
192.168.137.1 255.255.255.255 On-link 192.168.137.1 311
192.168.137.255 255.255.255.255 On-link 192.168.137.1 311
224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
224.0.0.0 240.0.0.0 On-link 192.168.137.1 311
224.0.0.0 240.0.0.0 On-link 192.168.1.7 306
255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
255.255.255.255 255.255.255.255 On-link 192.168.137.1 311
255.255.255.255 255.255.255.255 On-link 192.168.1.7 306[/HEADING]
[HEADING=1]Persistent Routes:
None
IPv6 Route Table[/HEADING]
[HEADING=1]Active Routes:
If Metric Network Destination Gateway
13 331 ::/0 On-link
1 331 ::1/128 On-link
13 331 2001::/32 On-link
13 331 2001:0:9d38:6ab8:1c08:1073:daeb:2b8a/128
On-link
6 311 fe80::/64 On-link
8 306 fe80::/64 On-link
13 331 fe80::/64 On-link
13 331 fe80::1c08:1073:daeb:2b8a/128
On-link
6 311 fe80::2ce1:77e8:d4aa:4d54/128
On-link
8 306 fe80::a8ae:2081:7695:a8fa/128
On-link
1 331 ff00::/8 On-link
6 311 ff00::/8 On-link
13 331 ff00::/8 On-link
8 306 ff00::/8 On-link[/HEADING]
[HEADING=1]Persistent Routes:
None
========================= Winsock entries =====================================
Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [51712] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [62976] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
========================= Event log errors: ===============================
Application errors:[/HEADING]
Error: (07/02/2017 07:21:44 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-CP6EE4E)
Description: Activation of app Microsoft.BingWeather_8wekyb3d8bbwe!App failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.
Error: (07/02/2017 07:16:18 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-CP6EE4E)
Description: Activation of app Microsoft.BingWeather_8wekyb3d8bbwe!App failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.
Error: (07/02/2017 07:15:04 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-CP6EE4E)
Description: Activation of app Microsoft.BingWeather_8wekyb3d8bbwe!App failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.
Error: (07/01/2017 05:39:10 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-CP6EE4E)
Description: Activation of app Microsoft.BingWeather_8wekyb3d8bbwe!App failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.
Error: (07/01/2017 05:34:10 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-CP6EE4E)
Description: Activation of app Microsoft.BingWeather_8wekyb3d8bbwe!App failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.
Error: (07/01/2017 05:24:47 AM) (Source: Application Error) (User: )
Description: Faulting application name: SystemSettingsBroker.exe, version: 10.0.14393.0, time stamp: 0x57899b41
Faulting module name: NetworkMobileSettings.dll, version: 10.0.14393.1358, time stamp: 0x593278cd
Exception code: 0xc0000005
Fault offset: 0x00000000001371aa
Faulting process id: 0x1d30
Faulting application start time: 0xSystemSettingsBroker.exe0
Faulting application path: SystemSettingsBroker.exe1
Faulting module path: SystemSettingsBroker.exe2
Report Id: SystemSettingsBroker.exe3
Faulting package full name: SystemSettingsBroker.exe4
Faulting package-relative application ID: SystemSettingsBroker.exe5
Error: (06/30/2017 08:13:14 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-CP6EE4E)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
Error: (06/30/2017 08:13:11 PM) (Source: Application Error) (User: )
Description: Faulting application name: AUDIODG.EXE, version: 10.0.14393.0, time stamp: 0x5789999e
Faulting module name: ICEsoundAPO64.dll, version: 1.0.0.20, time stamp: 0x56e94d73
Exception code: 0xc0000409
Fault offset: 0x000000000002571c
Faulting process id: 0xe6c
Faulting application start time: 0xAUDIODG.EXE0
Faulting application path: AUDIODG.EXE1
Faulting module path: AUDIODG.EXE2
Report Id: AUDIODG.EXE3
Faulting package full name: AUDIODG.EXE4
Faulting package-relative application ID: AUDIODG.EXE5
Error: (06/30/2017 07:50:58 PM) (Source: Application Hang) (User: )
Description: The program Stranded_Deep.exe version 5.4.1.40364 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 1738
Start Time: 01d2f196b774aa6c
Termination Time: 4294967295
Application Path: D:\New folder\steamapps\common\Stranded Deep\Stranded_Deep.exe
Report Id: 60b58bd0-5d8a-11e7-acaf-38d5473bd880
Faulting package full name:
Faulting package-relative application ID:
Error: (06/30/2017 07:43:43 PM) (Source: Application Error) (User: )
Description: Faulting application name: AUDIODG.EXE, version: 10.0.14393.0, time stamp: 0x5789999e
Faulting module name: ICEsoundAPO64.dll, version: 1.0.0.20, time stamp: 0x56e94d73
Exception code: 0xc0000409
Fault offset: 0x000000000002571c
Faulting process id: 0xe80
Faulting application start time: 0xAUDIODG.EXE0
Faulting application path: AUDIODG.EXE1
Faulting module path: AUDIODG.EXE2
Report Id: AUDIODG.EXE3
Faulting package full name: AUDIODG.EXE4
Faulting package-relative application ID: AUDIODG.EXE5
[HEADING=1]System errors:[/HEADING]
Error: (07/02/2017 07:18:00 AM) (Source: Service Control Manager) (User: )
Description: The Downloaded Maps Manager service terminated unexpectedly. It has done this 1 time(s).
Error: (07/02/2017 07:15:02 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
Error: (07/01/2017 05:42:48 AM) (Source: DCOM) (User: DESKTOP-CP6EE4E)
Description: {4AA0A5C4-1B9B-4F2E-99D7-99C6AEC83474}
Error: (07/01/2017 05:42:47 AM) (Source: DCOM) (User: DESKTOP-CP6EE4E)
Description: {4AA0A5C4-1B9B-4F2E-99D7-99C6AEC83474}
Error: (07/01/2017 05:42:46 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
Error: (07/01/2017 05:24:13 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
Error: (07/01/2017 05:24:13 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
Error: (07/01/2017 05:24:13 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
Error: (06/30/2017 08:55:26 PM) (Source: Service Control Manager) (User: )
Description: The Kingsoft_WPS_UpdateService service failed to start due to the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.

Error: (06/30/2017 08:55:26 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Kingsoft_WPS_UpdateService service to connect.
[HEADING=1]Microsoft Office Sessions:[/HEADING]
Error: (07/02/2017 07:21:44 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-CP6EE4E)
Description: Microsoft.BingWeather_8wekyb3d8bbwe!App-2144927148
Error: (07/02/2017 07:16:18 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-CP6EE4E)
Description: Microsoft.BingWeather_8wekyb3d8bbwe!App-2144927148
Error: (07/02/2017 07:15:04 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-CP6EE4E)
Description: Microsoft.BingWeather_8wekyb3d8bbwe!App-2144927148
Error: (07/01/2017 05:39:10 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-CP6EE4E)
Description: Microsoft.BingWeather_8wekyb3d8bbwe!App-2144927148
Error: (07/01/2017 05:34:10 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-CP6EE4E)
Description: Microsoft.BingWeather_8wekyb3d8bbwe!App-2144927148
Error: (07/01/2017 05:24:47 AM) (Source: Application Error)(User: )
Description: SystemSettingsBroker.exe10.0.14393.057899b41Networ kMobileSettings.dll10.0.14393.1358593278cdc0000005 00000000001371aa1d3001d2f1e74782909dC:\Windows\Sys tem32\SystemSettingsBroker.exeC:\Windows\System32\ NetworkMobileSettings.dlle1760ed0-6fad-4784-9913-9d829d53e241
Error: (06/30/2017 08:13:14 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-CP6EE4E)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2144927141
Error: (06/30/2017 08:13:11 PM) (Source: Application Error)(User: )
Description: AUDIODG.EXE10.0.14393.05789999eICEsoundAPO64.dll1. 0.0.2056e94d73c0000409000000000002571ce6c01d2f1976 036638aC:\Windows\system32\AUDIODG.EXEC:\Windows\s ystem32\ICEsoundAPO64.dll7056fcf1-50ef-4dd9-a9c6-b98071347d91
Error: (06/30/2017 07:50:58 PM) (Source: Application Hang)(User: )
Description: Stranded_Deep.exe5.4.1.40364173801d2f196b774aa6c42 94967295D:\New folder\steamapps\common\Stranded Deep\Stranded_Deep.exe60b58bd0-5d8a-11e7-acaf-38d5473bd880
Error: (06/30/2017 07:43:43 PM) (Source: Application Error)(User: )
Description: AUDIODG.EXE10.0.14393.05789999eICEsoundAPO64.dll1. 0.0.2056e94d73c0000409000000000002571ce8001d2f194d 6a026a4C:\Windows\system32\AUDIODG.EXEC:\Windows\s ystem32\ICEsoundAPO64.dllee3cdda2-4c7c-4ee0-ab2c-6a576a6fcd9f
[HEADING=1]CodeIntegrity Errors:[/HEADING]
Date: 2017-05-29 19:25:47.391
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Micros oft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.ex e) attempted to load \Device\HarddiskVolume4\Program Files (x86)\Overwolf\0.104.210.0\x64\OWExplorer.dll that did not meet the Store signing level requirements.
Date: 2017-05-23 23:09:01.461
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Micros oft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.ex e) attempted to load \Device\HarddiskVolume4\Program Files (x86)\Overwolf\0.104.210.0\x64\OWExplorer.dll that did not meet the Store signing level requirements.
Date: 2017-05-23 22:35:35.733
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Micros oft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.ex e) attempted to load \Device\HarddiskVolume4\Program Files (x86)\Overwolf\0.104.210.0\x64\OWExplorer.dll that did not meet the Store signing level requirements.
Date: 2017-05-23 22:35:34.528
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Micros oft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.ex e) attempted to load \Device\HarddiskVolume4\Program Files (x86)\Overwolf\0.104.210.0\x64\OWExplorer.dll that did not meet the Store signing level requirements.
Date: 2017-05-23 20:22:24.169
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Micros oft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.ex e) attempted to load \Device\HarddiskVolume4\Program Files (x86)\Overwolf\0.104.210.0\x64\OWExplorer.dll that did not meet the Store signing level requirements.
Date: 2017-05-23 20:22:24.159
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Micros oft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.ex e) attempted to load \Device\HarddiskVolume4\Program Files (x86)\Overwolf\0.104.210.0\x64\OWExplorer.dll that did not meet the Store signing level requirements.
Date: 2017-05-23 20:21:53.185
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Micros oft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.ex e) attempted to load \Device\HarddiskVolume4\Program Files (x86)\Overwolf\0.104.210.0\x64\OWExplorer.dll that did not meet the Store signing level requirements.
Date: 2017-05-23 20:21:51.768
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Micros oft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.ex e) attempted to load \Device\HarddiskVolume4\Program Files (x86)\Overwolf\0.104.210.0\x64\OWExplorer.dll that did not meet the Store signing level requirements.

=========================== Installed Programs ============================
ASUS Live Update (HKLM-x32...{FA540E67-095C-4A1B-97BA-4D547DEC9AF4}) (Version: 3.4.3 - ASUS)
ASUS PTP Driver (HKLM-x32...{7618E419-9124-4E6C-9AF4-487A6DDEC1C5}) (Version: 11.0.10 - ASUS)
ASUS Splendid Video Enhancement Technology (HKLM-x32...{0969AF05-4FF6-4C00-9406-43599238DE0D}) (Version: 3.16.0002 - ASUS)
ASUS USB Charger Plus (HKLM-x32...{A859E3E5-C62F-4BFA-AF1D-2B95E03166AF}) (Version: 4.1.7 - ASUS)
Asus Virtual Camera (HKLM-x32...{EC8BD21F-0CA0-4BBF-97D9-4A52B30041A1}) (Version: 1.0.32 - ASUS)
ATK Package (HKLM-x32...{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}) (Version: 1.0.0048 - ASUS)
AudioWizard (HKLM-x32...{57E770A2-2BAF-4CAA-BAA3-BD896E2254D3}) (Version: 1.0.1.19 - ICEpower a/s)
Counter-Strike: Global Offensive (HKLM...\Steam App 730) (Version: - Valve)
Device Setup (HKLM-x32...{8D6B05E0-F457-408C-9D13-549334D8FAE1}) (Version: 2.0.3 - ASUSTek Computer Inc.)
Dropbox 25 GB (HKLM-x32...{0867A88D-764F-366E-9E21-130DA8B472C3}) (Version: 3.1.18.0 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32...{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.59.1 - Dropbox, Inc.) Hidden
Genesys USB Mass Storage Device (HKLM-x32...{959B7F35-2819-40C5-A0CD-3C53B5FCC935}) (Version: 4.5.0.6.1001 - Genesys Logic)
Google Update Helper (HKLM-x32...{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.123 - Google Inc.) Hidden
Intel(R) Chipset Device Software (HKLM-x32...{fb610cea-ba50-4d4b-a717-cf025419035c}) (Version: 10.1.1.13 - Intel(R) Corporation) Hidden
Intel(R) Dynamic Platform and Thermal Framework (HKLM-x32...{654EE65D-FAA4-4EA6-8C07-DC94E6A304D4}) (Version: 8.1.10605.221 - Intel Corporation)
Intel(R) Management Engine Components (HKLM...{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.0.6.1194 - Intel Corporation)
Intel(R) Serial IO (HKLM...{9FD91C5C-44AE-4D9D-85BE-AE52816B0294}) (Version: 30.100.1519.7 - Intel Corporation)
Intel(R) Wireless Bluetooth(R) (HKLM-x32...{A984B01A-6823-4C0F-8E83-BE08B3256209}) (Version: 18.1.1612.3253 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32...{5853172b-5520-4089-9ef4-e26c594382b3}) (Version: 19.30.0 - Intel Corporation)
Intel® Security Assist (HKLM-x32...{B294CE94-FE0F-4427-910C-180AF9FCFED1}) (Version: 1.0.1.620 - Intel Corporation)
Left 4 Dead 2 (HKLM...\Steam App 550) (Version: - Valve)
Microsoft Office 365 - en-us (HKLM...\O365HomePremRetail - en-us) (Version: 16.0.6001.1070 - Microsoft Corporation)
Microsoft OneDrive (HKCU...\OneDriveSetup.exe) (Version: 17.3.6917.0607 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 ENU (HKLM-x32...{3A9FC03D-C685-4831-94CF-4EDFD3749497}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (HKLM...{D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM...{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32...{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32...{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32...{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32...{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32...{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23918 (HKLM-x32...{dab68466-3a7d-41a8-a5cf-415e3ff8ef71}) (Version: 14.0.23918.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32...{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Mumble 1.2.19 (HKLM-x32...{F62A874F-2354-49B1-87BE-CAAD7C8FA084}) (Version: 1.2.19 - Thorvald Natvig)
NVIDIA 3D Vision Driver 376.54 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 376.54 - NVIDIA Corporation)
NVIDIA GeForce Experience 2.11.4.0 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.11.4.0 - NVIDIA Corporation)
NVIDIA Graphics Driver 376.54 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 376.54 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.15 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.15 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.16.0318 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.16.0318 - NVIDIA Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM...{90160000-008C-0000-1000-0000000FF1CE}) (Version: 16.0.6001.1070 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM...{90160000-007E-0000-1000-0000000FF1CE}) (Version: 16.0.6001.1070 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM...{90160000-008C-0409-1000-0000000FF1CE}) (Version: 16.0.6001.1070 - Microsoft Corporation) Hidden
Origin (HKLM-x32...\Origin) (Version: 10.4.13.6637 - Electronic Arts, Inc.)
PixelMaster Video HDR (HKLM...{65302154-AAF6-4020-A070-76CAA9CEC8D3}) (Version: 1.1.37 - ASUS)
Razer Chroma SDK Core Components (HKLM-x32...\Razer Chroma SDK) (Version: 2.2.6 - Razer Inc.)
Razer Surround (HKLM-x32...\Razer Surround) (Version: 1.05.26 - Razer Inc.)
Razer Synapse (HKLM-x32...{0D78BEE2-F8FF-4498-AF1A-3FF81CED8AC6}) (Version: 2.20.17.413 - Razer Inc.)
Realtek Ethernet Controller Driver (HKLM-x32...{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 10.3.723.2015 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32...{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7818 - Realtek Semiconductor Corp.)
ROBLOX Player for Thela (HKCU...{373B1718-8CC5-4567-8EE2-9033AD08A680}) (Version: - ROBLOX Corporation)
SHIELD Streaming (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 7.1.0280 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.11.4.0 - NVIDIA Corporation) Hidden
Skype™ 7.37 (HKLM-x32...{3B7E914A-93D5-4A29-92BB-AF8C3F66C431}) (Version: 7.37.103 - Skype Technologies S.A.)
Steam (HKLM-x32...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Titanfall™ 2 (HKLM-x32...{4BD80373-FEE7-45B6-8249-6E8E98717405}) (Version: 1.0.0.8 - Electronic Arts, Inc.)
Tom Clancy’s Rainbow Six Siege (HKLM-x32...\Uplay Install 635) (Version: - Ubisoft Montreal)
Unturned (HKLM...\Steam App 304930) (Version: - Smartly Dressed Games)
Update Installer for WildTangent Games App (HKLM-x32...{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version: - WildTangent) Hidden
Uplay (HKLM-x32...\Uplay) (Version: 32.1 - Ubisoft)
Vulkan Run Time Libraries 1.0.26.0 (HKLM...\VulkanRT1.0.26.0) (Version: 1.0.26.0 - LunarG, Inc.)
War Thunder (HKLM...\Steam App 236390) (Version: - Gaijin Entertainment)
WebStorage (HKLM-x32...\WebStorage) (Version: 2.2.6.547 - ASUS Cloud Corporation)
WhatsApp (HKCU...\WhatsApp) (Version: 0.2.4240 - WhatsApp)
WildTangent Games App (HKLM-x32...{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-asus) (Version: 4.1.1.8 - WildTangent)
Windows 10 Update and Privacy Settings (HKLM...{293F2009-0145-450B-B4AA-063D43FB368C}) (Version: 1.0.13.0 - Microsoft Corporation)
Windows Driver Package - ASUS (AsusPTPDrv) HIDClass (04/28/2016 11.0.0.10) (HKLM...\2E5C3DB999A508D7469B1F0294BCAF149A6B7ABB) (Version: 04/28/2016 11.0.0.10 - ASUS)
WinFlash (HKLM-x32...{8F21291E-0444-4B1D-B9F9-4370A73E346D}) (Version: 3.1.0 - ASUS)
WinRAR 5.40 (64-bit) (HKLM...\WinRAR archiver) (Version: 5.40.0 - win.rar GmbH)
WPS Office for ASUS (HKLM-x32...\Kingsoft Office) (Version: 9.1.0.5247 - Kingsoft Corp.)
========================= Devices: ================================
Name: NVIDIA GeForce GTX 1070
Description: NVIDIA GeForce GTX 1070
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: NVIDIA
Service: nvlddmkm
Device ID: PCI\VEN_10DE&DEV_1BE1&SUBSYS_14701043&REV_A1\4&2C9 B1ED9&0&0008
Problem: : Windows has stopped this device because it has reported problems. (Code 43)
Resolution: One of the drivers controlling the device notified the operating system that the device failed in some manner. For more information about how to diagnose the problem, see the hardware documentation.
Name:
Description:
Class Guid:
Manufacturer:
Service:
Device ID: ROOT\UNNAMED_DEVICE\0000
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click “Update Driver”, which starts the Hardware Update wizard.

========================= Memory info: ===================================
Percentage of memory in use: 19%
Total physical RAM: 16319.79 MB
Available physical RAM: 13076.29 MB
Total Virtual: 18751.79 MB
Available Virtual: 15533.8 MB
========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:237.72 GB) (Free:178.76 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:931.51 GB) (Free:739.32 GB) NTFS
========================= Users: ========================================
User accounts for \DESKTOP-CP6EE4E
Administrator DefaultAccount defaultuser0
Guest Thela
========================= Minidump Files ==================================
C:\Windows\Minidump\052317-8765-01.dmp
C:\Windows\Minidump\062817-6734-01.dmp
C:\Windows\Minidump\062917-8625-01.dmp
========================= Restore Points ==================================
13-06-2017 16:37:28 Installed Mumble 1.2.19
28-06-2017 18:49:37 Scheduled Checkpoint
**** End of log ****

heres the first one

Laptop issues

Laptop issues

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