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The last couple of weeks my pc just shuts down randomly especially when Im playing games. It doesnt turn off completely but the lights turn off and my screen goes black then my pc restarts or it just shuts off completely. I’ve tried a lot of different solutions like trying to go off my event viewer errors. But im not completely sure if this is hardware or software related, cuz my pc isnt that old or something i build it last year.
Thank u for reading!
Sorry but you have post on a tech forum asking for help but have provided zero information about your computer or it`s hardware, this makes it impossible for anyone to even hazard a guess as to what is going on.
[COLOR=rgb(184, 49, 47)]If the computer is a desktop can you post the brand and model name or number of the power supply (PSU).
Download then run Speccy ( free ) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.
To publish a Speccy profile to the Web:
In Speccy, click File, and then click Publish Snapshot.
In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.[/COLOR]
Sorry! GPU: AMD Radeon RX 6800 XT, CPU Ryzen 5 5600 6-core, Motherboard B550 Aorus elite v2 PSU: Thermaltake GF1 850 W PC-ATX 80+ Gold, Ram: ddr4 ripjaws. If u need any more information please say so!
Download then run Speccy ( free ) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.
To publish a Speccy profile to the Web:
In Speccy, click File, and then click Publish Snapshot.
In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
Error: (02/13/2024 06:22:43 PM) (Source: Microsoft-Windows-PerfNet) (EventID: 2004) (User: VINNIE)
Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.
Error: (02/13/2024 06:22:43 PM) (Source: Microsoft-Windows-PerfNet) (EventID: 2004) (User: VINNIE)
Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.
Error: (02/13/2024 06:22:43 PM) (Source: Microsoft-Windows-PerfNet) (EventID: 2004) (User: VINNIE)
Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.
Error: (02/13/2024 06:22:43 PM) (Source: Microsoft-Windows-PerfNet) (EventID: 2004) (User: VINNIE)
Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.
Error: (02/13/2024 06:22:43 PM) (Source: Microsoft-Windows-PerfNet) (EventID: 2004) (User: VINNIE)
Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.
Error: (02/13/2024 06:22:43 PM) (Source: Microsoft-Windows-PerfNet) (EventID: 2004) (User: VINNIE)
Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.
Error: (02/13/2024 06:22:42 PM) (Source: Microsoft-Windows-PerfNet) (EventID: 2004) (User: VINNIE)
Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.
Error: (02/13/2024 06:19:24 PM) (Source: Microsoft-Windows-PerfNet) (EventID: 2004) (User: VINNIE)
Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.
[HEADING=1]System errors:[/HEADING]
Error: (02/13/2024 06:54:32 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The AMDRyzenMasterDriverV22 service failed to start due to the following error:
%%2 = The system cannot find the file specified.
Error: (02/13/2024 06:53:57 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The AMDRyzenMasterDriverV22 service failed to start due to the following error:
%%2 = The system cannot find the file specified.
Error: (02/13/2024 06:53:56 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 18:22:16 on 13-2-2024 was unexpected.
Error: (02/13/2024 06:22:39 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The AMDRyzenMasterDriverV22 service failed to start due to the following error:
%%2 = The system cannot find the file specified.
Error: (02/13/2024 06:22:17 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The AMDRyzenMasterDriverV22 service failed to start due to the following error:
%%2 = The system cannot find the file specified.
Error: (02/13/2024 06:21:34 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The AMDRyzenMasterDriverV22 service failed to start due to the following error:
%%2 = The system cannot find the file specified.
Error: (02/13/2024 06:20:46 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The AMDRyzenMasterDriverV22 service failed to start due to the following error:
%%2 = The system cannot find the file specified.
Error: (02/13/2024 06:20:45 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 18:15:57 on 13-2-2024 was unexpected.
[HEADING=1]Windows Defender:[/HEADING]
Date: 2024-02-04 20:26:13
Description:
Scan van Microsoft Defender Antivirus is gestopt voordat deze was voltooid.
Scan-id: {F9272ED8-4886-4C90-BA96-D8059131FAD2}
Type scan: Antimalware
Scanparameters: Snelle scan
Gebruiker: NT AUTHORITY\SYSTEM
Date: 2024-02-04 14:01:44
Description:
Scan van Microsoft Defender Antivirus is gestopt voordat deze was voltooid.
Scan-id: {B6234B9F-1C72-4CEE-BBF6-1F93D500F1CF}
Type scan: Antimalware
Scanparameters: Snelle scan
Gebruiker: NT AUTHORITY\SYSTEM
Date: 2024-02-01 17:29:45
Description:
Scan van Microsoft Defender Antivirus is gestopt voordat deze was voltooid.
Scan-id: {8EB46EEA-E3A4-4FB2-97D3-0B4DD31021BC}
Type scan: Antimalware
Scanparameters: Snelle scan
Gebruiker: NT AUTHORITY\SYSTEM
Date: 2024-01-24 15:55:27
Description:
Scan van Microsoft Defender Antivirus is gestopt voordat deze was voltooid.
Scan-id: {99ADA2FE-313D-4E90-AED7-09B68699538C}
Type scan: Antimalware
Scanparameters: Snelle scan
Gebruiker: NT AUTHORITY\SYSTEM
Date: 2024-01-21 17:36:32
Description:
Scan van Microsoft Defender Antivirus is gestopt voordat deze was voltooid.
Scan-id: {4FFF93F0-B6A2-42DA-BF1F-52BF100E8BBE}
Type scan: Antimalware
Scanparameters: Snelle scan
Gebruiker: NT AUTHORITY\SYSTEM
Event[0]:
Date: 2024-02-02 21:05:12
Description:
Microsoft Defender Antivirus heeft een fout gevonden tijdens het bijwerken van beveiligingsinformatie en zal proberen terug te keren naar een eerdere versie.
Geprobeerde beveiligingsinformatie: Huidig
Foutcode: 0x80501102
Foutbeschrijving: Er is een onverwacht probleem opgetreden. Installeer beschikbare updates en probeer het programma opnieuw te starten. Raadpleeg Help en ondersteuning voor meer informatie over het installeren van updates.
Versie van beveiligingsinformatie: 1.403.3098.0;1.403.3098.0
Engineversie: 1.1.23110.2
Date: 2024-01-26 21:35:58
Description:
Microsoft Defender Antivirus heeft een fout ontdekt tijdens het bijwerken van beveiligingsinformatie.
Nieuwe versie van beveiligingsinformatie:
Vorige versie van beveiligingsinformatie: 1.403.2735.0
Updatebron: Microsoft-updateserver
Type beveiligingsinformatie: AntiVirus
Updatetype: Volledig
Gebruiker: NT AUTHORITY\SYSTEM
Huidige engineversie:
Vorige engineversie: 1.1.23110.2
Foutcode: 0x80070643
Foutbeschrijving: Onherstelbare fout bij installatie.
Date: 2024-01-26 21:35:57
Description:
Microsoft Defender Antivirus heeft een fout ontdekt tijdens het bijwerken van beveiligingsinformatie.
Nieuwe versie van beveiligingsinformatie: 1.403.2749.0
Vorige versie van beveiligingsinformatie: 1.403.2735.0
Updatebron: Gebruiker
Type beveiligingsinformatie: AntiSpyware
Updatetype: Delta
Gebruiker: NT AUTHORITY\SYSTEM
Huidige engineversie: 1.1.23110.2
Vorige engineversie: 1.1.23110.2
Foutcode: 0x80096010
Foutbeschrijving: De digitale handtekening van het object kan niet worden gecontroleerd.
Date: 2024-01-26 21:35:57
Description:
Microsoft Defender Antivirus heeft een fout ontdekt tijdens het bijwerken van beveiligingsinformatie.
Nieuwe versie van beveiligingsinformatie: 1.403.2749.0
Vorige versie van beveiligingsinformatie: 1.403.2735.0
Updatebron: Gebruiker
Type beveiligingsinformatie: AntiVirus
Updatetype: Delta
Gebruiker: NT AUTHORITY\SYSTEM
Huidige engineversie: 1.1.23110.2
Vorige engineversie: 1.1.23110.2
Foutcode: 0x80096010
Foutbeschrijving: De digitale handtekening van het object kan niet worden gecontroleerd.
Date: 2024-01-25 15:44:56
Description:
Microsoft Defender Antivirus heeft een fout ontdekt tijdens het bijwerken van beveiligingsinformatie.
Nieuwe versie van beveiligingsinformatie:
Vorige versie van beveiligingsinformatie: 1.403.2680.0
Updatebron: Microsoft-updateserver
Type beveiligingsinformatie: AntiVirus
Updatetype: Volledig
Gebruiker: NT AUTHORITY\SYSTEM
Huidige engineversie:
Vorige engineversie: 1.1.23110.2
Foutcode: 0x80070643
Foutbeschrijving: Onherstelbare fout bij installatie.
[HEADING=1]CodeIntegrity Errors:[/HEADING]
Date: 2023-12-30 13:22:33
Description:
Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\SystemSet tings.DataModel.dll because the set of per-page image hashes could not be found on the system.
Date: 2023-12-30 13:22:33
Description:
Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\aepic.dll because the set of per-page image hashes could not be found on the system.
Date: 2023-12-27 11:50:14
Description:
Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\KernelBas e.dll because the set of per-page image hashes could not be found on the system.
Date: 2023-12-14 21:31:10
Description:
Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sppwinob. dll because the set of per-page image hashes could not be found on the system.
Percentage of memory in use: 17%
Total physical RAM: 32670.81 MB
Available physical RAM: 26844.64 MB
Total Virtual: 38046.81 MB
Available Virtual: 29431.68 MB
Is your Windows OS legit, it doesn`t look like it.
Only way to fix this is to clean install Windows as explained below, strongly suggest that you do not reinstall Ryzen Master any time soon.
Once Windows has been clean installed you must then install first the MBs chipset drivers then the storage/SATA drivers and third the graphics drivers, the drivers can either come from a disk provided by the motherboard manufacturer or downloaded from their site and saved to a flash drive etc, this is a must and Windows should not be allowed to check for updates before it has been done as more often than not Windows installs the wrong drivers or in the incorrect order and this can cause all sorts of problems.
The reason why this procedure is so important, the chipset is what enables the MB to be able to communicate with all the hardware + are the first drivers that Windows looks for on boot.
Once the above has been done you need to manually OC the RAM to 3200MHz being that you cannot enable XMP because of compatibility issues.
I bought my window key from a certain website I think its legit. What do you mean by saving the drivers to a flashdrive because when i downloaded all my drivers i just booted up the pc and downloaded them from their website on the same system.
If you look at Speccy you will see for yourself that A: No Windows updates have been installed because they are failing and B: there are no system drivers having been installed, likewise we can see in MTB that you use modded software and at some point that your have used Patriot RAM as opposed to the G-Skill that we see now.
Originally posted by Vinnie
when i downloaded all my drivers i just booted up the pc and downloaded them from their website on the same system.
And that is exactly what you should not do and for as to why not was explained in my reply #8 as is how you should go about installing drivers.
Originally posted by Vinnie
I bought my window key from a certain website I think its legit.
Got a link to this site.
Just a fyi, you can still purchase legit product keys for W7 and 8.1 but Windows 10 not so because it is end of life next year and users have to purchase W11 keys now
AS the OP has not provided the requested info we cannot confirm the validity of the OS, the PCHF Terms and rules that we each agreed to abide by when becoming a member includes the below;
Discussion of or promotion of sites offering cracks, warez, torrents, *********** or any other illegal material or any software created to download any of the above will result in an immediate ban.[COLOR=rgb(184, 49, 47)] This includes nulled, copied or any other illegal software or operating systems.
[/COLOR]
[COLOR=rgb(184, 49, 47)]
Thread closed as per the above explanation.[/color]
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