I don't know what this is but I'm assuming its GPU related

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  • PeterOz
    PCHF Technical Response Team
    • Mar 2021
    • 4191

    #61
    Have a look at this How to check
    https://www.dell.com/support/kbdoc/e...driver-install

    Comment

    • Bruce
      PCHF Moderator
      • Oct 2017
      • 10702

      #62
      @Wikus - you logged in today but haven’t responded - any news?

      Comment

      • Bruce
        PCHF Moderator
        • Oct 2017
        • 10702

        #63
        @Wikus - you logged in today but haven’t responded - any news?

        Comment

        • Wikus
          PCHF Member
          • Mar 2025
          • 35

          #64
          Originally posted by Bruce
          What was the outcome from post #9?
          Were the scans done?
          Was D:\ disconnected?

          Still don’t know what the power supply is, we think we know what it should be!
          Open the case and look at the sticker.

          Has another graphics card been tried to rule out the current card as the fault?
          Apologies for the late reply though I disconnected the drive, took it out of my pc which didn’t change anything. I ran the scans and than also didn’t fix the issue and the scans themself found no issues. The PSU model should be AC460EBS-00. I do have another really old graphics card that I could try but its VERY covered in dust and I don’t think it would be a good idea to use.

          Comment

          • Wikus
            PCHF Member
            • Mar 2025
            • 35

            #65
            Originally posted by Bruce
            What was the outcome from post #9?
            Were the scans done?
            Was D:\ disconnected?

            Still don’t know what the power supply is, we think we know what it should be!
            Open the case and look at the sticker.

            Has another graphics card been tried to rule out the current card as the fault?
            Apologies for the late reply though I disconnected the drive, took it out of my pc which didn’t change anything. I ran the scans and than also didn’t fix the issue and the scans themself found no issues. The PSU model should be AC460EBS-00. I do have another really old graphics card that I could try but its VERY covered in dust and I don’t think it would be a good idea to use.

            Comment

            • PeterOz
              PCHF Technical Response Team
              • Mar 2021
              • 4191

              #66
              I still say you have onboard video
              See post #28
              [ol]
              [li]Turn on the computer and boot into Windows.[/li][li]Press Windows + R key on the keyboard.[/li][li]In the Run dialog box, type dxdiag and press Enter.[/li][li]In the DirectX Diagnostic Tool window, you can find information about devices under the System, Display, Sound, and Input tabs.[/li][/ol]

              Comment

              • PeterOz
                PCHF Technical Response Team
                • Mar 2021
                • 4191

                #67
                I still say you have onboard video
                See post #28
                [ol]
                [li]Turn on the computer and boot into Windows.[/li][li]Press Windows + R key on the keyboard.[/li][li]In the Run dialog box, type dxdiag and press Enter.[/li][li]In the DirectX Diagnostic Tool window, you can find information about devices under the System, Display, Sound, and Input tabs.[/li][/ol]

                Comment

                • Wikus
                  PCHF Member
                  • Mar 2025
                  • 35

                  #68
                  I looked through my BIOS earlier and didn’t see anything related to integrated graphics. I attached the DxDiag information file incase you would like to look at that.

                  Comment

                  • Wikus
                    PCHF Member
                    • Mar 2025
                    • 35

                    #69
                    I looked through my BIOS earlier and didn’t see anything related to integrated graphics. I attached the DxDiag information file incase you would like to look at that.

                    Comment

                    • PeterOz
                      PCHF Technical Response Team
                      • Mar 2021
                      • 4191

                      #70
                      In that file I found this
                      +++ WER4 +++:
                      Fault bucket 2218154831058072629, type 5
                      Event Name: RADAR_PRE_LEAK_WOW64
                      Response: Not available
                      Cab Id: 0
                      This looks like a program is having problems with memory
                      Found this
                      Answer: RADAR_PRE_LEAK_64 can indicate issues with your system’s hardware configuration. We recommend that you run the Windows Memory Diagnostic Tool (mdsched) to help troubleshoot your issue.


                      Is this related to video issues I cannot say for sure.

                      Comment

                      • PeterOz
                        PCHF Technical Response Team
                        • Mar 2021
                        • 4191

                        #71
                        In that file I found this
                        +++ WER4 +++:
                        Fault bucket 2218154831058072629, type 5
                        Event Name: RADAR_PRE_LEAK_WOW64
                        Response: Not available
                        Cab Id: 0
                        This looks like a program is having problems with memory
                        Found this
                        Answer: RADAR_PRE_LEAK_64 can indicate issues with your system’s hardware configuration. We recommend that you run the Windows Memory Diagnostic Tool (mdsched) to help troubleshoot your issue.


                        Is this related to video issues I cannot say for sure.

                        Comment

                        • PeterOz
                          PCHF Technical Response Team
                          • Mar 2021
                          • 4191

                          #72
                          I will tag @phillpower2 for advise

                          Comment

                          • PeterOz
                            PCHF Technical Response Team
                            • Mar 2021
                            • 4191

                            #73
                            I will tag @phillpower2 for advise

                            Comment

                            • phillpower2
                              PCHF Administrator
                              • Sep 2016
                              • 15209

                              #74
                              Have just read the thread from the OP and up to this point, things that stand out are that the computer has not been set up right from the get go, the PSU is a piece of junk that does not even meet Dells stated minimum PSU requirements for their own modified Dell branded RTX 3060 Ti OEM and to make matters worse the OP has the Windows Power Plan set to High Performance which will just make an already feeble and weak PSU that is not even White efficiency rated and therefore even more likely to go pop.

                              Fwiw, knowing Dell like I do I can say with almost certainty that they are most unlikely to have used a CPU that costs any more than the bare minimum that they need to pay, this is borne out by their use of the garbage AC460EBS-00 PSU.

                              Comment

                              • phillpower2
                                PCHF Administrator
                                • Sep 2016
                                • 15209

                                #75
                                Have just read the thread from the OP and up to this point, things that stand out are that the computer has not been set up right from the get go, the PSU is a piece of junk that does not even meet Dells stated minimum PSU requirements for their own modified Dell branded RTX 3060 Ti OEM and to make matters worse the OP has the Windows Power Plan set to High Performance which will just make an already feeble and weak PSU that is not even White efficiency rated and therefore even more likely to go pop.

                                Fwiw, knowing Dell like I do I can say with almost certainty that they are most unlikely to have used a CPU that costs any more than the bare minimum that they need to pay, this is borne out by their use of the garbage AC460EBS-00 PSU.

                                Comment

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