Ryzen 7 5800X3D working bad?

[Arczix212]

Hi
Recently i bought a new ryzen 7 5800X3D and after some time of computer working i have a weird screen and sound lags. Did some tests and found this. Is this bad? CPU has a guarancy and 14 days refund, should i send it back?
Thanks for help
[ATTACH type=“full”]13943[/ATTACH][ATTACH type=“full”]13942[/ATTACH]

[phillpower2]

Welcome to PCHF,

Your CPU looks fine so the problem lays elsewhere and looking at your GPU you having probably the best gaming CPU paired with a GPU that was released over seven years ago, this on its own will cause a bottleneck as will having slow RAM and an old and weak PSU, we have no info on the other hardware so if you want us to take a look can you post the brand and model name or number of the RAM, how many sticks of it you have and likewise the brand and model name or number of the PSU along with how old the PSU is.

[Arczix212]

Looks like GPU is dead[ATTACH type=“full”]13944[/ATTACH]

[Arczix212]

Today i had a computer freeze i reset it and my screen resolution changed from 2k to 1084x728 something like that and i had blocked a posibility to change it.
I know about bottleneck but I wanna change the card in this year but as i see it would be faster than that

[COLOR=rgb(59, 64, 67)]Mainboard: MSI X570 Gaming Plus
CPU: Ryzen 7 5800X3D
GPU: Saphire Nitro RX580 4gb
RAM: 2x16GB 3200mhz 2x8GB 3000mhz Patriot Viper Blackout
PSU: Thermaltake Toughpower GF 650W 80 Plus Gold
Storage: Lexar 1TB M.2 PCIe Gen4 NVMe NM790, Plextor 512GB 2,5" SATA SSD M8VC, WD BLUE 1TB WD10EZEX 1TB SATA III 3,5"
BIOS Version: E7C37AMS.AN0[/COLOR][COLOR=rgb(59, 64, 67)][/color]

[Arczix212]

Today i had a computer freeze i reset it and my screen resolution changed from 2k to 1084x728 something like that and i had blocked a posibility to change it.
I know about bottleneck but I wanna change the card in this year but as i see it would be faster than that

[COLOR=rgb(59, 64, 67)]Mainboard: MSI X570 Gaming Plus
CPU: Ryzen 7 5800X3D
GPU: Saphire Nitro RX580 4gb
RAM: 2x16GB 3200mhz 2x8GB 3000mhz Patriot Viper Blackout
PSU: Thermaltake Toughpower GF 650W 80 Plus Gold
Storage: Lexar 1TB M.2 PCIe Gen4 NVMe NM790, Plextor 512GB 2,5" SATA SSD M8VC, WD BLUE 1TB WD10EZEX 1TB SATA III 3,5"
BIOS Version: E7C37AMS.AN0[/COLOR][COLOR=rgb(59, 64, 67)]
[/color]

[COLOR=rgb(59, 64, 67)]
And PSU had about 4 months? Something like that[/color]

[phillpower2]

What did you have your screen connected to when you took the picture above, was it the GPU or a video port on the MB.

It is not just the GPU that would cause a bottleneck but also your RAM, you should never mix the spec of RAM and because you have the faster and more appropriate RAM is being clocked backwards to match the speed of the slower 3000MHz sticks

Not an ideal choice of PSU but okay for the present parts.

Bit of a nag from me, you get five minutes to edit your last reply so please use it when you can rather than multi post and please, no need to quote every reply, we have enough to read as it is.

[Arczix212]

Conected to the GPU, and right now even the screen is not loading, and VGA light turned on

[phillpower2]

Being that you have now got the VGA light on I can understand you not getting anything on the screen but not when you post your reply #3 because if the GPU was already dead you would not have got anything on the screen then either.

Have you tried reseating the GPU to make sure that it is sitting nice and secure, if not, give that a go and while inside the case remove the CMOS battery and leave it out for ten minutes or so, before doing any of this, disconnect from the wall socket, press the case power button in for twenty or so seconds to get rid of any charge in the system and ground yourself by touching a bare metal part of the case or PSU before touching anything inside the case.

[COLOR=rgb(44, 130, 201)]Edit to add: Please be sure to put the CMOS battery back in before you reassemble.[/COLOR]

[Arczix212]

Ok i did it and pc stood up but with the same problem as previous. It looks like system doesnt see GPU. And i have weird CPU usage jumps

[phillpower2]

Sorry but how do you think you are getting a display if the system does not detect a GPU.

Have you removed the two slower sticks of 3000MHz RAM.

Did you update the BIOS before you fitted the 5800X3D.

[Arczix212]

1. Yes
2. Did it after i fitted CPU

[phillpower2]

Download then run Speccy ( free ) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

[Arczix212]

http://speccy.piriform.com/results/KhmOP6ImFu2wBrGaLDlUm4H

Is that what u asked?

[phillpower2]

Three things of note in Speccy;
RAM
32,0GB Dual-Channel DDR4 @ [COLOR=rgb(184, 49, 47)]1333MHz (20-19-19-43)

You need to enable XMP.
Operating System
Windows 11 Home 64-bit
Computer type: Desktop
[COLOR=rgb(184, 49, 47)]Installation Date: 07.07.2024 22:15:01

The recent install was not done correctly and this in itself will cause problems, see my canned info below;
Once Windows has been clean installed you must then install first the MBs chipset drivers then the storage/SATA drivers and third the graphics drivers, the drivers can either come from a disk provided by the motherboard manufacturer or downloaded from their site and saved to a flash drive etc, this is a must and Windows should not be allowed to check for updates before it has been done as more often than not Windows installs the wrong drivers or in the incorrect order and this can cause all sorts of problems.

The reason why this procedure is so important, the chipset is what enables the MB to be able to communicate with all the hardware + are the first drivers that Windows looks for on boot.
Power Profile
Active power scheme: [COLOR=rgb(184, 49, 47)]High performance

Change the Windows Power Plan to Balanced, Ultra and High Performance are a form of overclocking that is known to cause stability and overheating issues, the setting should only be used for gaming type notebooks that have a discrete GPU that needs the extra power.[/COLOR][/COLOR][/COLOR]

[Arczix212]

Ok then I should reinstall windows? And should i do clean reinstall? Delete everything?