Need help with boot/hard drive issue

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  • Marc_McDonald
    PCHF Member
    • Apr 2025
    • 3

    #1

    Need help with boot/hard drive issue

    I have a Dell XPS 8940 desktop. I have two physical hard drives, a Western Digital NVMe SSD pc SN530 512 GB, M.2 2280, and a Crucial MX500 1TB 3D NAND SATA 2.5 Inch Internal SSD.

    Originally I had Windows installed on the smaller but faster NVMe drive, and I had my Windows user profile folder mapped to the slower but more spacious SATA drive.

    I recently unsuccessfully tried to set up dual boot with Ubuntu. Ubuntu doesn’t work with Dell’s Intel Rapid Storage Technology, and it pointed me to this tutorial on how to disable it:

    Intel Rapid Storage Technology (RST) is a solution built into a range of Intel chipsets. On platforms that have RST support built and enabled in the firmware (BIOS or UEFI), RST enables users to gr...


    Unfortunately, it didn’t work, Windows wouldn’t boot and I think I may have made things worse with the DOS diskpart command. I’ve included screenshots of my BIOS and current Disk Management profile. I;'m not concerned about Linux right now, but I want to get my PC back the way it was.

    I ended up having to reinstall Windows 11, but the problem is that for some reason, it reinstalled it on my larger but slower SATA drive. I’m not sure why it did this but I’d like to get it back on my NVMe drive.

    In BIOS it shows that drive in the boot sequence but can’t or won’t boot to it. Looking at that drive in File Explorer it still has Windows folders there, so it wasn’t wiped. Is there a way I can try to ‘force’ it to try to boot to that drive instead? I have Acronis True Image 2020. Maybe I should try to image my new current working boot drive and ghost it to that original drive?

    Thanks for any guidance you can offer.
  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10702

    #2
    When reinstalling Windows, best to only have one drive connected, that way it won’t surprise you!
    Sounds like you have all your stuff backed up, so for me, I’d be leaving the drive you want Windows on still connected and doing the reinstall again.

    Moving forward, instead of dual booting, have you thought about a virtual machine.
    Software like Oracle VirtualBox or VMWare Workstation or even Windows built-in Hyper-V (pro versions only).

    Also, unless you link those two drives into a RAID, RST is of no value.

    Comment

    • Bruce
      PCHF Moderator
      • Oct 2017
      • 10702

      #3
      When reinstalling Windows, best to only have one drive connected, that way it won’t surprise you!
      Sounds like you have all your stuff backed up, so for me, I’d be leaving the drive you want Windows on still connected and doing the reinstall again.

      Moving forward, instead of dual booting, have you thought about a virtual machine.
      Software like Oracle VirtualBox or VMWare Workstation or even Windows built-in Hyper-V (pro versions only).

      Also, unless you link those two drives into a RAID, RST is of no value.

      Comment

      • PeterOz
        PCHF Technical Response Team
        • Mar 2021
        • 4191

        #4
        Originally posted by Marc McDonald
        I recently unsuccessfully tried to set up dual boot with Ubuntu
        What method did you use.
        Originally posted by Marc McDonald
        Ubuntu doesn’t work with Dell’s Intel Rapid Storage Technology
        Are you running raid.
        if not before reinstalling windows
        To disable Intel Rapid Storage Technology (RST) on a Dell computer, you’ll typically need to modify the BIOS settings. You can do this by entering the BIOS during startup (usually by pressing F2 or Del) and navigating to the storage configuration section, where you can change the storage controller mode from RST to AHCI. Disabling RST and changing the storage mode may require reinstalling the operating system

        Have you got all your data backed up?
        If yes good if not then copy all data you need of the NVME to an external drive.
        Originally posted by Marc McDonald
        I ended up having to reinstall Windows 11, but the problem is that for some reason, it reinstalled it on my larger but slower SATA drive. I’m not sure why it did this but I’d like to get it back on my NVMe drive.
        It did this as that is what windows does.
        As Bruce advised one drive connected only.
        After you have your data off the NVME.
        unplug the 2nd drive
        use windows media creation tool to reinstall without bloatware
        OR
        Use Dell recovery to reinstall windows on the nvme.
        Then connect the other drive after you have all drivers & programs installed.
        Since you want your data on the sata drive.
        first step.
        Use Acronis to create a system image of the nvme.
        second reinstall all data to sata
        third make a backup of sata.
        Originally posted by Marc McDonald
        Is there a way I can try to ‘force’ it to try to boot to that drive instead
        NO
        When you reinstall windows with more than one drive connected. Windows writes the boot files across drives.

        If you want to try ubuntu you can either.
        1. Dual boot ubuntu
        2. Use a vm like Virtual box to run Ubuntu.
        3. Run Ubuntu from a usb stick.
        4. Try Ubuntu from the internet.

        Comment

        • PeterOz
          PCHF Technical Response Team
          • Mar 2021
          • 4191

          #5
          Originally posted by Marc McDonald
          I recently unsuccessfully tried to set up dual boot with Ubuntu
          What method did you use.
          Originally posted by Marc McDonald
          Ubuntu doesn’t work with Dell’s Intel Rapid Storage Technology
          Are you running raid.
          if not before reinstalling windows
          To disable Intel Rapid Storage Technology (RST) on a Dell computer, you’ll typically need to modify the BIOS settings. You can do this by entering the BIOS during startup (usually by pressing F2 or Del) and navigating to the storage configuration section, where you can change the storage controller mode from RST to AHCI. Disabling RST and changing the storage mode may require reinstalling the operating system

          Have you got all your data backed up?
          If yes good if not then copy all data you need of the NVME to an external drive.
          Originally posted by Marc McDonald
          I ended up having to reinstall Windows 11, but the problem is that for some reason, it reinstalled it on my larger but slower SATA drive. I’m not sure why it did this but I’d like to get it back on my NVMe drive.
          It did this as that is what windows does.
          As Bruce advised one drive connected only.
          After you have your data off the NVME.
          unplug the 2nd drive
          use windows media creation tool to reinstall without bloatware
          OR
          Use Dell recovery to reinstall windows on the nvme.
          Then connect the other drive after you have all drivers & programs installed.
          Since you want your data on the sata drive.
          first step.
          Use Acronis to create a system image of the nvme.
          second reinstall all data to sata
          third make a backup of sata.
          Originally posted by Marc McDonald
          Is there a way I can try to ‘force’ it to try to boot to that drive instead
          NO
          When you reinstall windows with more than one drive connected. Windows writes the boot files across drives.

          If you want to try ubuntu you can either.
          1. Dual boot ubuntu
          2. Use a vm like Virtual box to run Ubuntu.
          3. Run Ubuntu from a usb stick.
          4. Try Ubuntu from the internet.

          Comment

          • xrobwx71
            PCHF Moderator
            • Mar 2023
            • 1067

            #6
            Originally posted by Bruce
            Also, unless you link those two drives into a RAID, RST is of no value
            And can cause unnecessary BSOD’s.

            Comment

            • xrobwx71
              PCHF Moderator
              • Mar 2023
              • 1067

              #7
              Originally posted by Bruce
              Also, unless you link those two drives into a RAID, RST is of no value
              And can cause unnecessary BSOD’s.

              Comment

              • Bruce
                PCHF Moderator
                • Oct 2017
                • 10702

                #8
                Originally posted by PeterOz
                1. Run Ubuntu from a usb stick.
                I always forget that little nugget - this would be my preferred choice. (y)

                Comment

                • Bruce
                  PCHF Moderator
                  • Oct 2017
                  • 10702

                  #9
                  Originally posted by PeterOz
                  1. Run Ubuntu from a usb stick.
                  I always forget that little nugget - this would be my preferred choice. (y)

                  Comment

                  • Marc_McDonald
                    PCHF Member
                    • Apr 2025
                    • 3

                    #10
                    Originally posted by Bruce
                    I always forget that little nugget - this would be my preferred choice. (y)
                    PeterOz:
                    What method did you use.

                    Are you running raid.
                    if not before reinstalling windows
                    To disable Intel Rapid Storage Technology (RST) on a Dell computer, you’ll typically need to modify the BIOS settings. You can do this by entering the BIOS during startup (usually by pressing F2 or Del) and navigating to the storage configuration section, where you can change the storage controller mode from RST to AHCI. Disabling RST and changing the storage mode may require reinstalling the operating system

                    Have you got all your data backed up?
                    If yes good if not then copy all data you need of the NVME to an external drive.

                    It did this as that is what windows does.
                    As Bruce advised one drive connected only.
                    After you have your data off the NVME.
                    unplug the 2nd drive
                    use windows media creation tool to reinstall without bloatware
                    OR
                    Use Dell recovery to reinstall windows on the nvme.
                    Then connect the other drive after you have all drivers & programs installed.
                    Since you want your data on the sata drive.
                    first step.
                    Use Acronis to create a system image of the nvme.
                    second reinstall all data to sata
                    third make a backup of sata.

                    NO
                    When you reinstall windows with more than one drive connected. Windows writes the boot files across drives.

                    If you want to try ubuntu you can either.
                    1. Dual boot ubuntu
                    2. Use a vm like Virtual box to run Ubuntu.
                    3. Run Ubuntu from a usb stick.
                    4. Try Ubuntu from the internet.
                    I’m not runnig RAID. I did disable RST and switch to AHCI but then it wouldn’t boot back into Windows and that’s when my trouble started. I think some Dell users on another site said maybe I’d need to reboot once into safe mode so that it would install the needed AHCI drivers? Also I try the VirtualBox route and it ‘worked’ but people said it would just be better fully installed. I might just look into that that USB stick option though. Thanks! Also I do have my files backed up to an external USB drive.

                    Comment

                    • Marc_McDonald
                      PCHF Member
                      • Apr 2025
                      • 3

                      #11
                      Originally posted by Bruce
                      I always forget that little nugget - this would be my preferred choice. (y)
                      PeterOz:
                      What method did you use.

                      Are you running raid.
                      if not before reinstalling windows
                      To disable Intel Rapid Storage Technology (RST) on a Dell computer, you’ll typically need to modify the BIOS settings. You can do this by entering the BIOS during startup (usually by pressing F2 or Del) and navigating to the storage configuration section, where you can change the storage controller mode from RST to AHCI. Disabling RST and changing the storage mode may require reinstalling the operating system

                      Have you got all your data backed up?
                      If yes good if not then copy all data you need of the NVME to an external drive.

                      It did this as that is what windows does.
                      As Bruce advised one drive connected only.
                      After you have your data off the NVME.
                      unplug the 2nd drive
                      use windows media creation tool to reinstall without bloatware
                      OR
                      Use Dell recovery to reinstall windows on the nvme.
                      Then connect the other drive after you have all drivers & programs installed.
                      Since you want your data on the sata drive.
                      first step.
                      Use Acronis to create a system image of the nvme.
                      second reinstall all data to sata
                      third make a backup of sata.

                      NO
                      When you reinstall windows with more than one drive connected. Windows writes the boot files across drives.

                      If you want to try ubuntu you can either.
                      1. Dual boot ubuntu
                      2. Use a vm like Virtual box to run Ubuntu.
                      3. Run Ubuntu from a usb stick.
                      4. Try Ubuntu from the internet.
                      I’m not runnig RAID. I did disable RST and switch to AHCI but then it wouldn’t boot back into Windows and that’s when my trouble started. I think some Dell users on another site said maybe I’d need to reboot once into safe mode so that it would install the needed AHCI drivers? Also I try the VirtualBox route and it ‘worked’ but people said it would just be better fully installed. I might just look into that that USB stick option though. Thanks! Also I do have my files backed up to an external USB drive.

                      Comment

                      • PeterOz
                        PCHF Technical Response Team
                        • Mar 2021
                        • 4191

                        #12
                        When you change from rai to ahci - reinstall.
                        And this?
                        What method did you use.

                        Comment

                        • PeterOz
                          PCHF Technical Response Team
                          • Mar 2021
                          • 4191

                          #13
                          When you change from rai to ahci - reinstall.
                          And this?
                          What method did you use.

                          Comment

                          • phillpower2
                            PCHF Administrator
                            • Sep 2016
                            • 15209

                            #14
                            No response from the OP, closed.

                            Comment

                            • phillpower2
                              PCHF Administrator
                              • Sep 2016
                              • 15209

                              #15
                              No response from the OP, closed.

                              Comment

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