Hi Dave, the first thing we need you to do is make sure you have an image of your hard drive. You can use Windows own native backup app, or probably a better choice would be to install and use Macrium free HERE or Aomei free HERE. Macrium might be a good choice, just be sure to backup ALL partitions of C:\ drive. Give a shout if you need a hand?
With Macrium if you select the box shown below it will backup all partitions, and you may have more or less partitions than those shown below.
[ATTACH]1228[/ATTACH]
With Macrium if you select the box shown below it will backup all partitions, and you may have more or less partitions than those shown below.
[ATTACH]1228[/ATTACH]
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